Where does Uptimus get the official Jira Service Desk status?

Uptimus reads the official Jira Service Desk status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Jira Service Desk Status Page: https://jira-service-management.status.atlassian.com Jira Service Desk Home Page: https://www.atlassian.com/software/jira/service-management/features/service-desk

Jira Service Desk says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Jira Service Desk support if the problem continues.

How can I check whether Jira Service Desk is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Jira Service Desk outages?

Add Jira Service Desk to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Jira Service Desk exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:00 PM UTC

Jira Service Desk status

Q: Is Jira Service Desk down?

No — Jira Service Desk is operational.

ITSM software for collaborative service desk management.

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Is Jira Service Desk down?

Operational

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Latest activity

Last 24 hours

Official status checked
All systems operational
Official provider status
Oct 26, 11:00 PM UTC

Jira Service Desk outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Jira Service Desk outage map

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Jira Service Desk outage map

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Jira Service Desk status history

Official status observations, not measured service uptime.

Jira Service Desk components

Component name	Status
Jira Service Desk Jira Service Management Web status	Up
Jira Service Desk Service Portal status	Up
Jira Service Desk Opsgenie Incident Flow status	Up
Jira Service Desk Opsgenie Alert Flow status	Up
Jira Service Desk Opsgenie Incident Flow status	Up
Jira Service Desk Opsgenie Alert Flow status	Up
Jira Service Desk Jira Service Management Email Requests status	Up
Jira Service Desk Authentication and User Management status	Up
Jira Service Desk Purchasing & Licensing status	Up
Jira Service Desk Signup status	Up

Jira Service Desk incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	1h 16m	Oct 21, 20262:28 PM UTC	Yes	Minor
Official statusResolved	4h 56m	Oct 1, 20262:55 AM UTC	Yes	Major
Official statusResolved	1h 59m	Sep 24, 20261:54 PM UTC	Yes	Minor
Official statusResolved	57m	Sep 14, 20264:46 PM UTC	Yes	Critical
Official statusResolved	51m	Sep 11, 20267:46 AM UTC	Yes	Minor
Official statusResolved	2h 43m	Sep 3, 20262:20 PM UTC	Yes	Minor
Official statusResolved	1h 32m	Sep 1, 202610:11 AM UTC	Yes	Unknown
Official statusResolved	54m	Aug 27, 20264:22 AM UTC	Yes	Critical

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About Jira Service Desk monitoring on Uptimus

Uptimus monitors Jira Service Desk through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 13 monitored components, 67 indexed incidents, 22 maintenance windows and 11 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Jira Service Desk. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Jira Service Desk

Get notified when Jira Service Desk or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 67 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Jira - Project Sidebar Loading Degradation”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 13 Jira Service Desk components: Jira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Scheduled maintenance

Planned work published by the official provider.

Maintenance Notification for Jira and Confluence Platforms (Singapore and Northern California Only)
Resolved
The scheduled maintenance has been completed.
Started Mar 18, 2025, 12:00 AM UTC · Resolved Jun 1, 2025, 12:00 AM UTC
Potential Service Interruption (Brazil Only)
Resolved
The scheduled maintenance has been completed.
Started May 11, 2024, 12:00 AM UTC · Resolved May 23, 2024, 04:03 PM UTC
Scheduled maintenance for Automation in Jira and Confluence
Resolved
The scheduled maintenance was completed in 47 minutes and backed up events were processed by 03:00 UTC.
Started Apr 7, 2024, 02:00 AM UTC · Resolved Apr 7, 2024, 03:30 AM UTC
Insight cloud marketplace app removal.
Resolved
The scheduled maintenance has been completed.
Started Jul 26, 2022, 03:00 AM UTC · Resolved Jul 30, 2022, 03:01 AM UTC
Data residency move requests are currently paused.
Resolved
The scheduled maintenance has been completed.
Started Mar 14, 2022, 11:26 PM UTC · Resolved Mar 15, 2022, 12:26 AM UTC
Maintenance on JSM Insight
Resolved
The scheduled maintenance has been completed.
Started Oct 5, 2021, 08:00 AM UTC · Resolved Oct 5, 2021, 10:00 AM UTC
Authentication systems maintenance
Resolved
The scheduled maintenance has been completed.
Started Feb 28, 2021, 05:00 AM UTC · Resolved Feb 28, 2021, 06:06 AM UTC
Authentication systems maintenance
Resolved
The scheduled maintenance has been completed.
Started Feb 7, 2021, 05:00 AM UTC · Resolved Feb 7, 2021, 06:02 AM UTC

Maintenance notifications

Receive alerts when Jira Service Desk publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 22 maintenance windows from the available Jira Service Desk history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Jira Service Desk or an affected component returns to healthy operation after an issue or outage. The current page contains 11 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Jira Service Desk and presents it with the normalized service status. The available history contains 67 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Jira - Project Sidebar Loading Degradation”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “On October 21, 2026, JIRA, JSM, JPD, and JWM users may have experienced performance degradation impacting the project sidebar and navigation. The issue has now been resolved, and the service is operating normally for all affected customers.”.

Component status filtering

Choose all components or only the Jira Service Desk products you use. Official alerts then respect that component selection. Uptimus currently tracks 13 Jira Service Desk components: Jira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Jira Service Desk

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Jira Service Desk
Comparison criteria	Uptimus	Downdetector
Community outage reports for Jira Service Desk	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Jira Service Desk	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Jira Service Desk reports normal operation. 0 reports were recorded for Jira Service Desk in the last 24 hours. Last official check: Oct 26, 11:00 PM UTC.