Partially — Zingle is reporting degraded service.

Where does Uptimus get the official Zingle status?

Uptimus reads the official Zingle status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Zingle Status Page: https://concierge.status.medallia.com Zingle Home Page: https://www.zingle.com

Zingle says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Zingle support if the problem continues.

How can I check whether Zingle is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Zingle outages?

Add Zingle to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Zingle exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 9:26 PM UTC

Zingle status

Intelligent text in-app messaging solution for personalized customer experiences.

Experiencing an issue?

Is Zingle down?

Degraded performance

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Latest activity

Last 24 hours

Official maintenance active
United States MMS Carrier Partner Maintenance — Our MMS carrier partner in the United States is conducting a planned maintenance from 04 November 2026 at 22:00 PST until 05 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via subset of United States short codes.
Official provider status
Nov 5, 6:00 AM UTC
Official maintenance active
United States SMS and MMS Carrier Partner Maintenance — Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.
Official provider status
Oct 29, 3:00 AM UTC
Official status checked
Zingle is experiencing issues
Official provider status
Oct 26, 9:26 PM UTC
Official incident active
SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Docomo Pacific United States — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Official provider status
Oct 26, 8:57 PM UTC
Official incident active
On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console — We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.
Official provider status
Oct 16, 11:58 PM UTC

Zingle outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Zingle outage map

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Zingle outage map

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Zingle status history

Official status observations, not measured service uptime.

Zingle components

Component name	Status
Zingle Intercom — Intercom Web Messenger status	Unknown
Zingle Messaging Services — REST APIs - HTTP SMS Messaging status	Unknown
Zingle Bandwidth — SMS Messaging (SMPP) status	Unknown
Zingle app-1.zingle.sea1.medallia.com — Web Inbox status	Unknown
Zingle app-4.zingle.sea1.medallia.com — Web Inbox status	Unknown
Zingle app.zingle.me — Web Inbox status	Unknown
Zingle Mobile Apps — iOS App status	Unknown
Zingle Mobile Apps — Android App status	Unknown
Zingle Intercom — Intercom Mobile Messenger status	Unknown
Zingle Bandwidth — MMS Messaging (MM4) status	Unknown

Zingle incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusUnresolved	3h 12mOngoing	Oct 26, 20267:50 PM UTC	Yes	Minor
Official statusResolved	2h 20m	Oct 22, 20265:10 PM UTC	Yes	Minor
Official statusResolved	1h 35m	Oct 22, 20264:32 PM UTC	Yes	Minor
Official statusResolved	17h 46m	Oct 21, 20265:10 PM UTC	Yes	Minor
Official statusResolved	2h 44m	Oct 20, 20265:16 PM UTC	Yes	Minor
Official statusResolved	8h 34m	Oct 19, 20268:26 PM UTC	Yes	Minor
Official statusResolved	5h 3m	Oct 17, 20265:07 PM UTC	Yes	Minor
Official statusUnresolved	239h 15mOngoing	Oct 16, 202611:47 PM UTC	Yes	Minor

Community Discussion

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About Zingle monitoring on Uptimus

Uptimus monitors Zingle through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 49 monitored components, 101 indexed incidents, 180 maintenance windows and 89 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Zingle. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Zingle

Get notified when Zingle or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 101 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Docomo Pacific United States”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 49 Zingle components: Intercom Web Messenger, REST APIs - HTTP SMS Messaging, SMS Messaging (SMPP), Web Inbox. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Scheduled maintenance

Planned work published by the official provider.

United States MMS Carrier Partner Maintenance
Maintenance
Our MMS carrier partner in the United States is conducting a planned maintenance from 04 November 2026 at 22:00 PST until 05 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via subset of United States short codes.
Started Nov 5, 2026, 06:00 AM UTC · Ongoing
United States SMS and MMS Carrier Partner Maintenance
Maintenance
Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.
Started Oct 29, 2026, 03:00 AM UTC · Ongoing
US SMS Carrier Maintenance - Small US Carriers
Maintenance
The scheduled maintenance has been completed.
Started Oct 24, 2026, 04:00 AM UTC · Ongoing
United States SMS and MMS Carrier Partner Maintenance
Maintenance
The scheduled maintenance has been completed.
Started Oct 22, 2026, 03:00 AM UTC · Ongoing
United States MMS Carrier Partner Maintenance
Maintenance
The scheduled maintenance has been completed.
Started Oct 20, 2026, 09:00 PM UTC · Ongoing
Multiple Destination SMS Carrier Partner Maintenance
Maintenance
This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding.
Started Oct 15, 2026, 05:00 AM UTC · Ongoing
United States SMS and MMS Carrier Partner Maintenance
Maintenance
The scheduled maintenance has been completed.
Started Oct 15, 2026, 04:00 AM UTC · Ongoing
United States SMS and MMS Carrier Partner Maintenance
Maintenance
The scheduled maintenance has been completed.
Started Oct 14, 2026, 04:00 AM UTC · Ongoing

Maintenance notifications

Receive alerts when Zingle publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 180 maintenance windows from the available Zingle history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Zingle or an affected component returns to healthy operation after an issue or outage. The current page contains 89 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Zingle and presents it with the normalized service status. The available history contains 101 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Docomo Pacific United States”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update i…”.

Component status filtering

Choose all components or only the Zingle products you use. Official alerts then respect that component selection. Uptimus currently tracks 49 Zingle components: Intercom Web Messenger, REST APIs - HTTP SMS Messaging, SMS Messaging (SMPP), Web Inbox. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Zingle

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Zingle
Comparison criteria	Uptimus	Downdetector
Community outage reports for Zingle	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Zingle	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Zingle reports degraded performance. An unresolved official incident is listed: “SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Docomo Pacific United States”. 0 reports were recorded for Zingle in the last 24 hours. Last official check: Oct 26, 9:26 PM UTC.