Where does Uptimus get the official Onfido status?

Uptimus reads the official Onfido status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Onfido Status Page: https://status.onfido.com Onfido Home Page: https://onfido.com

Onfido says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Onfido support if the problem continues.

How can I check whether Onfido is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Onfido outages?

Add Onfido to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Onfido exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 10:59 PM UTC

Onfido status

Digital identity verification for businesses, compliance, and fraud prevention.

Experiencing an issue?

Is Onfido down?

Operational

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Latest activity

Last 24 hours

Official status checked
All systems operational
Official provider status
Oct 26, 10:59 PM UTC

Onfido outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Onfido outage map

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Onfido outage map

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Onfido status history

Official status observations, not measured service uptime.

Onfido components

Component name	Status
Onfido USA (us.onfido.com) — API status	Up
Onfido Europe (onfido.com) — API status	Up
Onfido Canada (ca.onfido.com) — API status	Up
Onfido Europe (onfido.com) — Dashboard status	Up
Onfido USA (us.onfido.com) — Dashboard status	Up
Onfido Canada (ca.onfido.com) — Dashboard status	Up
Onfido Europe (onfido.com) — Applicant Form status	Up
Onfido USA (us.onfido.com) — Document Verification status	Up
Onfido Europe (onfido.com) — Document Verification status	Up
Onfido Canada (ca.onfido.com) — Document Verification status	Up

Onfido incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	34m	Oct 23, 20261:22 AM UTC	Yes	Minor
Official statusResolved	3h 35m	Oct 20, 20266:23 AM UTC	Yes	Minor
Official statusResolved	3h 6m	Sep 30, 202610:55 AM UTC	Yes	Minor
Official statusResolved	25m	Sep 22, 202611:23 AM UTC	Yes	Major
Official statusResolved	12h	Sep 7, 20262:30 AM UTC	Yes	Minor
Official statusResolved	0m	Sep 1, 20261:21 PM UTC	Yes	Major
Official statusResolved	0m	Aug 26, 20263:30 PM UTC	Yes	Minor
Official statusResolved	0m	Aug 24, 20265:00 PM UTC	Yes	Minor

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About Onfido monitoring on Uptimus

Uptimus monitors Onfido through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 35 monitored components, 61 indexed incidents, 22 maintenance windows and 8 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Onfido. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Onfido

Get notified when Onfido or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 61 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “UK eVisa: delayed reports and tasks”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 35 Onfido components: API, API, API, Dashboard. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

EU Dashboard Maintenance
Resolved
The scheduled maintenance window to the Onfido Dashboard has been successfully finished.
Started Jul 7, 2024, 10:00 PM UTC · Resolved Jul 7, 2024, 10:42 PM UTC
EU Infrastructure Maintenance
Resolved
The scheduled maintenance has been completed.
Started Dec 17, 2023, 03:30 AM UTC · Resolved Dec 17, 2023, 06:06 AM UTC
US Infrastructure Maintenance
Resolved
The scheduled maintenance has been completed.
Started Nov 29, 2023, 08:30 AM UTC · Resolved Nov 29, 2023, 10:01 AM UTC
CA Infrastructure Maintenance
Resolved
The scheduled maintenance has been completed.
Started Nov 20, 2023, 08:30 AM UTC · Resolved Nov 20, 2023, 09:35 AM UTC
Internal Technical Migration
Resolved
The scheduled maintenance has been completed.
Started Jan 27, 2023, 06:15 AM UTC · Resolved Jan 27, 2023, 08:45 AM UTC
EU Infrastructure Maintenance
Resolved
The scheduled maintenance has been completed.
Started May 9, 2021, 01:00 AM UTC · Resolved May 9, 2021, 02:00 AM UTC
US Infrastructure Maintenance
Resolved
The scheduled maintenance has been completed.
Started May 2, 2021, 06:00 AM UTC · Resolved May 2, 2021, 07:00 AM UTC
Canada Infrastructure Maintenance
Resolved
The scheduled maintenance has been completed.
Started Apr 25, 2021, 06:00 AM UTC · Resolved Apr 25, 2021, 07:00 AM UTC

Receive alerts when Onfido publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 22 maintenance windows from the available Onfido history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Onfido or an affected component returns to healthy operation after an issue or outage. The current page contains 8 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Onfido and presents it with the normalized service status. The available history contains 61 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “UK eVisa: delayed reports and tasks”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Our services are operational again.”.

Component status filtering

Choose all components or only the Onfido products you use. Official alerts then respect that component selection. Uptimus currently tracks 35 Onfido components: API, API, API, Dashboard. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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Comparison

Uptimus vs Downdetector for Onfido

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Onfido
Comparison criteria	Uptimus	Downdetector
Community outage reports for Onfido	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Onfido	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Onfido reports normal operation. 0 reports were recorded for Onfido in the last 24 hours. Last official check: Oct 26, 10:59 PM UTC.

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