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Cloud software platform for broadband service providers.
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Is Calix down?
Operational
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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
All systems operational
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 26h 16m | Yes | Major |
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Uptimus monitors Calix through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 20 monitored components, 1 indexed incidents, 11 maintenance windows and 14 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Calix. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Calix or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 1 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “CLOUD INCIDENT | CI-26-39 | MULTI-CUSTOMER IMPACT”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 20 Calix components: Calix Service Cloud, Calix Service Cloud, Calix Operations Cloud, Calix Operations Cloud. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
The scheduled maintenance has been completed.
Started Aug 12, 2026, 01:30 AM UTC · Resolved Aug 12, 2026, 09:30 AM UTC
The Calix Cloud team would like to inform you that the previously scheduled infrastructure maintenance for Operations Cloud in the United States has been postponed and will not be performed during the planned maintenance window. Due to unforeseen circumstances, this maintenance activity has been deferred and will be rescheduled for a future date. As a result, no service impact is expected during the originally announced maintenance window, and all Calix Cloud services are expected to remain fully operational. We sincerely apologize for any inconvenience or disruption this change may cause. We understand that maintenance notifications are important for your planning and operations, and we regret any confusion resulting from this postponement. Our team is actively working to establish a new maintenance window and will provide advance notice once the updated schedule has been confirmed. We value your business and are available to help. We appreciate your patience, understanding, and continued support. If you have any issues or questions concerning this notice, please create a technical support case online in the My Checkpoint portal. Thank you, Cloud Operations Calix Inc.
Started Aug 9, 2026, 06:30 AM UTC · Resolved Aug 9, 2026, 07:15 AM UTC
The scheduled maintenance has been completed.
Started Aug 8, 2026, 06:30 AM UTC · Resolved Aug 8, 2026, 10:30 AM UTC
The scheduled maintenance has been completed.
Started Jul 29, 2026, 07:00 AM UTC · Resolved Jul 29, 2026, 11:00 AM UTC
The scheduled maintenance has been completed.
Started Jul 27, 2026, 07:00 AM UTC · Resolved Jul 27, 2026, 11:00 AM UTC
The scheduled maintenance has been completed.
Started Jul 22, 2026, 03:30 AM UTC · Resolved Jul 22, 2026, 07:30 AM UTC
The scheduled maintenance has been completed.
Started Jul 16, 2026, 03:30 AM UTC · Resolved Jul 16, 2026, 07:30 AM UTC
The scheduled maintenance has been completed.
Started Jul 8, 2026, 02:30 AM UTC · Resolved Jul 8, 2026, 08:30 AM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Calix | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Calix | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Calix reports normal operation. 0 reports were recorded for Calix in the last 24 hours. Last official check: .
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