Natterbox has active maintenance.

Where does Uptimus get the official Natterbox status?

Uptimus reads the official Natterbox status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Natterbox Status Page: https://status.natterbox.com Natterbox Home Page: https://www.natterbox.com

Natterbox says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Natterbox support if the problem continues.

How can I check whether Natterbox is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Natterbox outages?

Add Natterbox to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Natterbox exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Sep 8, 6:20 AM UTC

Natterbox status

AI-powered contact center solution for Salesforce-first companies.

Experiencing an issue?

Is Natterbox down?

Maintenance

The official status page for Natterbox reports normal operation. 0 reports were recorded for Natterbox in the last 24 hours. Last official check: Sep 8, 6:20 AM UTC.

Source: official status page

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Natterbox service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

View chart data

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Official status checked
Natterbox has active maintenance
Official provider status
Sep 8, 6:20 AM UTC
Official maintenance active
Essential Service Maintenance — June 4, 2026 9:09AM BST Identified - Essential Service Maintenance — Sunday 7 June 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status when the maintenance begins as well as when it is complete and services are restored. June 7, 2026 4:00AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. June 7, 2026 4:57AM BST Monitoring - Our scheduled maintenance has been completed, and all services are now fully operational. We will continue to monitor to ensure no issues. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page. Thank you for your patience during this update. June 7, 2026 10:05AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.
Official provider status
Jun 7, 9:05 AM UTC
Official maintenance active
Essential Service Maintenance — May 7, 2026 2:21PM BST Identified - Essential Service Maintenance — Sunday 10 May 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST. Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status page when the maintenance begins as well as when it is complete and services are restored. May 10, 2026 4:01AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. May 10, 2026 4:57AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.
Official provider status
May 10, 3:57 AM UTC

Natterbox status history

Official status observations, not measured service uptime.

Last 60 daysDaily history

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Operational
Issues
Outage
Maintenance
No data

Natterbox components

Component name	Status
Natterbox CTI - APAC status	Up
Natterbox CTI - EMEA status	Up
Natterbox CTI - North America status	Up
Natterbox Call Routing & Policies - APAC status	Up
Natterbox Call Routing & Policies - EMEA status	Up
Natterbox Call Routing & Policies - North America status	Up
Natterbox Service Cloud Voice - APAC status	Up
Natterbox Service Cloud Voice - EMEA status	Up
Natterbox Service Cloud Voice - North America status	Up
Natterbox Freedom Web - APAC status	Up

Natterbox incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	0m	Jul 1, 202610:35 AM UTC	Yes	Minor
Official statusResolved	0m	Jun 25, 202612:03 PM UTC	Yes	Minor
Official statusResolved	0m	Jun 22, 20268:40 AM UTC	Yes	Minor
Official statusResolved	0m	Jun 11, 202611:39 AM UTC	Yes	Minor
Official statusResolved	0m	May 26, 20261:20 PM UTC	Yes	Minor
Official statusResolved	0m	Apr 29, 20268:44 AM UTC	Yes	Minor
Official statusResolved	0m	Mar 18, 20265:40 PM UTC	Yes	Minor
Official statusResolved	0m	Mar 11, 202612:55 PM UTC	Yes	Minor

Scheduled maintenance

Planned work published by the official provider.

Essential Service Maintenance
Maintenance
June 4, 2026 9:09AM BST Identified - Essential Service Maintenance — Sunday 7 June 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status when the maintenance begins as well as when it is complete and services are restored. June 7, 2026 4:00AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. June 7, 2026 4:57AM BST Monitoring - Our scheduled maintenance has been completed, and all services are now fully operational. We will continue to monitor to ensure no issues. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page. Thank you for your patience during this update. June 7, 2026 10:05AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.
Started Jun 7, 2026, 09:05 AM UTC · Ongoing

About Natterbox monitoring on Uptimus

Uptimus monitors Natterbox through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 37 monitored components, 8 indexed incidents, 2 maintenance windows and 5 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Natterbox. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Natterbox

Get notified when Natterbox or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 8 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Transcriptions”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 37 Natterbox components: Natterbox CTI - APAC, Natterbox CTI - EMEA, Natterbox CTI - North America, Call Routing & Policies - APAC. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Natterbox publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 2 maintenance windows from the available Natterbox history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Natterbox or an affected component returns to healthy operation after an issue or outage. The current page contains 5 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Natterbox and presents it with the normalized service status. The available history contains 8 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Transcriptions”.

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Essential Service Maintenance

Maintenance

May 7, 2026 2:21PM BST Identified - Essential Service Maintenance — Sunday 10 May 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST. Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status page when the maintenance begins as well as when it is complete and services are restored. May 10, 2026 4:01AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. May 10, 2026 4:57AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

Started May 10, 2026, 03:57 AM UTC · Ongoing

Natterbox status

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Natterbox outage map

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Natterbox components

Natterbox incident history

Scheduled maintenance

Essential Service Maintenance

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