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    Last checked Aug 27, 10:23 AM UTC

    Officient status

    HR administration and payroll simplification for efficient employee management.

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    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      Aug 27, 10:23 AM UTC
    2. Official incident active

      Exact Online - Deduplication not finding double accounts (NL/BE) — The issue has been identified and we are working on a fix.

      Official provider status
      Aug 27, 8:56 AM UTC
    3. Official incident active

      Exact Globe+ - Excel Add-In returns error when started on Office build 2608. — A fix is made available for Exact Globe+ releases 507SP3, 506SP12 and 505SP19 as of the 27th of August. To apply the fix, update to 1 of these versions after the mentioned date. We continue to work on a resolution for Exact Globe Next.

      Official provider status
      Aug 27, 8:37 AM UTC
    4. Official incident active

      Exact Online - New SSO users can't be created (Global) — When creating a new SSO user you will get a message that the user already exists in One Exact Identity and this user will be connected to the existing user. This is incorrect. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

      Official provider status
      Aug 26, 2:40 PM UTC

    Officient outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Officient outages

    Monitor Officient with Uptimus and get alerts when its status changes.

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    Officient outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Officient outage map

    Loading report locations…

    Officient status history

    Official status observations, not measured service uptime.

    Officient components

    Component nameStatus
    Officient Exact Online statusIssues
    Officient Exact Online Premium statusIssues
    Officient Exact Online Payroll & HR statusUp
    Officient Exact Online Fiscaal statusIssues
    Officient Exact Online Jaarrekening statusUp
    Officient Exact Online Bouw statusUp
    Officient Exact Cloud Services statusUp
    Officient Exact Globe+ statusIssues
    Officient Exact Globe Next statusUp
    Officient Exact Synergy statusUp

    Officient incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Unresolved1473h 43mOngoingAug 26, 20262:40 PM UTCYesMinor
    Official status·Unresolved1498h 7mOngoingAug 25, 20262:16 PM UTCYesMinor
    Official status·Resolved3h 13mAug 25, 20268:39 AM UTCYesMinor
    Official status·Unresolved1505h 56mOngoingAug 25, 20266:27 AM UTCYesMinor
    Official status·Resolved17h 4mAug 24, 20261:21 PM UTCYesMinor
    Official status·Resolved72h 52mAug 21, 20268:54 AM UTCYesMinor
    Official status·Unresolved1602hOngoingAug 21, 20266:23 AM UTCYesMinor
    Official status·Resolved3h 8mAug 20, 202610:41 AM UTCYesMinor

    About Officient monitoring on Uptimus

    Uptimus monitors Officient through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 30 monitored components, 98 indexed incidents, 57 maintenance windows and 25 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Officient. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Officient

    Get notified when Officient or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 98 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Exact Online - New SSO users can't be created (Global)”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 30 Officient components: Exact Online, Exact Online Premium, Exact Online Payroll & HR, Exact Online Fiscaal. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Exact Cloud Service - Scheduled maintenance on 25 August (Global)

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 25, 2026, 04:00 PM UTC · Resolved Aug 25, 2026, 10:00 PM UTC

    2. ✓

      Exact Online - Scheduled maintenance on 22 August (US)

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 22, 2026, 06:00 AM UTC · Resolved Aug 22, 2026, 08:00 AM UTC

    3. ✓

      Exact Online Premium - Unplanned maintenance (Global)

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 19, 2026, 02:00 PM UTC · Resolved Aug 19, 2026, 04:00 PM UTC

    4. ✓

      Exact Venice Online - Scheduled maintenance on the 13th of August (Global)

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 13, 2026, 06:00 PM UTC · Resolved Aug 13, 2026, 09:59 PM UTC

    5. ✓

      Exact Cloud Services – Maintenance on Cloud Platform -Saturday the 8th 07:00 CET until Sunday the 9th of August 24:00 CET

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 8, 2026, 05:00 AM UTC · Resolved Aug 9, 2026, 10:00 PM UTC

    6. ✓

      Planned maintenance Thursday 6 August, 18:00 CET until Monday 10 August, 21:00 CET.

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 6, 2026, 04:00 PM UTC · Resolved Aug 10, 2026, 07:00 PM UTC

    7. ✓

      Exact Online Fiscaal and Jaarrekening - Scheduled Maintenance on the 1st of August (NL)

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 1, 2026, 05:00 PM UTC · Resolved Aug 1, 2026, 08:00 PM UTC

    8. ✓

      Exact Online Fiscaal and Jaarrekening - Scheduled Maintenance on the 4th of July (NL)

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 4, 2026, 05:00 PM UTC · Resolved Jul 4, 2026, 08:00 PM UTC

    Receive alerts when Officient publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 57 maintenance windows from the available Officient history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Officient or an affected component returns to healthy operation after an issue or outage. The current page contains 25 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Officient and presents it with the normalized service status. The available history contains 98 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Exact Online - New SSO users can't be created (Global)”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “When creating a new SSO user you will get a message that the user already exists in One Exact Identity and this user will be connected to the existing user. This is incorrect. We are investigating the issue and we will update this page as soon as more infor…”.
    Component status filtering
    Choose all components or only the Officient products you use. Official alerts then respect that component selection. Uptimus currently tracks 30 Officient components: Exact Online, Exact Online Premium, Exact Online Payroll & HR, Exact Online Fiscaal. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Officient

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Officient
    Comparison criteriaUptimusDowndetector
    Community outage reports for OfficientIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for OfficientIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The current official status of Officient cannot be verified. The latest stored provider observation indicated degraded performance. 0 reports were recorded for Officient in the last 24 hours. Last official check: Aug 27, 10:23 AM UTC.

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