Partially — Ingenico is reporting degraded service.

Where does Uptimus get the official Ingenico status?

Uptimus reads the official Ingenico status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Ingenico Status Page: https://ingenico-ogone.statuspage.io Ingenico Home Page: https://www.ingenico.com

Ingenico says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Ingenico support if the problem continues.

How can I check whether Ingenico is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Ingenico outages?

Add Ingenico to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Ingenico exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:47 PM UTC

Ingenico status

Cloud-based payments platform for smart terminals and end-to-end terminal management.

Experiencing an issue?

Is Ingenico down?

Degraded performance

Having issues with Ingenico?

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Latest activity

Last 24 hours

Official status checked
Ingenico is experiencing issues
Official provider status
Oct 26, 11:47 PM UTC
Official maintenance completed
Planned maintenance at Worldline: No impact foreseen — The scheduled maintenance has been completed.
Official provider status
Oct 26, 4:00 PM UTC
Official maintenance active
Planned maintenance at Worldline: No impact foreseen — In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment. The maintenance is announced for 10/12/2026 between 08:00 and 17:00 CET. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET. Please forward this information to your technical department.
Official provider status
Oct 26, 9:25 AM UTC

Ingenico outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Ingenico outage map

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Ingenico outage map

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Ingenico status history

Official status observations, not measured service uptime.

Ingenico components

Component name	Status
Ingenico Acquiring solutions — AIB status	Up
Ingenico Payment methods solutions — AIRPLUS status	Up
Ingenico Portals & reporting — Back Office Ogone status	Up
Ingenico Payment integrations — Direct Server to server API status	Up
Ingenico Acquiring solutions — ANZ Bank status	Up
Ingenico Payment methods solutions — AliPay status	Up
Ingenico Payment integrations — Direct Client API status	Up
Ingenico Worldline Fraud expert service status	Up
Ingenico Portals & reporting — e-Portal status	Up
Ingenico Payment methods solutions — American Express status	Up

Ingenico incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	23h 48m	Oct 20, 20267:24 AM UTC	Yes	Minor
Official statusResolved	0m	Oct 16, 202610:19 AM UTC	Yes	Unknown
Official statusResolved	0m	Oct 16, 20269:27 AM UTC	Yes	Unknown
Official statusResolved	0m	Oct 15, 202610:39 AM UTC	Yes	Unknown
Official statusResolved	26h 33m	Oct 14, 20268:51 AM UTC	Yes	Minor
Official statusResolved	0m	Oct 14, 20268:43 AM UTC	Yes	Unknown
Official statusResolved	0m	Oct 14, 20268:07 AM UTC	Yes	Unknown
Official statusResolved	0m	Oct 14, 20265:50 AM UTC	Yes	Unknown

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About Ingenico monitoring on Uptimus

Uptimus monitors Ingenico through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 115 monitored components, 74 indexed incidents, 86 maintenance windows and 39 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Ingenico. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Ingenico

Get notified when Ingenico or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 74 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Service interruption with VISA and Mastercard”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 115 Ingenico components: AIB, AIRPLUS, Back Office Ogone, Direct Server to server API. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

Planned maintenance at Worldline: No impact foreseen
Maintenance
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment. The maintenance is announced for 10/12/2026 between 08:00 and 17:00 CET. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET. Please forward this information to your technical department.
Started Dec 10, 2026, 07:00 AM UTC · Ongoing
Planned maintenance at Worldline: No impact foreseen
Maintenance
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment. The maintenance is announced for 09/11/2026 between 08:00 and 17:00 CET. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET. Please forward this information to your technical department.
Started Nov 9, 2026, 07:00 AM UTC · Ongoing
Planned maintenance at Worldline: No impact foreseen
Maintenance
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment. The maintenance is announced for 04/11/2026 between 08:00 and 17:00 CET. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET. Please forward this information to your technical department.
Started Nov 4, 2026, 07:00 AM UTC · Ongoing
Planned maintenance at Worldline: No impact foreseen
Maintenance
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment. The maintenance is announced for 02/11/2026 between 08:00 and 17:00 CET. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET. Please forward this information to your technical department.
Started Nov 2, 2026, 07:00 AM UTC · Ongoing
Planned maintenance at Worldline: No impact foreseen
Maintenance
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 28/10/2026 between 08:00 and 17:00 CET. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET. Please forward this information to your technical department.
Started Oct 28, 2026, 07:00 AM UTC · Ongoing
Update of our PRODUCTION database on 28/10/2026
Maintenance
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our PRODUCTION environment. Therefore, we plan a maintenance activity which will take place in our PRODUCTION database on 28/10/2026 between 03:00 and 04:30 CEST. Impact on your PRODUCTION account: The PRODUCTION environment might encounter slight interruptions expected to last less than a minute. During the update, our dedicated team of experts will monitor all processes closely to ensure that the maintenance is successfully completed. Please don't hesitate to contact us in case you have any questions. Thank you for your understanding and we apologize for any inconvenience caused.
Started Oct 28, 2026, 02:00 AM UTC · Ongoing
Planned maintenance at Worldline: No impact foreseen
Resolved
The scheduled maintenance has been completed.
Started Oct 26, 2026, 07:00 AM UTC · Resolved Oct 26, 2026, 04:00 PM UTC
Update of our TEST & Archives database on 21/10/2026
Resolved
The scheduled maintenance has been completed.
Started Oct 21, 2026, 12:30 PM UTC · Resolved Oct 21, 2026, 01:30 PM UTC

Receive alerts when Ingenico publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 86 maintenance windows from the available Ingenico history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Ingenico or an affected component returns to healthy operation after an issue or outage. The current page contains 39 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Ingenico and presents it with the normalized service status. The available history contains 74 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Service interruption with VISA and Mastercard”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via VISA and Mastercard on 20/10/2026 between 08:00 and 19:00 CEST. We confirm that as of 19:00 CEST on 20/10/2026, normal service has be…”.

Component status filtering

Choose all components or only the Ingenico products you use. Official alerts then respect that component selection. Uptimus currently tracks 115 Ingenico components: AIB, AIRPLUS, Back Office Ogone, Direct Server to server API. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Ingenico

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Ingenico
Comparison criteria	Uptimus	Downdetector
Community outage reports for Ingenico	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Ingenico	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Ingenico reports normal operation. 0 reports were recorded for Ingenico in the last 24 hours. Last official check: Oct 26, 11:47 PM UTC.

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