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Service
Unified communications and collaboration solutions.
Source
auto
Category
Communication
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 32m ago
69
Components
0
Active incidents
0
Maintenance
16.67%
90d uptime
CloudLink Daemon Service Disruption for MCX/MiCC
Mar 24, 9:23 AM
Normalized official status-page data for incidents, maintenance, components, and history.
16.67%
Known uptime
6 known history days
69
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
CloudLink Services (EU)
Operational
Workflow
Operational
Chat
Operational
CloudLink Services (US)
Operational
Presence
Operational
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
3
degraded days
0
outage days
2
maintenance days
84
unknown days
Latest outages and degradations detected from the official status page.
Root cause: The update on March 23/24 wasn’t successful and left the Windows service “Mitel CloudLink Daemon” on MiCC-B systems in a stopped state.
We experienced a temporary capacity issue that affected service availability during periods of high demand. The issue has been resolved, and additional safeguards have been put in place to prevent recurrence.
The issue was caused by an unexpected, rapid spike in traffic. This surge exceeded our service capacity, resulting in a temporary service disruption.
The issue was caused by a recent OS compatibility change affecting the call-screen display. It has been resolved in Mitel One v6.9.1 on Android, now available on the Google Play Store.
This incident has been resolved. The issue was caused by an update to the timestamp validation. Changes where implemented and this was fixed in CloudLink Gateway 2.4.18.
Our service provider has updated that the issue is fully resolved now and we can confirm we no longer show any impact to any of our services.
The incorrect authentication URL was mistakenly used in version 6.8.1, this was corrected in version 6.8.2.
This incident has been resolved.
This incident has been resolved. A change to the presence implementation inadvertently affected the Mitel One application and MiVO400 integration. This was fixed in the CloudLink Gateway release 1.4.0.01-3826.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Mitel status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.mitel.io
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Showing 1 to 25 of 69 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
CloudLink Services (US) | Operational | Group | 6/20/2026 |
CloudLink Services (EU) | Operational | Group | 6/19/2026 |
CloudLink Services (AP) | Operational | Group | Not recorded |
Global Infrastructure | Operational | Group | Not recorded |
Unify Phone Services (EU) | Operational | Group | Not recorded |
Unify Phone Services (LAM) | Operational | Group | Not recorded |
Admin | Operational | Component | Not recorded |
Admin | Operational | Component | Not recorded |
Admin | Operational | Component | Not recorded |
Administration API | Operational | Component | Not recorded |
Director@Edge | Operational | Component | Not recorded |
TURN service Sao Paolo | Operational | Component | Not recorded |
App Proxy | Operational | Component | Not recorded |
App Proxy | Operational | Component | Not recorded |
App Proxy | Operational | Component | Not recorded |
Authentication service | Operational | Component | Not recorded |
Authentication | Operational | Component | Not recorded |
Authentication | Operational | Component | Not recorded |
Authentication | Operational | Component | Not recorded |
Client application | Operational | Component | Not recorded |
Billing | Operational | Component | Not recorded |
Billing | Operational | Component | Not recorded |
Billing | Operational | Component | Not recorded |
Tenant application | Operational | Component | Not recorded |
Carrier | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Related status pages based on category, adapter type, and operational history.
Mitel is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
