Partially — New Relic is reporting degraded service.

Where does Uptimus get the official New Relic status?

Uptimus reads the official New Relic status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. New Relic Status Page: https://status.newrelic.com New Relic Home Page: http://newrelic.com

New Relic says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact New Relic support if the problem continues.

How can I check whether New Relic is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about New Relic outages?

Add New Relic to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If New Relic exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 27, 12:55 AM UTC

New Relic status

Observability platform for monitoring, debugging, and improving entire stack.

Experiencing an issue?

Is New Relic down?

Degraded performance

Having issues with New Relic?

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Latest activity

Last 24 hours

Official status checked
New Relic is experiencing issues
Official provider status
Oct 27, 12:55 AM UTC
Official incident active
Potential Service Interruption — We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Official provider status
Sep 25, 2:23 AM UTC

New Relic outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

New Relic outage map

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New Relic outage map

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New Relic status history

Official status observations, not measured service uptime.

New Relic components

Component name	Status
New Relic Alert Notifications : Europe — APM : Europe status	Up
New Relic Alert Notifications : JP — APM : JP status	Up
New Relic Alert Notifications : US — APM : US status	Up
New Relic Data Ingest : Europe — APM Agent : Europe status	Up
New Relic Data Ingest : JP — APM Agent : JP status	Up
New Relic Data Ingest : US — APM Agent : US status	Up
New Relic UI : Europe — Alerts : Europe status	Up
New Relic UI : JP — Alerts : JP status	Up
New Relic UI : US — Alerts : US status	Up
New Relic UI : Europe — APM : Europe status	Up

New Relic incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	2h 36m	Sep 25, 20267:57 PM UTC	Yes	Major
Official statusResolved	0m	Sep 25, 20263:56 AM UTC	Yes	Unknown
Official statusResolved	0m	Sep 25, 20263:55 AM UTC	Yes	Unknown
Official statusResolved	1h 10m	Sep 25, 20262:34 AM UTC	Yes	Unknown
Official statusUnresolved	766h 37mOngoing	Sep 25, 20262:23 AM UTC	Yes	Unknown
Official statusResolved	1m	Sep 22, 20268:55 AM UTC	Yes	Major
Official statusResolved	5h 32m	Sep 16, 202610:08 AM UTC	Yes	Unknown
Official statusResolved	0m	Sep 16, 202612:14 AM UTC	Yes	Unknown

Community Discussion

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About New Relic monitoring on Uptimus

Uptimus monitors New Relic through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 115 monitored components, 61 indexed incidents, 45 maintenance windows and 4 days of known history.

Uptimus is an independent monitoring service and is not affiliated with New Relic. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors New Relic

Get notified when New Relic or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 61 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Data Irregularities for US region”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 115 New Relic components: APM : Europe, APM : JP, APM : US, APM Agent : Europe. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

Scheduled Maintenance for the US & EU Regions - July 11th and July 18th, 2026
Resolved
The scheduled maintenance has been completed.
Started Jul 12, 2026, 04:00 AM UTC · Resolved Jul 12, 2026, 06:00 AM UTC
Endpoint Root Certificate Update - April 9th at 00:00 UTC
Resolved
The scheduled maintenance has been completed and all relevant New Relic endpoints have been transitioned to the DigiCert Global Root G2 certificate. For further details, see https://support.newrelic.com/s/hubtopic/aAXPh000000HVSPOA4/action-required-root-certificate-update-on-april-1-2026.
Started Apr 9, 2026, 12:00 AM UTC · Resolved Apr 9, 2026, 01:52 AM UTC
Proactive Testing Window for Upcoming Root Certificate Update - March 12th at 00:00 UTC
Resolved
We have concluded our proactive testing window. Please see our post for more details: https://support.newrelic.com/s/hubtopic/aAXPh000000HVSPOA4/action-required-root-certificate-update-on-april-1-2026
Started Mar 12, 2026, 12:00 AM UTC · Resolved Mar 12, 2026, 02:21 AM UTC
Scheduled Maintenance for the US & EU Regions - September 6th 22:00 UTC to 22:30 UTC
Resolved
The scheduled maintenance has been completed.
Started Sep 6, 2025, 10:00 PM UTC · Resolved Sep 6, 2025, 10:30 PM UTC
Scheduled Maintenance for the US & EU Regions - March 15th 21:00 UTC to 22:00 UTC
Resolved
The scheduled maintenance has been completed.
Started Mar 15, 2025, 09:00 PM UTC · Resolved Mar 15, 2025, 10:14 PM UTC
Scheduled Maintenance for the US & EU Regions - February 23rd 03:00 UTC to 05:00 UTC
Resolved
The scheduled maintenance has been completed.
Started Feb 23, 2025, 03:00 AM UTC · Resolved Feb 23, 2025, 05:01 AM UTC
Scheduled Maintenance for the US & EU Regions - November 9th from 21:00 UTC to 00:00 UTC
Resolved
The scheduled maintenance has been completed.
Started Nov 9, 2024, 09:00 PM UTC · Resolved Nov 10, 2024, 12:00 AM UTC
Emergency Maintenance for the US/EU Regions - August 10th from 15:00 UTC to 16:00 UTC
Resolved
We have completed the emergency maintenance.
Started Aug 10, 2024, 03:00 PM UTC · Resolved Aug 10, 2024, 04:11 PM UTC

Receive alerts when New Relic publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 45 maintenance windows from the available New Relic history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when New Relic or an affected component returns to healthy operation after an issue or outage. The current page contains 4 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by New Relic and presents it with the normalized service status. The available history contains 61 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Data Irregularities for US region”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Between 19:24 UTC and 22:04 UTC, a subset of customers in the US region may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing or suppressed alert notifications for related data. We have investigated and resolved th…”.

Component status filtering

Choose all components or only the New Relic products you use. Official alerts then respect that component selection. Uptimus currently tracks 115 New Relic components: APM : Europe, APM : JP, APM : US, APM Agent : Europe. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for New Relic

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for New Relic
Comparison criteria	Uptimus	Downdetector
Community outage reports for New Relic	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for New Relic	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for New Relic reports normal operation. An unresolved official incident is listed: “Potential Service Interruption”. 0 reports were recorded for New Relic in the last 24 hours. Last official check: Oct 27, 12:55 AM UTC.