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Secure multi-cloud data protection solutions for service providers.
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Otava is experiencing issues
Official provider statusOfficial maintenance completed
OTAVA® AU1 | NSX Upgrade - 10/262026 — The scheduled maintenance has been completed.
Official provider statusOfficial maintenance completed
Las Vegas (LV) OTAVA® vCenter & ESXi host patching - 10/26/2026 — The scheduled maintenance has been completed.
Official provider statusOfficial incident active
OTAVA Cloud Backup Self-Service Restores via VCD - Temporarily Unavailable — We are continuing to investigate this issue.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Minor | ||
| 16h 17m | Yes | Unknown | ||
| 344h 6mOngoing | Yes | Minor | ||
| 21h 49m | Yes | Critical | ||
| 67h 35m | Yes | Unknown | ||
| 4h 23m | Yes | Major | ||
| 2h 18m | Yes | Minor | ||
| 124h 25m | Yes | Unknown |
Uptimus monitors Otava through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 174 monitored components, 72 indexed incidents, 153 maintenance windows and 54 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Otava. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Otava or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 72 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “IN1 Data Center Power Interruption - 10/22/26”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 174 Otava components: OTAVA Private Cloud, OTAVA Private Cloud, OTAVA Shared Cloud, OTAVA Shared Cloud. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
OTAVA® Austin (AU1) to Ashburn (VA4) Transport Circuit Maintenance - 12/10/2026 Start Time: 12/10/26 - 12:00 AM ET End Time: 12/10/26 - 6:00 AM ET Type: Fiber Repair Maintenance Service Impacting: Yes - Up to 2 seconds as the circuit gracefully fails over to the redundant circuit. Description: The Circuit Provider team is performing Fiber Repair on the transport circuit between Austin and Ashburn. During the maintenance windows, the transport circuit between the data centers will not have redundancy. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3. Sign in to OTAVA® Support Portal
Started Dec 10, 2026, 05:00 PM UTC · Ongoing
Start Time: 10/26/26 - 2:00 AM ET End Time : 10/26/26 - 4:00 PM ET Type: Version upgrade (9.2 - 9.3) Service Impacting: Yes - Console management will be unavailable during the maintenance window. Backups will perform as expected but management through the console will not be available. Description: OTAVA engineers will be upgrading the Veeam Service Provider Console across all locations. The ability to manage and provision from the Veeam Service Provider Console will not be available during this maintenance window. NOTE TO CUSTOMER: To ensure the reconnection and functionality of the backup agent please ensure you have updated your backup agent(s). Any version before 13.x will become unsupported at the completion of the upgrade. To perform this process please refer to this Veeam Article: https://helpcenter.veeam.com/archive/vac/9.2/provider_admin/update_backup_agents_from_web.html To ensure the optimal outcome please complete this before the maintenance window, Oct 26, 2026. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Started Nov 17, 2026, 07:00 AM UTC · Ongoing
Indianapolis (IN1) OTAVA® Data Center Network Infrastructure Maintenance - 10/28/2026 Start Time : 10/28/2026 - 8:00 PM ET End Time : 10/28/2026 - 10:00 PM ET Type: Core switches configuration change Service Impacting: No Description: OTAVA infrastructure engineers will be performing a core network infrastructure change to improve stability and performance. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Started Oct 29, 2026, 12:00 AM UTC · Ongoing
Start Time: 10/21/2026 - 3:00 AM EDT End Time: 10/21/2026 - 10:00 AM EDT Service Impacting: Low Description: OTAVA® engineers will be patching and rebooting ESXi Hosts. The ESXi hosts will be upgraded one host at a time. This will not impact the management or availability of your running VMs. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Started Oct 28, 2026, 07:00 AM UTC · Ongoing
Start Time: 10/27/2026 at 03:00 AM ET. End Time: 10/27/2026 at 03:00 PM ET. Type: Infrastructure Patching Service Impacting: Yes - All backup jobs will be temporarily paused until the completion of the maintenance window. Running backup jobs may fail or be cancelled, new jobs may not start until the maintenance is complete. Description: OTAVA® engineers are establishing a maintenance window to perform patching on our OTAVA® Cloud Backup infrastructure. These patches are required in order to continue to provide a secure and compliant environment. We will kindly ask you to check your backup jobs and restart them if needed once the maintenance window is complete. Estimated Downtime: Intermittently throughout the maintenance window. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Started Oct 27, 2026, 07:00 AM UTC · Ongoing
The scheduled maintenance has been completed.
Started Oct 26, 2026, 12:00 PM UTC · Resolved Oct 26, 2026, 06:00 PM UTC
The scheduled maintenance has been completed.
Started Oct 26, 2026, 07:00 AM UTC · Resolved Oct 26, 2026, 02:00 PM UTC
The scheduled maintenance has been completed.
Started Oct 23, 2026, 05:00 AM UTC · Resolved Oct 23, 2026, 10:00 AM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Otava | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Otava | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Otava reports degraded performance. An unresolved official incident is listed: “OTAVA Cloud Backup Self-Service Restores via VCD - Temporarily Unavailable”. Components reported as affected: OTAVA Cloud Backup, IN1 - Indianapolis, IN, MM1 - Flint, MI (Mid-Michigan). 0 reports were recorded for Otava in the last 24 hours. Last official check: .
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