No — Mindtouch is operational.

Where does Uptimus get the official Mindtouch status?

Uptimus reads the official Mindtouch status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Mindtouch Status Page: https://mindtouchext.statuspage.io Mindtouch Home Page: https://success.mindtouch.com

Mindtouch says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Mindtouch support if the problem continues.

How can I check whether Mindtouch is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Mindtouch outages?

Add Mindtouch to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Mindtouch exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 27, 12:20 AM UTC

Mindtouch status

Customer self-service portal for SEO, sales acceleration, and product adoption.

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Is Mindtouch down?

Operational

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Latest activity

Last 24 hours

Official status checked
All systems operational
Official provider status
Oct 27, 12:20 AM UTC

Mindtouch outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Mindtouch outage map

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Mindtouch outage map

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Mindtouch status history

Official status observations, not measured service uptime.

Mindtouch components

Component name	Status
Mindtouch Application (General Service) status	Up
Mindtouch Search status	Up
Mindtouch Generative Search status	Up
Mindtouch In-Product Contextual Help status	Up
Mindtouch Email Services status	Up
MindTouch Success Center status	Up
Mindtouch Analytics status	Up
Mindtouch Geoblocking for Russia status	Up

Mindtouch incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	2h 44m	Oct 20, 20265:53 PM UTC	Yes	Major
Official statusResolved	45m	Oct 19, 20266:31 PM UTC	Yes	Minor
Official statusResolved	9h 57m	Jul 23, 202611:43 AM UTC	Yes	Minor
Official statusResolved	39m	Jul 9, 20267:58 AM UTC	Yes	Major
Official statusResolved	30h 10m	Jul 1, 20268:40 AM UTC	Yes	Major
Official statusResolved	9h 16m	Jun 30, 20262:25 PM UTC	Yes	Major
Official statusResolved	6h 26m	Jun 29, 20263:25 PM UTC	Yes	Minor
Official statusResolved	2h 19m	Jun 26, 20264:27 PM UTC	Yes	Major

Community Discussion

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About Mindtouch monitoring on Uptimus

Uptimus monitors Mindtouch through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 8 monitored components, 53 indexed incidents, 4 maintenance windows and 2 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Mindtouch. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Mindtouch

Get notified when Mindtouch or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 53 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “CXone Knowledge Management - Service Degradation: Sites Degradation”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 8 Mindtouch components: Application (General Service), Search, Generative Search, In-Product Contextual Help. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

Scheduled Maintenance for Sites
Resolved
The scheduled maintenance has been completed.
Started Oct 27, 2024, 06:59 AM UTC · Resolved Oct 27, 2024, 09:59 AM UTC
Scheduled Database Maintenance: 60 Minute Window
Resolved
The MindTouch Engineering team has confirmed that all updates are now complete, and site connectivity was restored to all MindTouch sites at 10:28 pm PDT. Thank you to all users for your patience while we continue to innovate behind the scenes!
Started Apr 16, 2017, 05:00 AM UTC · Resolved Apr 16, 2017, 05:49 AM UTC
Database Maintenance
Resolved
MindTouch Engineering has completed this evening's maintenance. While we originally planned for one (1) hour of maintenance this evening, we were able to complete tonight's window within 30 minutes. At this time, all MindTouch sites are online and fully reachable. We truly thank you for your patience while we worked to complete this as quickly as possible for all MindTouch users.
Started Feb 20, 2017, 04:15 AM UTC · Resolved Feb 20, 2017, 04:47 AM UTC
Service Processing Upgrade
Resolved
MindTouch Engineering has successfully completed this evening's event-processing system upgrade ahead of schedule. All event processing is successfully completing, and we do not expect any delays at this time.
Started Aug 12, 2016, 02:00 AM UTC · Resolved Aug 12, 2016, 03:59 AM UTC

Receive alerts when Mindtouch publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 4 maintenance windows from the available Mindtouch history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Mindtouch or an affected component returns to healthy operation after an issue or outage. The current page contains 2 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Mindtouch and presents it with the normalized service status. The available history contains 53 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “CXone Knowledge Management - Service Degradation: Sites Degradation”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.

Component status filtering

Choose all components or only the Mindtouch products you use. Official alerts then respect that component selection. Uptimus currently tracks 8 Mindtouch components: Application (General Service), Search, Generative Search, In-Product Contextual Help. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Mindtouch

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Mindtouch
Comparison criteria	Uptimus	Downdetector
Community outage reports for Mindtouch	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Mindtouch	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Mindtouch reports normal operation. 0 reports were recorded for Mindtouch in the last 24 hours. Last official check: Oct 27, 12:20 AM UTC.