No — Paessler is operational.

Where does Uptimus get the official Paessler status?

Uptimus reads the official Paessler status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Paessler Status Page: https://status.my-prtg.com Paessler Home Page: https://www.paessler.com/prtg

Paessler says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Paessler support if the problem continues.

How can I check whether Paessler is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Paessler outages?

Add Paessler to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Paessler exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:04 PM UTC

Paessler status

Network monitoring software for IT infrastructure analysis and monitoring.

Experiencing an issue?

Is Paessler down?

Operational

Having issues with Paessler?

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Latest activity

Last 24 hours

Official status checked
All systems operational
Official provider status
Oct 26, 11:04 PM UTC
Official maintenance completed
Maintenance Release for PRTG Hosted Monitor — The scheduled maintenance has been completed.
Official provider status
Oct 26, 11:54 AM UTC

Paessler outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Paessler outage map

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Paessler outage map

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Paessler status history

Official status observations, not measured service uptime.

Paessler components

Component name	Status
Paessler PRTG Instances — PRTG Servers status	Up
Paessler Subscriptions — Subscription Service status	Up
Paessler app.my-prtg.com — Website status	Up
Paessler app.my-prtg.com — AWS dynamodb-eu-west-1 status	Up
Paessler Subscriptions — Payment Gateway status	Up
Paessler app.my-prtg.com — AWS lambda-eu-west-1 status	Up
Paessler Subscriptions — Email status	Up
Paessler PRTG Instances — PRTG Hosted Monitor Notification Emails status	Up
Paessler PRTG Instances — AWS EC2 Instances (af-south-1 - Africa - Cape Town) status	Up
Paessler app.my-prtg.com — AWS route53 status	Up

Paessler incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	62h 12m	Mar 1, 20264:24 PM UTC	Yes	Minor
Official statusResolved	1h 18m	Nov 18, 20253:21 PM UTC	Yes	Minor
Official statusResolved	5h 7m	Oct 20, 20258:02 AM UTC	Yes	Critical
Official statusResolved	2h	Nov 14, 202412:02 PM UTC	Yes	Major
Official statusResolved	3h 40m	Jun 18, 20247:52 AM UTC	Yes	Unknown
Official statusResolved	49m	Jan 16, 20241:53 PM UTC	Yes	Minor
Official statusResolved	57m	Sep 11, 202310:10 AM UTC	Yes	Major
Official statusResolved	6h 19m	Jul 14, 20236:32 AM UTC	Yes	Major

Community Discussion

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About Paessler monitoring on Uptimus

Uptimus monitors Paessler through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 45 monitored components, 13 indexed incidents, 54 maintenance windows and 15 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Paessler. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Paessler

Get notified when Paessler or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 13 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Services affected in me-central-1 & me-south-1”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 45 Paessler components: PRTG Servers, Subscription Service, Website, AWS dynamodb-eu-west-1. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

Maintenance Release for PRTG Hosted Monitor
Resolved
The scheduled maintenance has been completed.
Started Oct 26, 2026, 07:00 AM UTC · Resolved Oct 26, 2026, 11:54 AM UTC
Upgrade to PRTG 26.3.124
Resolved
The scheduled maintenance has been completed.
Started Sep 30, 2026, 07:00 AM UTC · Resolved Sep 30, 2026, 12:50 PM UTC
Maintenance Release for PRTG Hosted Monitor
Resolved
The scheduled maintenance has been completed.
Started Aug 31, 2026, 07:00 AM UTC · Resolved Aug 31, 2026, 02:00 PM UTC
Upgrade to PRTG 26.3.122
Resolved
The scheduled maintenance has been completed.
Started Aug 3, 2026, 07:00 AM UTC · Resolved Aug 3, 2026, 04:06 PM UTC
Maintenance Release for PRTG Hosted Monitor
Resolved
The scheduled maintenance has been completed.
Started Jul 13, 2026, 07:00 AM UTC · Resolved Jul 13, 2026, 12:43 PM UTC
Upgrade to PRTG 26.2.120
Resolved
The scheduled maintenance has been completed.
Started Jun 24, 2026, 07:00 AM UTC · Resolved Jun 24, 2026, 04:00 PM UTC
Maintenance Release for PRTG Hosted Monitor
Resolved
The scheduled maintenance has been completed.
Started May 20, 2026, 07:00 AM UTC · Resolved May 20, 2026, 12:56 PM UTC
Maintenance Release for PRTG Hosted Monitor
Resolved
The scheduled maintenance has been completed.
Started Apr 27, 2026, 07:00 AM UTC · Resolved Apr 27, 2026, 04:00 PM UTC

Receive alerts when Paessler publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 54 maintenance windows from the available Paessler history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Paessler or an affected component returns to healthy operation after an issue or outage. The current page contains 15 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Paessler and presents it with the normalized service status. The available history contains 13 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Services affected in me-central-1 & me-south-1”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “We are closing this incident on our side, since we have no more customers running in the impaired data centers. You can find further details and updates on the impacted regions here: https://health.aws.amazon.com/health/status”.

Component status filtering

Choose all components or only the Paessler products you use. Official alerts then respect that component selection. Uptimus currently tracks 45 Paessler components: PRTG Servers, Subscription Service, Website, AWS dynamodb-eu-west-1. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Paessler

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Paessler
Comparison criteria	Uptimus	Downdetector
Community outage reports for Paessler	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Paessler	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Paessler reports normal operation. 0 reports were recorded for Paessler in the last 24 hours. Last official check: Oct 26, 11:04 PM UTC.