Where does Uptimus get the official Iugu status?

Uptimus reads the official Iugu status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Iugu Status Page: https://status.iugu.com Iugu Home Page: https://www.iugu.com

Iugu says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Iugu support if the problem continues.

How can I check whether Iugu is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Iugu outages?

Add Iugu to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Iugu exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:02 PM UTC

Iugu status

Online payment hub for efficient and secure financial management solutions.

Experiencing an issue?

Is Iugu down?

Maintenance

Having issues with Iugu?

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Latest activity

Last 24 hours

Official status checked
Iugu has active maintenance
Official provider status
Oct 26, 11:02 PM UTC
Official maintenance active
Aviso - Normativas Bacen — Prezado(a) Cliente, Temos uma atualização importante! Seu limite para transações via Pix foi reestabelecido na iugu e você já pode utilizá-lo normalmente para valores acima de R$15 mil reais. Reforçamos nosso compromisso com a transparência e a segurança para que você tenha sempre clareza sobre o status dos nossos serviços e da sua operação. Em caso de dúvidas ou necessidade de suporte, nosso time está à disposição. Abraços, Equipe iugu.
Official provider status
Sep 15, 8:25 PM UTC

Iugu outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Iugu outage map

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Iugu outage map

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Iugu status history

Official status observations, not measured service uptime.

Iugu components

Component name	Status
Iugu Suporte — 0800 status	Up
Iugu Core Services — API status	Up
Iugu Ambiente de Testes — Teste de Cartão de Crédito status	Up
Iugu Core Services — Alia (APP) status	Up
Iugu Serviços Financeiros — Boletos status	Up
Iugu Suporte — Chat status	Up
Iugu Serviços Financeiros — Cartão de Crédito status	Up
Iugu Suporte — Email status	Up
Iugu Core Services — Faturas status	Up
Iugu Core Services — Gatilhos (Webhook) status	Up

Iugu incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	1h 44m	Sep 18, 20261:35 PM UTC	Yes	Minor
Official statusResolved	9m	Sep 10, 20263:15 PM UTC	Yes	Major
Official statusResolved	2h 34m	Sep 2, 20268:46 PM UTC	Yes	Major
Official statusResolved	23m	Sep 2, 20268:05 PM UTC	Yes	Major
Official statusResolved	34h 5m	Aug 28, 20268:55 PM UTC	Yes	Unknown
Official statusResolved	1h	Aug 26, 20268:48 PM UTC	Yes	Minor
Official statusResolved	74h 35m	Jul 28, 20267:06 PM UTC	Yes	Minor
Official statusResolved	2h 19m	Jul 27, 202612:27 PM UTC	Yes	Major

Community Discussion

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About Iugu monitoring on Uptimus

Uptimus monitors Iugu through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 21 monitored components, 59 indexed incidents, 53 maintenance windows and 9 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Iugu. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Iugu

Get notified when Iugu or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 59 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Instabilidade na compensação de boletos — 16/09”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 21 Iugu components: 0800, API, Teste de Cartão de Crédito, Alia (APP). Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

Manutenção programada nos sistemas da iugu
Resolved
The scheduled maintenance has been completed.
Started Sep 22, 2026, 06:00 AM UTC · Resolved Sep 22, 2026, 08:00 AM UTC
Manutenção programada no Pix
Resolved
The scheduled maintenance has been completed.
Started Aug 30, 2026, 07:00 AM UTC · Resolved Aug 30, 2026, 07:30 AM UTC
Manutenção emergencial — Gateway de Cartão de Crédito
Resolved
The scheduled maintenance has been completed.
Started Jul 1, 2026, 02:59 AM UTC · Resolved Jul 1, 2026, 03:59 AM UTC
Manutenção Agendada - PIX
Resolved
The scheduled maintenance has been completed.
Started Dec 17, 2025, 11:00 AM UTC · Resolved Dec 17, 2025, 11:30 AM UTC
Manutenção Emergencial - PIX
Resolved
The scheduled maintenance has been completed.
Started Sep 13, 2025, 04:00 AM UTC · Resolved Sep 13, 2025, 05:00 AM UTC
Manutenção Programada – PIX
Resolved
The scheduled maintenance has been completed.
Started Sep 12, 2025, 04:00 AM UTC · Resolved Sep 12, 2025, 05:00 AM UTC
Manutenção Emergencial – Adequação Regulamentar BACEN
Resolved
The scheduled maintenance has been completed.
Started Sep 7, 2025, 10:00 AM UTC · Resolved Sep 7, 2025, 11:30 AM UTC
Aviso - Normativas Bacen
Maintenance
Prezado(a) Cliente, Temos uma atualização importante! Seu limite para transações via Pix foi reestabelecido na iugu e você já pode utilizá-lo normalmente para valores acima de R$15 mil reais. Reforçamos nosso compromisso com a transparência e a segurança para que você tenha sempre clareza sobre o status dos nossos serviços e da sua operação. Em caso de dúvidas ou necessidade de suporte, nosso time está à disposição. Abraços, Equipe iugu.
Started Sep 6, 2025, 01:28 AM UTC · Ongoing

Receive alerts when Iugu publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 53 maintenance windows from the available Iugu history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Iugu or an affected component returns to healthy operation after an issue or outage. The current page contains 9 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Iugu and presents it with the normalized service status. The available history contains 59 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Instabilidade na compensação de boletos — 16/09”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Informamos que os boletos atrasados foram compensados.”.

Component status filtering

Choose all components or only the Iugu products you use. Official alerts then respect that component selection. Uptimus currently tracks 21 Iugu components: 0800, API, Teste de Cartão de Crédito, Alia (APP). Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Iugu

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Iugu
Comparison criteria	Uptimus	Downdetector
Community outage reports for Iugu	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Iugu	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Iugu reports normal operation. 0 reports were recorded for Iugu in the last 24 hours. Last official check: Oct 26, 11:02 PM UTC.