Partially — Pianoio is reporting degraded service.

Where does Uptimus get the official Pianoio status?

Uptimus reads the official Pianoio status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Pianoio Status Page: https://status.piano.io Pianoio Home Page: https://piano.io

Pianoio says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Pianoio support if the problem continues.

How can I check whether Pianoio is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Pianoio outages?

Add Pianoio to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Pianoio exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Aug 21, 7:26 AM UTC

Pianoio status

Data-driven customer engagement solutions for businesses to grow with insights.

Experiencing an issue?

Is Pianoio down?

Degraded performance

The current official status of Pianoio cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Pianoio in the last 24 hours. Last official check: Aug 21, 7:26 AM UTC.

Source: official status page

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Pianoio service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

View chart data

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Official status checked
Pianoio is experiencing issues
Official provider status
Aug 21, 7:26 AM UTC
Official maintenance active
[Piano Subscriptions] Database Maintenance (US region) — We have postponed the previously scheduled database maintenance. The maintenance window is now planned for August 23, 04:00–06:00 EDT (New York time), which is August 23, 08:00–10:00 UTC.
Official provider status
Jul 24, 12:44 PM UTC
Official incident active
[Piano Audience] User Profile Backend Data Processing Delays — We are continuing to work on a fix for this issue.
Official provider status
Jul 20, 8:31 PM UTC

Pianoio outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Pianoio outage map

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Component name	Status
Pianoio API Availability — API Endpoints - US - api.piano.io status	Up
Pianoio Subscription Management + Billing — Checkout - US - buy.piano.io status	Up
Pianoio Composer Experience Execution — Composer Experience Execution - US status	Up
Pianoio Data Collection — Piano Composer Data Collection status	Up
Pianoio Email Distribution — Piano ESP Email Distribution status	Up
Pianoio Recommendations — Piano ESP On-Site Recommendations status	Up
Pianoio Identity Management — Registration + Login - US - id.piano.io status	Up
Pianoio SocialFlow — SocialFlow.com Site uptime status	Up
Pianoio API Availability — API Endpoints - Asia - api-ap.piano.io status	Up
Pianoio Subscription Management + Billing — Checkout - Asia - buy-ap.piano.io status	Up

Pianoio incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	24m	Aug 15, 20269:00 AM UTC	Yes	Minor
Official statusResolved	2h 39m	Aug 5, 202610:01 AM UTC	Yes	Minor
Official statusResolved	6h 20m	Jul 27, 20268:30 AM UTC	Yes	Minor
Official statusResolved	88h 31m	Jul 24, 20267:51 AM UTC	Yes	Minor
Official statusResolved	3h 19m	Jul 23, 202612:31 PM UTC	Yes	Minor
Official statusResolved	96h 2m	Jul 20, 20268:36 PM UTC	Yes	Minor
Official statusUnresolved	1184h 59mOngoing	Jul 20, 20267:46 PM UTC	Yes	Minor
Official statusResolved	10h 3m	Jun 22, 20262:59 PM UTC	Yes	Minor

Scheduled maintenance

Planned work published by the official provider.

[Piano Subscriptions] Database Maintenance (US region)
Maintenance
We have postponed the previously scheduled database maintenance. The maintenance window is now planned for August 23, 04:00–06:00 EDT (New York time), which is August 23, 08:00–10:00 UTC.
Started Aug 23, 2026, 08:00 AM UTC · Ongoing
[Piano Subscriptions] Database Maintenance (EU region)
Resolved
The scheduled maintenance has been completed.
Started Aug 15, 2026, 11:00 PM UTC · Resolved Aug 16, 2026, 01:00 AM UTC
[Piano Subscriptions] Database Maintenance (AU region)
Resolved
The scheduled maintenance has been completed.
Started Aug 8, 2026, 02:00 PM UTC · Resolved Aug 8, 2026, 03:00 PM UTC
[Piano Subscriptions - ESP] Database Maintenance (AP and AU regions)
Resolved
The scheduled maintenance has been completed.
Started Aug 1, 2026, 06:00 PM UTC · Resolved Aug 1, 2026, 08:00 PM UTC
[Piano Subscriptions] Database Maintenance (AP region)
Resolved
The scheduled maintenance has been completed.
Started Jul 23, 2026, 03:00 PM UTC · Resolved Jul 23, 2026, 04:00 PM UTC
[Piano Subscriptions] Ingress Controller Upgrade (US region)
Resolved
The scheduled maintenance has been completed.
Started Jul 18, 2026, 06:00 AM UTC · Resolved Jul 18, 2026, 07:00 AM UTC
Piano Analytics Maintenance
Resolved
The scheduled maintenance has been completed.
Started May 25, 2026, 10:00 PM UTC · Resolved May 26, 2026, 02:00 AM UTC
Ingress Controller Upgrade (US region)
Resolved
The scheduled maintenance has been completed.
Started May 12, 2026, 04:00 AM UTC · Resolved May 12, 2026, 05:00 AM UTC

About Pianoio monitoring on Uptimus

Uptimus monitors Pianoio through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 60 monitored components, 57 indexed incidents, 55 maintenance windows and 15 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Pianoio. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Pianoio

Get notified when Pianoio or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 57 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[Piano Audience] SSL Certificate Errors Affecting Insight Access”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 60 Pianoio components: API Endpoints - US - api.piano.io, Checkout - US - buy.piano.io, Composer Experience Execution - US, Piano Composer Data Collection. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Pianoio publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 55 maintenance windows from the available Pianoio history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Pianoio or an affected component returns to healthy operation after an issue or outage. The current page contains 15 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Pianoio and presents it with the normalized service status. The available history contains 57 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[Piano Audience] SSL Certificate Errors Affecting Insight Access”.

Fair questions, straight answers.

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Scheduled maintenance

[Piano Subscriptions] Database Maintenance (US region)

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[Piano Subscriptions - ESP] Database Maintenance (AP and AU regions)

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Ingress Controller Upgrade (US region)

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