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© 2026 Uptimus. All rights reserved.

Know what is down before your users do.

Khoros logo
Maintenance

Khoros Status

Community software with proven results.

Source

auto

Category

Analytics

Adapter

STATUSPAGE IO

Verified

Pending review

Get alertsOfficial status page

Current state

Maintenance

Checked 15m ago

71

Components

0

Active incidents

1

Maintenance

2.17%

90d uptime

Missing/Delayed Community Analytics and Bulk Data API output after June 11 2026

Jun 15, 3:28 PM

Service health overview

Operational snapshot

Normalized official status-page data for incidents, maintenance, components, and history.

2.17%

Known uptime

46 known history days

71

Components tracked

0 outage, 0 degraded

51

Incidents indexed

0 active right now

52

Maintenance windows

1 active or scheduled

Top affected components

Components with the most recent status-page events.

Khoros Communities

Under Maintenance

6

US Hosted Communities

Under Maintenance

4

APAC Hosted Communities

Under Maintenance

2

EU Hosted Communities

Under Maintenance

2

Analytics

Operational

3

90-day status history

Daily rollup

Component changes, incidents, and maintenance windows grouped by day.

operational

degraded

outage

maintenance

unknown

1

operational days

0

degraded days

18

outage days

27

maintenance days

44

unknown days

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

Missing/Delayed Community Analytics and Bulk Data API output after June 11 2026
Monitoring

We have not observed any further issues during the monitoring period. The system continues to operate as expected, and we will keep monitoring to ensure stability.

Jun 15, 3:28 PMResolved Jun 16, 5:15 PMMinorAnalytics
Partner Channel Degradation
Resolved

The issue related to the Meta platform disruption has been resolved, and services are now operating normally. Please note that the disruption may have caused some Meta channel connections to become disconnected. If you encounter connection errors, please re-register and re-verify the affected number/account with Meta. If the issue persists after re-registration and verification, please contact Support for further assistance.

Jun 12, 2:09 PMResolved Jun 15, 2:23 AMMinorAPAC Hosted CareUS Hosted Care
Classic hosted communities analytics data missing since 24th of May - EU
Resolved

The incident has been resolved.

May 29, 3:07 PMResolved Jun 6, 8:14 PMMinorAnalyticsEU Hosted Communities
MFA Authentication Issues Affecting some user Login
Resolved

This incident has been resolved.

May 28, 6:38 AMResolved May 29, 3:19 AMNoneAPAC Hosted CareUS Hosted Care
[AMER] Community Analytics Data Missing
Resolved

This incident has been resolved.

May 27, 4:17 AMResolved Jun 1, 4:17 AMMajorAnalytics
[APAC] Community Analytics Data Missing
Resolved

The incident with APAC hosted communities is resolved.

May 25, 1:06 AMResolved May 28, 2:29 AMMinorAPAC Hosted CommunitiesAnalytics
Khoros Care - Google My Business replies failing
Resolved

We are closing this incident as the fix has been implemented and the environment has been monitored successfully. The issue affecting Google My Business review replies in Khoros Care has been addressed, and reply publishing for impacted reviews has been restored. Our Engineering team completed the required remediation work and monitored the results to confirm that replies are processing as expected. If you continue to experience any issues with Google My Business replies, please contact Khoros Support for further assistance.

May 20, 9:31 PMResolved May 24, 10:17 PMMajorKhoros Care app in Google Play Store
Facebook author names displaying as numeric IDs in Khoros Care
Resolved

The fix has been implemented, and the system has been monitored for stability. The issue causing Facebook Messenger and Facebook DM author names to display as numeric IDs in Khoros Care has been addressed. New incoming messages are now displaying sender names correctly, and restoration efforts for messages received during the incident window have been completed. If you continue to see Facebook author names displayed incorrectly, please contact Khoros Support for further assistance.

May 20, 2:59 PMResolved May 24, 10:20 PMMinorMeta Business Products APIs
Community Analytics Data not Coming Up
Resolved

The issue affecting Community Analytics data for APAC-hosted communities from May 12 onward has been resolved. The backfill has completed successfully, and data is now available as expected.

May 18, 9:50 AMResolved May 20, 2:17 AMMinorAPAC Hosted CommunitiesAnalytics
Degraded posts ingestion in some Care instances
Resolved

The incident has been resolved.

May 13, 4:00 PMResolved May 15, 4:58 AMMinorUS Hosted CareEU Hosted Care

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

Khoros Communities - CDN Migration activity
In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 22, 12:00 AMActive or monitoringMaintenanceAPAC Hosted CommunitiesUS Hosted Communities
Scheduled Maintenance in AMER Region
Completed

The scheduled maintenance has been completed.

Jun 15, 5:00 AMResolved Jun 15, 9:00 AMMaintenanceUS Hosted Communities
[AMER] Scheduled Maintenance
Completed

The scheduled maintenance has been completed.

Jun 13, 8:00 AMResolved Jun 13, 12:00 PMMaintenanceOrganic PublishingAnalytics
[AMER] Scheduled Maintenance — Khoros Marketing
Completed

The scheduled maintenance has been completed.

Jun 13, 7:00 AMResolved Jun 13, 11:00 AMMaintenanceAnalytics
Scheduled Maintenance - AMER
Completed

The scheduled maintenance has been completed.

Jun 12, 7:00 AMResolved Jun 12, 11:00 AMMaintenanceUS Hosted Communities
Scheduled Maintenance - APAC
Completed

The scheduled maintenance has been completed.

Jun 10, 4:00 PMResolved Jun 10, 5:00 PMMaintenanceAPAC Hosted Care
Scheduled Maintenance - EMEA
Completed

The scheduled maintenance has been completed.

Jun 1, 11:00 PMResolved Jun 2, 3:00 AMMaintenanceEU Hosted Communities
Scheduled Maintenance - EMEA
Completed

The scheduled maintenance has been completed.

May 29, 11:00 PMResolved May 30, 3:00 AMMaintenanceEU Hosted Communities
Scheduled Maintenance in EMEA Region
Completed

The scheduled maintenance has been completed.

May 28, 11:00 PMResolved May 29, 3:00 AMMaintenanceEU Hosted Communities
Scheduled maintenance
Completed

The scheduled maintenance has been completed.

May 27, 11:00 PMResolved May 28, 3:00 AMMaintenanceEU Hosted Communities

About the Khoros status page integration

Uptimus tracks the official Khoros status page, normalizes upstream events, and separates incidents from scheduled maintenance.

Official source

https://status.khoros.com

Adapter

STATUSPAGE IO

Alert streams

Incidents, component changes, and maintenance windows.

Public SEO page

Indexable status history for users searching outage information.

Outage map preview

Regional reports can be layered on top of official provider status when user signals are available.

Khoros components

Tracked components

Showing 1 to 25 of 71 tracked components.

ComponentStatusTypeLast changed

Khoros Communities

Under Maintenance

Group

6/22/2026

Khoros Care

Operational

Group

Not recorded

Khoros Marketing

Operational

Group

Not recorded

Khoros Flow

Operational

Group

Not recorded

Khoros Corporate

Operational

Group

Not recorded

APAC Hosted Care

APAC based Care hosted on APAC infrastructure.

Operational

Component

Not recorded

APAC Hosted Communities

APAC based Communities hosted on APAC infrastructure.

Under Maintenance

Component

6/22/2026

Atlas (Khoros Community)

https://community.khoros.com/

Operational

Component

Not recorded

Core System

Core messaging, AI engine, and orchestration systems.

Operational

Component

Not recorded

User Login

Centralized, hosted user authentication to login Marketing platform, including Unified Access(UA).

Operational

Component

Not recorded

Broadcast

Broadcast and scheduled delivery systems.

Operational

Component

Not recorded

EU Hosted Care

EU based Care are hosted on EU infrastructure.

Operational

Component

Not recorded

Khoros Case Management & Portal

Used for creating/managing the support cases through Khoros Case Portal.

Operational

Component

Not recorded

Organic Publishing

Schedule media-rich, outgoing organic posts on behalf of your brand to Twitter, Facebook, Instagram, and other social channels and get real-time metrics on how each campaign is doing.

Operational

Component

Not recorded

US Hosted Communities

Both APAC & US based Communities hosted on US infrastructure.

Under Maintenance

Component

6/22/2026

Calendar

A holistic view of all your social marketing efforts.

Operational

Component

Not recorded

Code Actions

Code action execution.

Operational

Component

Not recorded

EU Hosted Communities

EU based Communities hosted on EU infrastructure.

Under Maintenance

Component

6/22/2026

Khoros.com Website

https://khoros.com/

Operational

Component

Not recorded

US Hosted Care

US based Care hosted on US infrastructure.

Operational

Component

Not recorded

Agent View

User interface used by agents to respond to channels.

Operational

Component

Not recorded

Analytics

Community Analytics enables user to analyze, visualize, and discover usage patterns in the community data. It comprises the metrics suite & data exports on community.

Operational

Component

6/15/2026

Approvals

Set up and manage governance around the creation, review and approval of content.

Operational

Component

Not recorded

Flow Designer(UI)

Conversational AI management dashboard.

Operational

Component

Not recorded

Khoros Developer Documentation

Used for developer documentation for all products.

Operational

Component

Not recorded

Get notified when Khoros changes status

Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.

Start monitoringView plans

Show Khoros on your own status page

Official provider components

Incident and maintenance separation

Workspace alerts and webhooks

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Frequently asked questions

Is Khoros down right now?

Khoros is currently marked as Maintenance in Uptimus based on the latest official status page check.

How often does Uptimus check Khoros?

Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.

Are maintenance windows counted as incidents?

No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.

Can I get alerts for Khoros?

Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.