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Maintenance
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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
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Official status checked
Gotoconnect has active maintenance
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 1m | Yes | Major | ||
| 24h 29m | Yes | Major | ||
| 1h 31m | Yes | Major | ||
| 237h 58m | Yes | Major | ||
| 8h 22m | Yes | Major | ||
| 6h 37m | Yes | Major | ||
| 1h 8m | Yes | Major | ||
| 4h 38m | Yes | Major |
Planned work published by the official provider.
As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. During the maintenance, customers may experience increased latency issues and slower response times. GoTo will be conducting service maintenance for all products. Our team will be taking all appropriate actions to minimize service interruptions during this event. October 7th - 01:30 to 2:00 am UTC - Customers may notice increased latency October 7th - 05:00 to 05:30 am UTC - Customers may notice increased latency We would like to thank you for your patience and understanding during this period.
Started Oct 7, 2026, 01:30 AM UTC · Ongoing
As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. During the maintenance, customers may experience increased latency issues and slower response times. GoTo will be conducting service maintenance for all products. Our team will be taking all appropriate actions to minimize service interruptions during this event. September 30th - 01:30 to 2:00 am UTC - Customers may notice increased latency September 30th - 05:00 to 05:30 am UTC - Customers may notice increased latency We would like to thank you for your patience and understanding during this period.
Started Sep 30, 2026, 01:30 AM UTC · Ongoing
As part of our commitment to providing exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimise service interruptions during this event. Date and Time: 27/Sep/2026, 4:30 AM to 7:30 AM (UTC) Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 3-hour-maintenance window. What to expect: During the maintenance window, customers will not be able to start new sessions for 15 minutes. Ongoing sessions will not be impacted. We would like to thank you for your patience and understanding during this time.
Started Sep 27, 2026, 04:30 AM UTC · Ongoing
As part of our commitment to providing exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimise service interruptions during this event. Date and Time: 26/Sep/2026, 4:30 AM to 7:30 AM (UTC) Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 3-hour-maintenance window. What to expect: During the maintenance window, customers will not be able to start new sessions for 15 minutes. Ongoing sessions will not be impacted. We would like to thank you for your patience and understanding during this time.
Started Sep 26, 2026, 04:30 AM UTC · Ongoing
As part of our ongoing commitment to service reliability, we will be performing scheduled maintenance on our commercial systems during the window listed above. Date & Time: Saturday, September 19, 2026 — 5:00 AM to 7:00 AM UTC Duration: All maintenance will be completed within the 2-hour window. What to expect: Our commercial systems will be temporarily unavailable. During this time, customers will be unable to: Purchase new subscriptions Modify or upgrade existing subscriptions Add new seats to their accounts Purchase any Add-ons to their existing subscriptions There will be no disruption to any GoTo product services. All existing GoTo products will remain fully operational throughout the maintenance window. Customers currently using any GoTo product will experience no interruption to their service. We appreciate your patience and understanding!
Started Sep 19, 2026, 05:00 AM UTC · Ongoing
The scheduled maintenance has been completed.
Started Sep 3, 2026, 05:30 AM UTC · Resolved Sep 3, 2026, 08:00 AM UTC
The scheduled maintenance has been completed.
Started Aug 19, 2026, 05:30 AM UTC · Resolved Aug 19, 2026, 08:00 AM UTC
The scheduled maintenance has been completed.
Started Aug 17, 2026, 06:00 AM UTC · Resolved Aug 17, 2026, 07:00 AM UTC
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Uptimus monitors Gotoconnect through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 72 monitored components, 58 indexed incidents, 64 maintenance windows and 22 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Gotoconnect. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Gotoconnect or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 58 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Emails not being delivered to customers”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 72 Gotoconnect components: Contact Center, Customer Engagement, Devices, GoTo Assist Remote Support v5 API. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Gotoconnect |
The official status page for Gotoconnect reports normal operation. 0 reports were recorded for Gotoconnect in the last 24 hours. Last official check: .
| Included |
| Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
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| 24-hour report activity and regional outage view | Included | Included |
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| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
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| Email, push and webhook alerts from the same workspace | Included | Separate product |
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| Official incident updates and status timeline for Gotoconnect | Included | User-report led |
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| Component health and maintenance windows kept separate | Included | Limited on public pages |
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