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Know what is down before your users do.

Envoy logo
Operational

Envoy Status

Visitor management for workplaces and properties.

Source

auto

Category

Analytics

Adapter

STATUSPAGE IO

Verified

Pending review

Get alertsOfficial status page

Current state

Operational

Checked 21m ago

36

Components

0

Active incidents

0

Maintenance

16.67%

90d uptime

[06/11/2026] - Envoy Dashboard Unavailable

Jun 11, 1:51 PM

Service health overview

Operational snapshot

Normalized official status-page data for incidents, maintenance, components, and history.

16.67%

Known uptime

6 known history days

36

Components tracked

0 outage, 0 degraded

50

Incidents indexed

0 active right now

50

Maintenance windows

0 active or scheduled

Top affected components

Components with the most recent status-page events.

AWS autoscaling-us-east-1

Operational

1

AWS ec2-us-east-1

Operational

1

AWS eks-us-east-1

Operational

1

AWS elasticache-us-east-1

Operational

1

AWS kafka-us-east-1

Operational

1

90-day status history

Daily rollup

Component changes, incidents, and maintenance windows grouped by day.

operational

degraded

outage

maintenance

unknown

1

operational days

0

degraded days

3

outage days

2

maintenance days

84

unknown days

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

[06/11/2026] - Envoy Dashboard Unavailable
Postmortem

On June 11, 2026, at around 6:37 AM PDT, a backend database reached its storage capacity, causing the customer dashboard and mobile applications to become unresponsive. The outage was caused by a data synchronization task that failed to clear old logs, leading to a steady buildup that eventually saturated the database volume. Our engineering team restored service by manually expanding the database storage and clearing the stalled synchronization task to reclaim space. While the dashboard recovered quickly, mobile app access was restored shortly after once the system status was fully cleared. We have since implemented more aggressive alerting for database storage levels to ensure our teams are paged immediately if a similar buildup occurs.  An internal post-mortem has been organized to analyze the incident and note key learnings and action items. If you have any questions or require additional information, please don't hesitate to contact our Customer Support team via [hi@envoy.com](mailto:hi@envoy.com) or contact your dedicated account manager.

Jun 11, 1:51 PMResolved Jun 11, 3:00 PMCriticalMobileEnvoy Dashboard
[05-11-2026] Dashboard experiencing intermittent loading issues
Postmortem

On May 11 at around 10:21 AM PDT, a scheduled background job combined with high traffic patterns pushed our application database past its capacity, causing a performance bottleneck that made the Envoy Dashboard slow and unresponsive. Our team identified the responsible job and optimized and scaled the database to restore dashboard performance. An internal post-mortem has been organized to analyze the incident and note key learnings and action items. If you have any questions or require additional information, please don't hesitate to contact our Customer Support team via [hi@envoy.com](mailto:hi@envoy.com) or contact your dedicated account manager.

May 11, 5:35 PMResolved May 11, 6:03 PMMinorEnvoy Dashboard
Envoy products are experiencing an outage
Postmortem

On May 7, 2026, at around 5:36 PM PDT, a thermal event at an AWS data center caused a power loss to the hardware in one of the regions where we host our database. AWS continued to report the database as healthy despite it being unavailable, causing our application to repeatedly attempt connections to an unreachable database, which brought the Envoy Dashboard down. Our team restored service by rerouting database traffic to a healthy region. An internal post-mortem has been organized to analyze the incident and note key learnings and action items. If you have any questions or require additional information, please don't hesitate to contact our Customer Support team via [hi@envoy.com](mailto:hi@envoy.com) or contact your dedicated account manager.

May 8, 1:16 AMResolved May 8, 3:17 AMMajorDeliveriesRooms
Issues with Auto Sign-in
Postmortem

On March 11 at around 11:24 AM PST, an authentication issue caused sign-in events from integrations like WiFi, badge readers, and SSO to be queued instead of processed. Our team resolved the issue and replayed the queued events to ensure all impacted data was recovered. An internal post-mortem has been organized to analyze the incident and note key learnings and action items. If you have any questions or require additional information, please don't hesitate to contact our Customer Support team via [hi@envoy.com](mailto:hi@envoy.com) or contact your dedicated account manager.

Mar 12, 2:51 PMResolved Mar 12, 4:01 PMCriticalAuto-Check in via Wifi IntegrationsAuto Check-in via Access Control
[01/27/2026] - Performance Issues with Maps
Resolved

This incident has been resolved.

Jan 27, 4:50 PMResolved Jan 27, 5:59 PMMajorMaps
[01/27/2026] - Performance Issues with Maps
Resolved

We are currently experiencing slower loading time with our Maps. Our engineering team is currently investigating the root cause of the issue.

Jan 27, 4:00 PMResolved Jan 27, 4:00 PMNone
SMS Notification delayed
Resolved

We are currently experiencing slower loading time with our . Our engineering team is currently investigating the root cause of the issue.

Jan 26, 4:55 PMResolved Jan 26, 5:59 PMMinorSMS notifications
1.23.2026 | Envoy Visitors - Device Connectivity issues
Resolved

The issue has been resolved, and printer functionality has been stable with the new update.

Jan 23, 11:07 PMResolved Jan 28, 10:32 PMMinor
Room tablets are experiencing an outage.
Resolved

The issue has been resolved. Rooms devices are up and running and Envoy dashboard is operational.

Jan 16, 12:58 PMResolved Jan 16, 2:43 PMMajorRoomsEnvoy Dashboard
Envoy rooms are partially down
Resolved

Engineers have identified the root cause and deployed the fix. The issue was fully resolved at 9:35am

Jan 15, 5:28 PMResolved Jan 15, 5:28 PMNone

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

05.12.2026 Emergency Envoy Maintenance
Completed

The scheduled maintenance has been completed.

May 13, 3:00 AMResolved May 13, 4:00 AMMaintenanceAWS autoscaling-us-east-1Cloudflare API
05.01.2026 Envoy Scheduled Maintenance
Completed

The scheduled maintenance has been completed.

May 2, 2:00 AMResolved May 2, 5:00 AMMaintenanceAWS autoscaling-us-east-1Cloudflare API
03.06.2026 Envoy Scheduled Maintenance
Completed

The scheduled maintenance has been completed.

Mar 7, 2:00 AMResolved Mar 7, 6:00 AMMaintenanceAWS autoscaling-us-east-1Cloudflare API
01.30.2026 Envoy Scheduled Maintenance (EU/US)
Completed

The scheduled maintenance has been completed.

Jan 31, 2:00 AMResolved Jan 31, 6:00 AMMaintenanceAWS autoscaling-us-east-1Cloudflare API
11.14.2025 [US] Envoy Scheduled Maintenance
Completed

The scheduled maintenance has been completed.

Nov 15, 6:00 PMResolved Nov 15, 4:00 AMMaintenanceSMS notificationsDeliveries
Planned Maintenance
Completed

The scheduled maintenance has been completed.

Jun 11, 1:03 AMResolved Jun 11, 1:46 AMMaintenanceDeliveriesAuto-Check in via Wifi Integrations
US/EU Maintenance
Completed

The scheduled maintenance has been completed.

Mar 22, 4:05 AMResolved Mar 22, 5:05 AMMaintenanceDeliveriesMobile
03.21.2025 [US/EU] Envoy Scheduled Maintenance
Completed

The scheduled maintenance has been completed.

Mar 22, 2:00 AMResolved Mar 22, 4:00 AMMaintenanceAWS autoscaling-us-east-1Cloudflare API
03.07.2025 Envoy Emergency Maintenance
Completed

The scheduled maintenance has been completed.

Mar 8, 4:00 AMResolved Mar 8, 6:00 AMMaintenanceAWS autoscaling-us-east-1Cloudflare API
02.28.25 Envoy Scheduled Maintenance
Completed

The scheduled maintenance has been completed.

Mar 1, 2:00 AMResolved Mar 1, 5:00 AMMaintenanceDeliveriesMobile

About the Envoy status page integration

Uptimus tracks the official Envoy status page, normalizes upstream events, and separates incidents from scheduled maintenance.

Official source

https://status.envoy.com

Adapter

STATUSPAGE IO

Alert streams

Incidents, component changes, and maintenance windows.

Public SEO page

Indexable status history for users searching outage information.

Outage map preview

Regional reports can be layered on top of official provider status when user signals are available.

Envoy components

Tracked components

Showing 1 to 25 of 36 tracked components.

ComponentStatusTypeLast changed

Workplace

Operational

Group

Not recorded

Integrations

Operational

Group

Not recorded

Notifications

Operational

Group

Not recorded

Infrastructure

Operational

Group

Not recorded

AWS s3-us-standard

Operational

Component

Not recorded

Email notifications

Operational

Component

Not recorded

Employee Registration

Operational

Component

Not recorded

Envoy Dashboard

Web dashboard that displays visitor data, employee records and settings.

Operational

Component

Not recorded

Chargebee API

Operational

Component

Not recorded

Desks

Operational

Component

Not recorded

Analytics

Operational

Component

Not recorded

Auto Check-in via Access Control

Operational

Component

Not recorded

Cloudflare Load Balancing and Monitoring

Operational

Component

Not recorded

Deliveries

Platforms and services for Envoy Deliveries (i.e. package scanning, delivery notifications, delivery logs, settings, etc.)

Operational

Component

Not recorded

SMS notifications

SMS notifications via Twilio

Operational

Component

Not recorded

Cloudflare Cloudflare Authoritative DNS

Operational

Component

Not recorded

Mobile

Operational

Component

Not recorded

Push notifications

Operational

Component

Not recorded

Rooms

Platforms and services for Envoy Rooms

Operational

Component

Not recorded

Auto-Check in via Wifi Integrations

Operational

Component

Not recorded

Cloudflare Dashboard

Operational

Component

Not recorded

Maps

Operational

Component

Not recorded

Slack notifications

Slack notifications via Slack API

Operational

Component

Not recorded

Cloudflare API

Cloudflare API

Operational

Component

Not recorded

Developer API

Operational

Component

Not recorded

Get notified when Envoy changes status

Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.

Start monitoringView plans

Show Envoy on your own status page

Official provider components

Incident and maintenance separation

Workspace alerts and webhooks

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Frequently asked questions

Is Envoy down right now?

Envoy is currently marked as Operational in Uptimus based on the latest official status page check.

How often does Uptimus check Envoy?

Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.

Are maintenance windows counted as incidents?

No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.

Can I get alerts for Envoy?

Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.