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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Otava is experiencing issues
Official provider statusOfficial incident active
Mid-Michigan (MM1) OTAVA® Data Center Networking Infrastructure Major Service Disruption – 08/12/2026 — A fix has been implemented and we are monitoring the results.
Official provider statusOfficial incident active
Ashburn (AB1) Router loss of redundancy - 07/30/2026 — Update: The secondary router is now back in production. We will continue to monitor the device for the next 24 hours, at which time we will close this incident.
Official provider statusOfficial maintenance active
Indianapolis (IN1) OTAVA® vCenter and ESXi Hosts patching - 8/18/2026 — Start Time: 8/18/2026 - 2:00 AM EDT End Time: 8/18/2026 - 10:00 AM EDT Service Impacting: Low Description: OTAVA® engineers will be patching and rebooting vCenters(s) and ESXi Hosts. Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Official provider statusOfficial maintenance active
Indianapolis (IN1) OTAVA® ESXi Host patching -8/19/2026 — Start Time: 8/11/2026 - 3:00 AM EDT End Time: 8/11/2026 - 10:00 AM EDT Service Impacting: Low Description: OTAVA® engineers will be patching and rebooting ESXi Hosts. Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 644h 3mOngoing | Yes | Unknown | ||
| 859h 26mOngoing | Yes | Unknown | ||
| 51h 19m | Yes | Major | ||
| 75h 57m | Yes | Minor | ||
| 24h 46m | Yes | Unknown | ||
| 1h 19m | Yes | Major | ||
| 17h 1m | Yes | Minor | ||
| 292h 45m | Yes | Minor |
Planned work published by the official provider.
Start Time: 8/25/2026 at 02:00 AM ET. End Time: 8/25/2026 at 02:00 PM ET. Type: Infrastructure Patching Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete. Estimated Downtime: Intermittently throughout the maintenance window. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Started Aug 25, 2026, 06:00 AM UTC · Ongoing
Start Time: 8/20/2026 at 02:00 AM ET. End Time: 8/20/2026 at 02:00 PM ET. Type: Infrastructure Patching Service Impacting: Yes - Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete. Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance. Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® DRaaS powered by Veeam (OCC) & Backup for Microsoft 365 & Service Provider Console (VSPC) infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete. Estimated Downtime: Intermittently throughout the maintenance window. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
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Uptimus monitors Otava through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 209 monitored components, 59 indexed incidents, 82 maintenance windows and 44 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Otava. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Otava or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 59 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Mid-Michigan (MM1) OTAVA® Data Center Networking Infrastructure Major Service Disruption – 08/12/2026”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 209 Otava components: OTAVA Private Cloud, OTAVA Private Cloud, OTAVA Shared Cloud, OTAVA Shared Cloud. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Otava |
The current official status of Otava cannot be verified. The latest stored provider observation indicated ongoing maintenance. 0 reports were recorded for Otava in the last 24 hours. Last official check: .
Started Aug 20, 2026, 06:00 AM UTC · Ongoing
Start Time: 8/11/2026 - 3:00 AM EDT End Time: 8/11/2026 - 10:00 AM EDT Service Impacting: Low Description: OTAVA® engineers will be patching and rebooting ESXi Hosts. Estimated Downtime: Access to the vCenter interface will be accessible. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Started Aug 19, 2026, 07:00 AM UTC · Ongoing
Start Time: 8/18/2026 - 02:00AM EDT End Time: 8/18/2026 - 09:00AM EDT Type: SQL Database Server Maintenance Service Impacting: Yes Description: OTAVA® engineers are establishing a maintenance window to install updates on the SQL server. Clients will be unable to download/apply windows updates provided by OTAVA® during this window. Estimated Downtime: Services will be unavailable for up to 30 minutes while the server reboots. There will be two reboots during this maintenance window. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Started Aug 18, 2026, 06:00 AM UTC · Ongoing
Start Time: 8/18/2026 at 02:00 AM ET. End Time: 8/18/2026 at 02:00 PM ET. Type: Infrastructure Patching Service Impacting: Yes OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete. Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup (OCB), DRaaS powered by VEEAM (OCC) and Backup for Microsoft 365 Infrastructure Patching. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete. Estimated Downtime: Intermittently throughout the maintenance window If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Started Aug 18, 2026, 06:00 AM UTC · Ongoing
Start Time: 8/18/2026 at 02:00 AM ET. End Time: 8/18/2026 at 02:00 PM ET. Type: Infrastructure Patching Service Impacting: Yes OCB: All backup jobs will be temporarily paused until the completion of the maintenance window. OCC: Agent and Backup Server-based jobs, both for backup and restore operations, will not function until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. MS365 jobs may stop or fail during the maintenance but backup jobs will resume once the maintenance is complete. Clients will not be able to access the VSPC to manage or review backup jobs or services during the maintenance. Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup, DRaaS powered by VEEAM and Server Provider Console infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete. Estimated Downtime: Intermittently throughout the maintenance window If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Started Aug 18, 2026, 06:00 AM UTC · Ongoing
Start Time: 8/18/2026 - 2:00 AM EDT End Time: 8/18/2026 - 10:00 AM EDT Service Impacting: Low Description: OTAVA® engineers will be patching and rebooting vCenters(s) and ESXi Hosts. Estimated Downtime: While access to the vCenter interface and VM management will be temporarily inaccessible (up to 120 minutes), all virtual machines and related resources will remain online and fully operational. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Started Aug 18, 2026, 06:00 AM UTC · Ongoing
Maintenance: IN1 Zerto Virtual Manager Appliance (ZVMA) Patching & Restart Maintenance Classification: Scheduled Start Time: August 17th, 2026 at 11:00 AM ET. End Time: August 17th, 2026 at 12:00 PM ET. Type: Scheduled maintenance Service Impacting: Yes Description: OTAVA® will be applying tweaks to fix an issue where VMs are not assigned the proper VLAN during failover testing. This will require a restart to the Zerto Virtual Manager Appliance (ZVMA) server. During the period of the maintenance the following will be true: · Replication for your protected systems will NOT be impacted. · Partial access to the Zerto user interface will not be available during this time period. · If during this time you need assistance with a DR failover, please contact support. Estimated Downtime: During the maintenance period access to the Zerto user interface will be unavailable for an estimated 1 Hour. Replication will NOT be impacted by this event. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Started Aug 17, 2026, 03:00 PM UTC · Ongoing
| Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
|---|
| 24-hour report activity and regional outage view | Included | Included |
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| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
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| Email, push and webhook alerts from the same workspace | Included | Separate product |
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| Official incident updates and status timeline for Otava | Included | User-report led |
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| Component health and maintenance windows kept separate | Included | Limited on public pages |
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