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Is Safenet Trusted Access Euus down?
Maintenance
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Official status checked
Safenet Trusted Access Euus has active maintenance
Official provider statusOfficial maintenance active
CANCELED - STA Classic Backend Maintenance. — Due to the recent necessity to fail over to the secondary site, we will postpone this change out of an abundance of caution. We will reschedule this change after we have failed back to the primary site. The failback will be announced 24 hours in advance, and the new maintenance window will be communicated 10 days in advance.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 8h 13m | Yes | Unknown | ||
| 1h 39m | Yes | Major | ||
| 48m | Yes | Minor | ||
| 14m | Yes | Major | ||
| 11m | Yes | Minor | ||
| 5m | Yes | Major | ||
| 30m | Yes | Minor | ||
| 11m | Yes | Unknown |
Uptimus monitors Safenet Trusted Access Euus through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 21 monitored components, 66 indexed incidents, 58 maintenance windows and 15 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Safenet Trusted Access Euus. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Safenet Trusted Access Euus or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 66 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Classic - All Services are Down”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 21 Safenet Trusted Access Euus components: Authentication Services, Authentication Services, Authentication Services, Support Ticketing System. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
We want to ensure the utmost reliability and resilience of our STA systems to continue serving you effectively. To achieve this, we will be conducting a Disaster Recovery Test in the STA EU region on 31 October, 2026 between 01:00 UTC-03:00 UTC What does this mean for STA EU region customers? Your Role in Ensuring Continuity: Please ensure the specified IP addresses/source URLs are whitelisted, as outlined in the in this support article and refer to the Quick Help Guide for the EU Service zone. Taking this proactive step will minimize disruptions during the downtime of the STA EU primary zone and facilitate a smooth transition to disaster recovery measures. We kindly ask you to prepare by reviewing and updating your configurations to ensure a smooth transition. Need Assistance? Our support team is here to assist you every step of the way. If you have any questions or concerns regarding this test, please don't hesitate to contact us at: https://supportportal.gemalto.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com
Started Oct 31, 2026, 01:00 AM UTC · Ongoing
Due to the recent necessity to fail over to the secondary site, we will postpone this change out of an abundance of caution. We will reschedule this change after we have failed back to the primary site. The failback will be announced 24 hours in advance, and the new maintenance window will be communicated 10 days in advance.
Started Oct 24, 2026, 03:30 AM UTC · Ongoing
The scheduled maintenance has been completed.
Started Oct 3, 2026, 02:00 AM UTC · Resolved Oct 3, 2026, 04:00 AM UTC
The scheduled maintenance has been completed.
Started Aug 30, 2026, 01:00 AM UTC · Resolved Aug 30, 2026, 03:00 AM UTC
The scheduled maintenance has been completed.
Started Aug 22, 2026, 04:30 AM UTC · Resolved Aug 22, 2026, 06:30 AM UTC
The scheduled maintenance has been completed.
Started Jul 26, 2026, 01:00 AM UTC · Resolved Jul 26, 2026, 03:00 AM UTC
The scheduled maintenance has been completed.
Started Jun 29, 2026, 08:00 PM UTC · Resolved Jun 29, 2026, 11:00 PM UTC
The scheduled maintenance has been completed.
Started Jun 28, 2026, 06:00 AM UTC · Resolved Jun 28, 2026, 08:00 AM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Safenet Trusted Access Euus | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Safenet Trusted Access Euus | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Safenet Trusted Access Euus reports normal operation. 0 reports were recorded for Safenet Trusted Access Euus in the last 24 hours. Last official check: .
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