Empatica has active maintenance.

Where does Uptimus get the official Empatica status?

Uptimus reads the official Empatica status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Empatica Status Page: https://status.empatica.com Empatica Home Page: https://www.empatica.com/index.html

Empatica says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Empatica support if the problem continues.

How can I check whether Empatica is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Empatica outages?

Add Empatica to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Empatica exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:50 PM UTC

Empatica status

AI-enabled wearables for health monitoring and epilepsy management.

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Is Empatica down?

Maintenance

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Latest activity

Last 24 hours

Official status checked
Empatica has active maintenance
Official provider status
Oct 26, 11:50 PM UTC
Official maintenance completed
Release EHMP Services in PKG — The scheduled maintenance has been completed.
Official provider status
Oct 26, 5:01 PM UTC
Official maintenance completed
Release EHMP Services in EpiMonitor — The scheduled maintenance has been completed.
Official provider status
Oct 26, 5:00 PM UTC

Empatica outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Empatica outage map

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Empatica outage map

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Empatica status history

Official status observations, not measured service uptime.

Empatica components

Component name	Status
Empatica EHMP Enterprise — EHMP Enterprise mobile status	Up
Empatica EHMP PKG - EU — EHMP PKG web - EU status	Up
Empatica EHMP PKG - US — EHMP PKG web - US status	Up
Empatica EHMP Professional — EHMP Professional mobile status	Up
Empatica Alert — Empatica Server status	Up
Empatica Research portal — Empatica Server status	Up
Empatica Care — Empatica Server status	Up

Empatica incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	19h 31m	Oct 20, 20259:56 AM UTC	Yes	Major
Official statusResolved	12h 32m	Jul 24, 20204:00 AM UTC	Yes	Critical
Official statusResolved	12h 23m	Jul 4, 20209:30 PM UTC	Yes	Critical
Official statusResolved	6h 2m	Apr 17, 202010:19 AM UTC	Yes	Major
Official statusResolved	7h 24m	Jan 11, 20205:04 AM UTC	Yes	Unknown
Official statusResolved	8h 41m	Jan 9, 20203:00 AM UTC	Yes	Minor
Official statusResolved	0m	Dec 19, 201910:15 AM UTC	Yes	Unknown
Official statusResolved	330h 5m	Sep 5, 201910:00 PM UTC	Yes	Minor

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About Empatica monitoring on Uptimus

Uptimus monitors Empatica through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 59 monitored components, 9 indexed incidents, 63 maintenance windows and 71 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Empatica. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Empatica

Get notified when Empatica or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 9 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “3rd Party Provider Operational Issues”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 59 Empatica components: EHMP Enterprise mobile, EHMP PKG web - EU, EHMP PKG web - US, EHMP Professional mobile. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

Release EHMP Services in PKG
Resolved
The scheduled maintenance has been completed.
Started Oct 26, 2026, 01:00 PM UTC · Resolved Oct 26, 2026, 05:01 PM UTC
Release EHMP Services in EpiMonitor
Resolved
The scheduled maintenance has been completed.
Started Oct 26, 2026, 01:00 PM UTC · Resolved Oct 26, 2026, 05:00 PM UTC
Release EHMP Services in Enterprise
Resolved
The scheduled maintenance has been completed.
Started Sep 24, 2026, 07:00 AM UTC · Resolved Sep 24, 2026, 03:00 PM UTC
Release EHMP Services in Enterprise
Resolved
We will be undergoing scheduled maintenance during this time.
Started Sep 23, 2026, 07:00 AM UTC · Resolved Sep 23, 2026, 03:00 PM UTC
Release EHMP Services in PKG
Resolved
The scheduled maintenance has been completed.
Started Sep 22, 2026, 07:00 AM UTC · Resolved Sep 22, 2026, 04:00 PM UTC
Release EHMP Services in Professional
Resolved
The scheduled maintenance has been completed.
Started Sep 16, 2026, 07:00 AM UTC · Resolved Sep 16, 2026, 03:00 PM UTC
Release EHMP Services in EpiMonitor
Resolved
The scheduled maintenance has been completed.
Started Aug 12, 2026, 12:00 PM UTC · Resolved Aug 12, 2026, 01:48 PM UTC
Release EHMP Services in Enterprise
Resolved
The scheduled maintenance has been completed.
Started Aug 11, 2026, 07:00 AM UTC · Resolved Aug 11, 2026, 03:00 PM UTC

Receive alerts when Empatica publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 63 maintenance windows from the available Empatica history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Empatica or an affected component returns to healthy operation after an issue or outage. The current page contains 71 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Empatica and presents it with the normalized service status. The available history contains 9 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “3rd Party Provider Operational Issues”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Our cloud provider has resolved the incident that was impacting the operation of their services. Our systems are now back up and running.”.

Component status filtering

Choose all components or only the Empatica products you use. Official alerts then respect that component selection. Uptimus currently tracks 59 Empatica components: EHMP Enterprise mobile, EHMP PKG web - EU, EHMP PKG web - US, EHMP Professional mobile. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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Comparison

Uptimus vs Downdetector for Empatica

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Empatica
Comparison criteria	Uptimus	Downdetector
Community outage reports for Empatica	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Empatica	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Empatica reports normal operation. 0 reports were recorded for Empatica in the last 24 hours. Last official check: Oct 26, 11:50 PM UTC.

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