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    Last checked Oct 27, 12:26 AM UTC

    Eligible status

    Insurance billing APIs for healthcare businesses.

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    Eligible logo

    Is Eligible down?

    Maintenance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Eligible has active maintenance

      Official provider status
      Oct 27, 12:26 AM UTC
    2. Official maintenance active

      High number for authentication failures on gds.eligibleapi.com — On June 3, 2019 we began to incrementally roll out a small change that inadvertently resulted in some customers being unable to use Eligible's API. The change was rolled back, and the issue resolved at 9:01 am EST.

      Official provider status
      Jun 3, 5:49 PM UTC

    Eligible outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Eligible outages

    Monitor Eligible with Uptimus and get alerts when its status changes.

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    Eligible outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Eligible outage map

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    Eligible status history

    Official status observations, not measured service uptime.

    Eligible components

    Component nameStatus
    Eligible 3rd-party Services — Amazon EC2 (us-east) statusUp
    Eligible API statusUp
    Eligible 3rd-party Services — Amazon DNS (Route 53) statusUp
    Eligible 3rd-party Services — Amazon S3 statusUp
    Eligible Sandbox statusUp
    Eligible 3rd-party Services — Zendesk (email support) statusUp
    Eligible 3rd-party Services — Amazon Cognito statusUp
    Eligible 3rd-party Services — Insurance Connections statusUp
    Eligible Slack statusUp
    Eligible Eligible.com statusUp

    Eligible incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved7mOct 20, 20259:51 AM UTCYesUnknown
    Official status·Resolved49mJun 3, 20257:47 PM UTCYesMinor
    Official status·Resolved26mFeb 12, 20255:15 PM UTCYesUnknown
    Official status·Resolved0mFeb 17, 202412:00 AM UTCYesMinor
    Official status·Resolved1h 16mMay 19, 20232:03 PM UTCYesMajor
    Official status·Resolved22h 12mFeb 5, 20233:47 PM UTCYesMinor
    Official status·Resolved4mJan 5, 202312:23 PM UTCYesMinor
    Official status·Resolved23mDec 26, 20223:47 PM UTCYesMinor

    About Eligible monitoring on Uptimus

    Uptimus monitors Eligible through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 11 monitored components, 38 indexed incidents, 1 maintenance windows and 0 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Eligible. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Eligible

    Get notified when Eligible or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 38 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Service Disruption Resolved - Post-Incident Update”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 11 Eligible components: Amazon EC2 (us-east), Eligible API, Amazon DNS (Route 53), Amazon S3. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      High number for authentication failures on gds.eligibleapi.com

      Maintenance

      On June 3, 2019 we began to incrementally roll out a small change that inadvertently resulted in some customers being unable to use Eligible's API. The change was rolled back, and the issue resolved at 9:01 am EST.

      Started Jun 3, 2019, 12:15 PM UTC · Ongoing

    Receive alerts when Eligible publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 1 maintenance windows from the available Eligible history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Eligible or an affected component returns to healthy operation after an issue or outage. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Eligible and presents it with the normalized service status. The available history contains 38 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Service Disruption Resolved - Post-Incident Update”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.
    Component status filtering
    Choose all components or only the Eligible products you use. Official alerts then respect that component selection. Uptimus currently tracks 11 Eligible components: Amazon EC2 (us-east), Eligible API, Amazon DNS (Route 53), Amazon S3. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Uptimus vs Downdetector for Eligible

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Eligible
    Comparison criteriaUptimusDowndetector
    Community outage reports for EligibleIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for EligibleIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

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    The official status page for Eligible reports normal operation. 0 reports were recorded for Eligible in the last 24 hours. Last official check: Oct 27, 12:26 AM UTC.

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