Partially — Ingenico is reporting degraded service.

Where does Uptimus get the official Ingenico status?

Uptimus reads the official Ingenico status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Ingenico Status Page: https://ingenico-ogone.statuspage.io Ingenico Home Page: https://www.ingenico.com

Ingenico says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Ingenico support if the problem continues.

How can I check whether Ingenico is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Ingenico outages?

Add Ingenico to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Ingenico exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Sep 10, 5:37 AM UTC

Ingenico status

Cloud-based payments platform for smart terminals and end-to-end terminal management.

Experiencing an issue?

Is Ingenico down?

Degraded performance

Having issues with Ingenico?

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Ingenico service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Small green bars: normal status (illustrative). Taller bars: report activity. Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Official status checked
Ingenico is experiencing issues
Official provider status
Sep 10, 5:37 AM UTC
Official incident active
Delayed settlements for Crédit Mutuel transactions — Our systems have detected that the Crédit Mutuel transactions starting from 08/09/2026, 19:54 CEST have not been settled correctly. Due to this, the funds associated with the transactions concerned will be credited to your account 1day later than usual. A dedicated team has been deployed to investigate the situation as a matter of urgency. We will update you as soon as more information becomes available. We regret any potential inconvenience and appreciate your understanding and patience.
Official provider status
Sep 9, 7:00 AM UTC
Official incident active
Worldline Payment Platform perturbation — We are continuing to work on a fix for this issue.
Official provider status
Sep 2, 4:33 PM UTC

Ingenico outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Ingenico outage map

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Ingenico status history

Official status observations, not measured service uptime.

Last 60 daysDaily history

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Operational
Issues
Outage
Maintenance
No data

Ingenico components

Component name	Status
Ingenico Acquiring solutions — AIB status	Up
Ingenico Payment methods solutions — AIRPLUS status	Up
Ingenico Portals & reporting — Back Office Ogone status	Up
Ingenico Payment integrations — Direct Server to server API status	Issues
Ingenico Acquiring solutions — ANZ Bank status	Up
Ingenico Payment methods solutions — AliPay status	Up
Ingenico Payment integrations — Direct Client API status	Issues
Ingenico Worldline Fraud expert service status	Up
Ingenico Portals & reporting — e-Portal status	Up
Ingenico Payment methods solutions — American Express status	Up

Ingenico incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusUnresolved	26h 12mOngoing	Sep 9, 20267:00 AM UTC	Yes	Minor
Official statusResolved	16m	Sep 4, 20269:23 AM UTC	Yes	Minor
Official statusUnresolved	184h 40mOngoing	Sep 2, 20264:32 PM UTC	Yes	Minor
Official statusResolved	14h 46m	Aug 27, 20266:25 PM UTC	Yes	Minor
Official statusResolved	8h 48m	Aug 16, 202610:24 PM UTC	Yes	Minor
Official statusResolved	1h 8m	Aug 10, 202612:33 PM UTC	Yes	Minor
Official statusResolved	2h 22m	Aug 7, 202612:22 PM UTC	Yes	Minor
Official statusResolved	116h 27m	Aug 7, 202611:01 AM UTC	Yes	Minor

Scheduled maintenance

Planned work published by the official provider.

Update of our TEST & Archives database on 23/09/2026
Maintenance
In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments. Please be informed that an update will take place to the TEST & Archives databases on 23/09/2026, between 14:30 and 15:30 CEST. Impact on your TEST account: The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance. We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe. During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed. To minimize the impact on your business, all updates are always performed during off-peak time frames. We apologise for any inconvenience resulting from the timing of this update Please don't hesitate to contact us in case you have any questions.
Started Sep 23, 2026, 12:30 PM UTC · Ongoing
Planned maintenance at Worldline: No impact foreseen
Maintenance
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 23/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

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About Ingenico monitoring on Uptimus

Uptimus monitors Ingenico through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 115 monitored components, 61 indexed incidents, 70 maintenance windows and 40 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Ingenico. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Ingenico

Get notified when Ingenico or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 61 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Delayed settlements for Crédit Mutuel transactions”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 115 Ingenico components: AIB, AIRPLUS, Back Office Ogone, Direct Server to server API. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Ingenico publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 70 maintenance windows from the available Ingenico history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Ingenico or an affected component returns to healthy operation after an issue or outage. The current page contains 40 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Ingenico and presents it with the normalized service status. The available history contains 61 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Delayed settlements for Crédit Mutuel transactions”.

Fair questions, straight answers.

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Comparison

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Community outage reports for Ingenico

The official status page for Ingenico reports degraded performance. An unresolved official incident is listed: “Delayed settlements for Crédit Mutuel transactions”. Components reported as affected: Crédit Mutuel, CIC, BECM, Direct Hosted Tokenization Pages, Direct Client API. 0 reports were recorded for Ingenico in the last 24 hours. Last official check: Sep 10, 5:37 AM UTC.

Started Sep 23, 2026, 06:00 AM UTC · Ongoing

Planned maintenance at Worldline: No impact foreseen

Maintenance

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 21/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

Started Sep 21, 2026, 06:00 AM UTC · Ongoing

Planned maintenance at Worldline: No impact foreseen

Maintenance

Started Sep 21, 2026, 06:00 AM UTC · Ongoing

Planned maintenance at Worldline: No impact foreseen

Maintenance

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 15/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

Started Sep 15, 2026, 06:00 AM UTC · Ongoing

Planned maintenance at Worldline: No impact foreseen

Resolved

The scheduled maintenance has been completed.

Started Sep 7, 2026, 06:00 AM UTC · Resolved Sep 7, 2026, 03:00 PM UTC

Planned maintenance at Worldline: No impact foreseen

Resolved

The scheduled maintenance has been completed.

Started Sep 2, 2026, 06:00 AM UTC · Resolved Sep 2, 2026, 03:00 PM UTC

Planned maintenance at Worldline: No impact foreseen

Resolved

The scheduled maintenance has been completed.

Started Aug 31, 2026, 06:00 AM UTC · Resolved Aug 31, 2026, 03:00 PM UTC

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Our systems have detected that the Crédit Mutuel transactions starting from 08/09/2026, 19:54 CEST have not been settled correctly. Due to this, the funds associated with the transactions concerned will be credited to your account 1day later than usual. A d…”.

Component status filtering

Choose all components or only the Ingenico products you use. Official alerts then respect that component selection. Uptimus currently tracks 115 Ingenico components: AIB, AIRPLUS, Back Office Ogone, Direct Server to server API. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Adaptive baseline that separates isolated reports from wider disruption	Included	Included

24-hour report activity and regional outage view	Included	Included

One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product

Email, push and webhook alerts from the same workspace	Included	Separate product

Official incident updates and status timeline for Ingenico	Included	User-report led

Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

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Ingenico status

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Ingenico service health graph

Latest activity

Ingenico outage reports

Ingenico outage map

Ingenico outage map

Ingenico status history

Ingenico components

Ingenico incident history

Scheduled maintenance

Update of our TEST & Archives database on 23/09/2026

Planned maintenance at Worldline: No impact foreseen

Community Discussion

About Ingenico monitoring on Uptimus

How Uptimus monitors Ingenico

Fair questions, straight answers.

Planned maintenance at Worldline: No impact foreseen

Planned maintenance at Worldline: No impact foreseen

Planned maintenance at Worldline: No impact foreseen

Planned maintenance at Worldline: No impact foreseen

Planned maintenance at Worldline: No impact foreseen

Planned maintenance at Worldline: No impact foreseen

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