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    Last checked Oct 26, 11:13 PM UTC

    Calix status

    Cloud software platform for broadband service providers.

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    Is Calix down?

    Maintenance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Calix has active maintenance

      Official provider status
      Oct 26, 11:13 PM UTC

    Calix outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Calix outages

    Monitor Calix with Uptimus and get alerts when its status changes.

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    Calix outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Calix outage map

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    Calix status history

    Official status observations, not measured service uptime.

    Calix components

    Component nameStatus
    Calix United States — Calix Service Cloud statusUp
    Calix International — Calix Service Cloud statusUp
    Calix International — Calix Operations Cloud statusUp
    Calix United States — Calix Operations Cloud statusUp
    Calix International — Calix Engagement Cloud statusUp
    Calix United States — Calix Engagement Cloud statusUp
    Calix International — Calix Deployment Cloud statusUp
    Calix United States — Calix Deployment Cloud statusUp
    Calix International — Speedtesting statusUp
    Calix United States — Speedtesting statusUp

    Calix incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved26h 16mJul 24, 20262:30 PM UTCYesMajor

    About Calix monitoring on Uptimus

    Uptimus monitors Calix through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 20 monitored components, 1 indexed incidents, 13 maintenance windows and 5 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Calix. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Calix

    Get notified when Calix or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 1 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “CLOUD INCIDENT | CI-26-39 | MULTI-CUSTOMER IMPACT”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 20 Calix components: Calix Service Cloud, Calix Service Cloud, Calix Operations Cloud, Calix Operations Cloud. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Calix Cloud 26.4 Cadence Release

      Maintenance

      Date: Tues, Nov 10, 2026 Time: 6:30 PM PT Nov 10 to 2:30 AM PT Nov 11 Duration: 8 hours Purpose: Routine Software Upgrade System Affected: Calix Service Cloud, Engagement Cloud, Operations Cloud, Deployment Cloud and Command IQ, US and Canada The Calix Cloud Operations team will be performing the 26.4 regular cadence upgrade for Service Cloud, Engagement Cloud, Operations Cloud, Deployment Cloud and Command IQ on CalixCloud.calix.com and CalixCloud-ca.calix.com. During this time all the applications and components being upgraded will be unavailable. We value your business and are available to help. We understand there is no ideal time to perform routine maintenance and thank you for your understanding and support. If you have any issues or questions concerning this notice, please create a technical support case online from Calix My Checkpoint. To access Calix My Checkpoint, log in to My Checkpoint. From here, you can submit a new technical support case or check/update the status of existing cases. Please note, US Engagement Cloud Lenses for the prior-month & prior-2-months may not be available until 3:30am PST. Thank you, Cloud Operations Calix Inc.

      Started Nov 11, 2026, 02:30 AM UTC · Ongoing

    2. ✓

      Calix Cloud Infrastructure Maintenance - International Region

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 20, 2026, 03:00 AM UTC · Resolved Sep 20, 2026, 05:00 AM UTC

    3. ✓

      Calix 26.3 Cloud Upgrade

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 12, 2026, 01:30 AM UTC · Resolved Aug 12, 2026, 09:30 AM UTC

    4. ✓

      Calix Cloud Infrastructure Maintenance - United States

      Resolved

      The Calix Cloud team would like to inform you that the previously scheduled infrastructure maintenance for Operations Cloud in the United States has been postponed and will not be performed during the planned maintenance window. Due to unforeseen circumstances, this maintenance activity has been deferred and will be rescheduled for a future date. As a result, no service impact is expected during the originally announced maintenance window, and all Calix Cloud services are expected to remain fully operational. We sincerely apologize for any inconvenience or disruption this change may cause. We understand that maintenance notifications are important for your planning and operations, and we regret any confusion resulting from this postponement. Our team is actively working to establish a new maintenance window and will provide advance notice once the updated schedule has been confirmed. We value your business and are available to help. We appreciate your patience, understanding, and continued support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal. Thank you, Cloud Operations Calix Inc.

      Started Aug 9, 2026, 06:30 AM UTC · Resolved Aug 9, 2026, 07:15 AM UTC

    5. ✓

      Calix Cloud Infrastructure Maintenance - International

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 8, 2026, 06:30 AM UTC · Resolved Aug 8, 2026, 10:30 AM UTC

    6. ✓

      Calix Cloud Infrastructure Maintenance - United States

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 29, 2026, 07:00 AM UTC · Resolved Jul 29, 2026, 11:00 AM UTC

    7. ✓

      Calix Cloud Infrastructure Maintenance - International

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 27, 2026, 07:00 AM UTC · Resolved Jul 27, 2026, 11:00 AM UTC

    8. ✓

      Calix Cloud Infrastructure Maintenance - United States

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 22, 2026, 03:30 AM UTC · Resolved Jul 22, 2026, 07:30 AM UTC

    Receive alerts when Calix publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 13 maintenance windows from the available Calix history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Calix or an affected component returns to healthy operation after an issue or outage. The current page contains 5 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Calix and presents it with the normalized service status. The available history contains 1 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “CLOUD INCIDENT | CI-26-39 | MULTI-CUSTOMER IMPACT”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Customer Advisory – Cloud Service Outage Incident Start Time: 9:30 AM ET, July 24, 2026 Current Status: Resolved Latest Update Operations Cloud services have been successfully restored, and all core functionalities are now operating normally. The Health pip…”.
    Component status filtering
    Choose all components or only the Calix products you use. Official alerts then respect that component selection. Uptimus currently tracks 20 Calix components: Calix Service Cloud, Calix Service Cloud, Calix Operations Cloud, Calix Operations Cloud. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Calix

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Calix
    Comparison criteriaUptimusDowndetector
    Community outage reports for CalixIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for CalixIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Calix reports normal operation. 0 reports were recorded for Calix in the last 24 hours. Last official check: Oct 26, 11:13 PM UTC.

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