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    Last checked Oct 26, 8:07 PM UTC

    Sendcloud status

    Automate shipping process with leading software, connect 80+ carriers.

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    Is Sendcloud down?

    Major outage

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Sendcloud is experiencing an outage

      Official provider status
      Oct 26, 8:07 PM UTC
    2. Official maintenance scheduled

      [DHL DE] Shipment tracking API - Maintenance - From 2026-10-26 21:00 CET To 2026-10-26 23:00 CET — Maintenance has started

      Official provider status
      Oct 26, 8:00 PM UTC
    3. Official incident resolved

      TIPSA label announcement issues / TIPSA problema al generar etiquetas — The incident has been resolved. El incidente fue resuelto.

      Official provider status
      Oct 26, 12:38 PM UTC
    4. Official incident resolved

      TNT label announcement issues / TNT Problema nella creazione delle etichette — The issue has been resolved. Il problema è stato risolto

      Official provider status
      Oct 26, 12:37 PM UTC
    5. Official incident active

      Poste Italiane label announcement issues / Poste Italiane problema nella creazione delle etichette — Information from the carrier: **National operational communications** **Roadblocks in Southern Italy – Reopening of Acceptance and Collection in Puglia** Following the **gradual removal of roadblocks across Southern Italy** , delivery services will resume; however, it is not yet possible to guarantee full regularity of parcel and mail collections and deliveries (both domestic and international) throughout Italy. To allow for the recovery of backlogged shipments, the collection and acceptance of parcels and non-universal express courier shipments to and from **Sicily, Calabria, Campania, and Basilicata are temporarily suspended.** Universal parcels will continue to be accepted using Poste Delivery Standard and Poste Delivery International Standard products. Updates on the evolution of the situation and the gradual resumption of operations will be promptly published on [poste.it](http://poste.it) and on the portals dedicated to the individual services. For more information on other affected services and updates, see: Informazioni dal corriere: **Comunicazioni operative nazionali** **Blocchi stradali Sud Italia – Riapertura accettazione e ritiro Puglia** A seguito della **graduale rimozione dei blocchi stradali che hanno interessato tutto il Sud Italia**, verranno conseguentemente riprese le attività di consegna; tuttavia, non è ancora possibile garantire la piena regolarità di ritiri e consegne di pacchi e corrispondenza (nazionali e internazionali) su tutto il territorio italiano. Per consentire il recupero delle spedizioni arretrate, restano temporaneamente sospesi i servizi di ritiro e accettazione dei pacchi e degli invii di corriere espresso non universali da e per **Sicilia, Calabria, Campania e Basilicata.** Prosegue l’accettazione dei pacchi universali effettuata con i prodotti Poste Delivery Standard e Poste Delivery International Standard. Gli aggiornamenti sull’evoluzione della situazione e sul progressivo ripristino dell’operatività saranno pubblicati tempestivamente su [poste.it](http://poste.it) e sui portali dedicati ai singoli servizi. Per ulteriori informazioni sugli altri servizi interessati e sugli aggiornamenti, consultare:

      Official provider status
      Oct 26, 9:36 AM UTC

    Sendcloud outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Sendcloud outages

    Monitor Sendcloud with Uptimus and get alerts when its status changes.

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    Sendcloud outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Sendcloud outage map

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    Sendcloud status history

    Official status observations, not measured service uptime.

    Sendcloud components

    Component nameStatus
    Sendcloud Panel statusUp
    Sendcloud website statusUp
    Sendcloud Email Services statusUp
    Sendcloud Service points statusUp
    Sendcloud Tracking page statusUp
    Sendcloud Chat statusUp
    Sendcloud Phone statusUp
    Sendcloud Payments statusUp
    Sendcloud Infrastructure statusUp
    Sendcloud Returns statusUp

    Sendcloud incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved2h 52mOct 26, 20269:46 AM UTCYesMajor
    Official status·Unresolved14h 25mOngoingOct 26, 20269:25 AM UTCYesMinor
    Official status·Resolved3h 48mOct 26, 20268:48 AM UTCYesMinor
    Official status·Resolved23h 7mOct 21, 202610:08 AM UTCYesCritical
    Official status·Monitoring157h 26mOngoingOct 20, 202610:24 AM UTCYesMajor
    Official status·Resolved6h 34mOct 20, 20268:49 AM UTCYesMajor
    Official status·Resolved7h 36mOct 20, 20267:47 AM UTCYesMajor
    Official status·Resolved3h 20mOct 19, 20269:52 AM UTCYesMajor

    About Sendcloud monitoring on Uptimus

    Uptimus monitors Sendcloud through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 168 monitored components, 59 indexed incidents, 14 maintenance windows and 37 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Sendcloud. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Sendcloud

    Get notified when Sendcloud or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 59 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “TIPSA label announcement issues / TIPSA problema al generar etiquetas”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 168 Sendcloud components: Sendcloud Panel, Sendcloud website, Sendcloud Email Services, Sendcloud Service points. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      [DHL DE] Returns international API - Maintenance - From 2026-10-27 04:00 CET To 2026-10-27 06:00 CET

      Maintenance

      Returns international API - Maintenance From 2026-10-27 04:00 CET To 2026-10-27 06:00 CET Affected services auf IT Service Post Paket Deutschland Status: Parcel Germany (DHL) │ Returns API │ Returns international ([api-eu.dhl.com](http://api-eu.dhl.com)) Planned maintenance work with impairment of the service.

      Started Oct 26, 2026, 08:00 PM UTC · Ongoing

    2. ✓

      [DHL DE] Shipment tracking API - Maintenance - From 2026-10-26 21:00 CET To 2026-10-26 23:00 CET

      Maintenance

      Maintenance has started

      Started Oct 26, 2026, 08:00 PM UTC · Ongoing

    3. ✓

      [DP] INTERNETMARKE - Maintenance - From 2026-10-25 07:00 CET To 2026-10-25 09:00 CET

      Maintenance

      Maintenance has started

      Started Oct 25, 2026, 06:03 AM UTC · Ongoing

    4. ✓

      [DPD DE] DPD DE Webservice API Maintenance from Wednesday the 21st of October 2026 from 3:00 pm to 4:00 pm (CEST)

      Maintenance

      Maintenance has started

      Started Oct 21, 2026, 01:08 PM UTC · Ongoing

    5. ✓

      EVRi Maintenance - 18 Oct 2026 - 03:00-06:00 AM (GMT+1)

      Maintenance

      EVRi is carrying out planned IT maintenance on their systems. Sendcloud customers shipping with EVRi may be unable to create shipments, labels, or returns during the maintenance window. Service is expected to resume as normal once the window ends. During this window, the following may be affected: • EVRi Routing API • EVRi Hosted Batch File processing will not run • EVRi Client Self-Serve Portal label requests unavailable • [Evri.com](http://Evri.com) website outbound order/returns booking unavailable • ParcelShop/Locker diversion creation unavailable (existing diversions still visible) Duration: 3 hours

      Started Oct 12, 2026, 01:31 PM UTC · Ongoing

    6. ✓

      Databases maintenance

      Maintenance

      **What:** Our main databases will be patched **Why:** To improve performance and stability **When:** 12.10.2026 21:00 **Impact:** During this maintenance window, the Sendcloud platform will be briefly unavailable (approximately 1 minute). All operations will resume immediately after the maintenance has been completed. You do not need to take any action on your side.

      Started Oct 12, 2026, 01:31 PM UTC · Ongoing

    7. ✓

      [DPD DE] - Webservice API maintenance

      Maintenance

      To continue providing a secure and reliable service, **DPD DE** will be carrying out scheduled maintenance on **Wednesday the 14th of October 2026 from 3:00 pm to 4:00 pm (CEST)**. During this time, the **DPD DE Webservice API** system will be available to a limited extent. Interruptions in the connections may occur. Please take this into account when planning your activities. DPD DE will do their best to keep the downtime as brief as possible, and we appreciate your understanding.

      Started Oct 12, 2026, 01:31 PM UTC · Ongoing

    8. ✓

      Colis Privé - Maintenance operation is scheduled on October 08th, 2026 between 1:00pm and 2:30pm

      Maintenance

      Maintenance has started

      Started Oct 8, 2026, 11:16 AM UTC · Ongoing

    Receive alerts when Sendcloud publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 14 maintenance windows from the available Sendcloud history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Sendcloud or an affected component returns to healthy operation after an issue or outage. The current page contains 37 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Sendcloud and presents it with the normalized service status. The available history contains 59 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “TIPSA label announcement issues / TIPSA problema al generar etiquetas”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “The incident has been resolved. El incidente fue resuelto.”.
    Component status filtering
    Choose all components or only the Sendcloud products you use. Official alerts then respect that component selection. Uptimus currently tracks 168 Sendcloud components: Sendcloud Panel, Sendcloud website, Sendcloud Email Services, Sendcloud Service points. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Sendcloud

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Sendcloud
    Comparison criteriaUptimusDowndetector
    Community outage reports for SendcloudIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for SendcloudIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Sendcloud reports degraded performance. An unresolved official incident is listed: “Poste Italiane label announcement issues / Poste Italiane problema nella creazione delle etichette”. 0 reports were recorded for Sendcloud in the last 24 hours. Last official check: Oct 26, 8:07 PM UTC.

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