Partially — Zingle is reporting degraded service.

Where does Uptimus get the official Zingle status?

Uptimus reads the official Zingle status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Zingle Status Page: https://concierge.status.medallia.com Zingle Home Page: https://www.zingle.com

Zingle says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Zingle support if the problem continues.

How can I check whether Zingle is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Zingle outages?

Add Zingle to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Zingle exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Sep 8, 9:21 PM UTC

Zingle status

Intelligent text in-app messaging solution for personalized customer experiences.

Experiencing an issue?

Is Zingle down?

Degraded performance

Source: official status page

Having issues with Zingle?

Share your experience to help others stay informed.

Zingle service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

View chart data

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Official maintenance active
United States and Canada Twilio SMS and MMS Maintenance — Twilio is conducting a planned maintenance from 30 September 2026 at 20:00 PDT until 01 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Official provider status
Oct 1, 3:00 AM UTC
Official maintenance active
United States and Canada Twilio SMS and MMS Maintenance — Twilio is conducting a planned maintenance from 23 September 2026 at 20:00 PDT until 24 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Official provider status
Sep 24, 3:00 AM UTC
Official status checked
Zingle is experiencing issues
Official provider status
Sep 8, 9:21 PM UTC
Official incident active
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Official provider status
Sep 2, 12:20 PM UTC
Official incident active
SMS Delivery Delays from a Subset of Twilio Short Codes to C-Spire and Dish United States — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Official provider status
Sep 2, 10:19 AM UTC

Zingle outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Zingle outage map

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Zingle status history

Official status observations, not measured service uptime.

Last 60 daysDaily history

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Operational
Issues
Outage
Maintenance
No data

Zingle components

Component name	Status
Zingle Intercom — Intercom Web Messenger status	Up
Zingle Messaging Services — REST APIs - HTTP SMS Messaging status	Up
Zingle Bandwidth — SMS Messaging (SMPP) status	Up
Zingle app-1.zingle.sea1.medallia.com — Web Inbox status	Up
Zingle app-4.zingle.sea1.medallia.com — Web Inbox status	Up
Zingle app.zingle.me — Web Inbox status	Up
Zingle Mobile Apps — iOS App status	Up
Zingle Mobile Apps — Android App status	Up
Zingle Intercom — Intercom Mobile Messenger status	Up
Zingle Bandwidth — MMS Messaging (MM4) status	Up

Zingle incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusMonitoring	155h 33mOngoing	Sep 2, 202611:13 AM UTC	Yes	Minor
Official statusResolved	11h 18m	Sep 1, 20261:28 AM UTC	Yes	Minor
Official statusMonitoring	194h 16mOngoing	Aug 31, 20268:30 PM UTC	Yes	Minor
Official statusResolved	1h 46m	Aug 31, 20267:10 PM UTC	Yes	Minor
Official statusResolved	1h 27m	Aug 31, 20264:56 PM UTC	Yes	Minor
Official statusResolved	17h 19m	Aug 31, 20262:45 PM UTC	Yes	Minor
Official statusResolved	6h 57m	Aug 31, 20261:43 PM UTC	Yes	Minor
Official statusResolved	5h 10m	Aug 29, 20265:50 AM UTC	Yes	Minor

Scheduled maintenance

Planned work published by the official provider.

United States and Canada Twilio SMS and MMS Maintenance
Maintenance
Twilio is conducting a planned maintenance from 30 September 2026 at 20:00 PDT until 01 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Started Oct 1, 2026, 03:00 AM UTC · Ongoing
United States and Canada Twilio SMS and MMS Maintenance
Maintenance
Twilio is conducting a planned maintenance from 23 September 2026 at 20:00 PDT until 24 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Started Sep 24, 2026, 03:00 AM UTC · Ongoing
United States and Canada Twilio SMS and MMS Maintenance
Maintenance
Twilio is conducting a planned maintenance from 16 September 2026 at 20:00 PDT until 17 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

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About Zingle monitoring on Uptimus

Uptimus monitors Zingle through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 49 monitored components, 70 indexed incidents, 157 maintenance windows and 73 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Zingle. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Zingle

Get notified when Zingle or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 70 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 49 Zingle components: Intercom Web Messenger, REST APIs - HTTP SMS Messaging, SMS Messaging (SMPP), Web Inbox. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Zingle publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 157 maintenance windows from the available Zingle history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Zingle or an affected component returns to healthy operation after an issue or outage. The current page contains 73 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Zingle and presents it with the normalized service status. The available history contains 70 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States”.

Fair questions, straight answers.

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Comparison

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Community outage reports for Zingle

The official status page for Zingle reports degraded performance. An unresolved official incident is listed: “SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States”. Components reported as affected: 3rd Party Providers, SMS Short Code, North America, Twilio. 0 reports were recorded for Zingle in the last 24 hours. Last official check: Sep 8, 9:21 PM UTC.

Started Sep 17, 2026, 03:00 AM UTC · Ongoing

US SMS Carrier Maintenance - Small US Carriers

Maintenance

A subset of small networks in the US are conducting a planned maintenance from 10 September 2026 at 02:00 PDT until 10 September 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

Started Sep 10, 2026, 09:00 AM UTC · Ongoing

United States and Canada Twilio SMS and MMS Maintenance

Maintenance

Twilio is conducting a planned maintenance from 09 September 2026 at 20:00 PDT until 10 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

Started Sep 10, 2026, 03:00 AM UTC · Ongoing

US SMS Carrier Maintenance - Small US Carriers

Maintenance

A subset of small networks in the US are conducting a planned maintenance from 03 September 2026 at 22:00 PDT until 04 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets when sending via long codes and short codes.

Started Sep 4, 2026, 05:00 AM UTC · Ongoing

US SMS Carrier Maintenance - Small US Carriers

Maintenance

Started Sep 4, 2026, 05:00 AM UTC · Ongoing

United States SMS Carrier Partner Maintenance

Maintenance

Our SMS carrier partner in the United States is conducting a planned maintenance from 02 September 2026 at 21:00 PDT until 03 September 2026 at 11:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.

Started Sep 3, 2026, 04:00 AM UTC · Ongoing

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information b…”.

Component status filtering

Choose all components or only the Zingle products you use. Official alerts then respect that component selection. Uptimus currently tracks 49 Zingle components: Intercom Web Messenger, REST APIs - HTTP SMS Messaging, SMS Messaging (SMPP), Web Inbox. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Adaptive baseline that separates isolated reports from wider disruption	Included	Included

24-hour report activity and regional outage view	Included	Included

One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product

Email, push and webhook alerts from the same workspace	Included	Separate product

Official incident updates and status timeline for Zingle	Included	User-report led

Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

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