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Know what is down before your users do.

Safenet Trusted Access Euus logo
Operational

Safenet Trusted Access Euus Status

Cloud protection and licensing solutions for secure access to sensitive data.

Source

auto

Category

Cloud

Adapter

STATUSPAGE IO

Verified

Pending review

Get alertsOfficial status page

Current state

Operational

Checked 38m ago

18

Components

0

Active incidents

1

Maintenance

25%

90d uptime

Classic - Authentication Services Incident

May 6, 4:51 PM

Service health overview

Operational snapshot

Normalized official status-page data for incidents, maintenance, components, and history.

25%

Known uptime

4 known history days

18

Components tracked

0 outage, 0 degraded

50

Incidents indexed

0 active right now

51

Maintenance windows

1 active or scheduled

Top affected components

Components with the most recent status-page events.

Admin Consoles

Operational

1

Admin Consoles

Operational

1

Admin Consoles

Operational

1

Authentication Services

Operational

1

Authentication Services

Operational

1

90-day status history

Daily rollup

Component changes, incidents, and maintenance windows grouped by day.

operational

degraded

outage

maintenance

unknown

1

operational days

0

degraded days

2

outage days

1

maintenance days

86

unknown days

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

Classic - Authentication Services Incident
Postmortem

[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=d188fcd4dbc704949cea983cca961996&sysparm_article=KB0021004)

May 6, 4:51 PMResolved May 6, 5:45 PMMinorEnd User ServicesAdmin Consoles
Classic STA Push OTP - Creation
Resolved

The Problem with the “Push OTP” has been resolved and, where necessary, corrective action was taken for the customers affected. The Thales Incident Response Team is closely monitoring the service stability. This incident is now closed.

Apr 15, 3:24 PMResolved Apr 15, 6:38 PMMinorPush Delivery
US - Admin Console Incident
Resolved

The issue with access to the Admin Consoles has been resolved and, where necessary, corrective action was taken for the customers affected. The Thales Incident Response Team is closely monitoring the service stability. This incident is now closed.

Mar 24, 11:21 PMResolved Mar 24, 11:49 PMMinorAdmin Consoles
Classic - Admin Console Incident - Resolved
Postmortem

[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=d188fcd4dbc704949cea983cca961996&sysparm_article=KB0021004)

Mar 2, 8:58 PMResolved Mar 2, 8:58 PMMinorAdmin Consoles
Incident - Console Access, API and SAML Authentication
Postmortem

[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=f25838d4dbc704949cea983cca9619cb&sysparm_article=KB0021002)

Jan 22, 11:00 PMResolved Jan 22, 11:07 PMCriticalEnd User Services
Classic - Radius Service Degradation
Postmortem

[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=d188fcd4dbc704949cea983cca961996&sysparm_article=KB0021004)

Nov 26, 3:43 AMResolved Nov 26, 4:10 AMMinorAuthentication Services
EU - Admin Console Incident
Postmortem

[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=f25838d4dbc704949cea983cca9619cb&sysparm_article=KB0021003)

Oct 11, 5:42 PMResolved Oct 11, 6:18 PMMajorAdmin Consoles
EU - Enrollment Service Incident
Resolved

This incident has been resolved.

Sep 18, 2:39 PMResolved Sep 18, 8:17 PMMinorEnd User Services
US - Admin Console and Authentication Services Incident
Postmortem

[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=f25838d4dbc704949cea983cca9619cb&sysparm_article=KB0021002)

Sep 17, 1:40 AMResolved Sep 17, 2:12 AMMajorAuthentication ServicesAdmin Consoles
EU Authentication & Console - Degradation
Postmortem

[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=60783cd4dbc704949cea983cca9619b4&sysparm_article=KB0021003)

Aug 24, 4:49 AMResolved Aug 24, 4:52 AMMinorAuthentication ServicesAdmin Consoles

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

Annual Disaster Recovery Test Scheduled for STA US Region
Scheduled

We want to ensure the utmost reliability and resilience of our STA systems to continue serving you effectively. To achieve this, we will be conducting a Disaster Recovery Test in the STA US region only on June 28th with a window of 06:00-08:00 UTC. What does this mean for STA US region customers? Your Role in Ensuring Continuity: Please ensure the specified IP addresses/source URLs are whitelisted, as outlined in the in this support article and refer to the Quick Help Guide for the US Service zone. Taking this proactive step will minimize disruptions during the downtime of the STA US primary zone and facilitate a smooth transition to disaster recovery measures. We kindly ask you to prepare by reviewing and updating your configurations to ensure a smooth transition. Need Assistance? Our support team is here to assist you every step of the way. If you have any questions or concerns regarding this test, please don't hesitate to contact us at https://supportportal.gemalto.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com

Jun 28, 6:00 AMActive or monitoringMaintenancePush DeliveryEnd User Services
STA US - Backend Infrastructure Maintenance
Postmortem

This change was rolled back mid-flight due to anomalies detected during testing and field reports of unexpected behaviour.

Apr 11, 2:00 PMResolved Apr 11, 4:00 PMMaintenancePush DeliveryEnd User Services
STA US - Backend Infrastructure Maintenance
Completed

The scheduled maintenance has been completed.

Mar 21, 2:00 PMResolved Mar 21, 4:00 PMMaintenancePush DeliveryEnd User Services
STA EU - Backend Infrastructure Maintenance
Completed

The scheduled maintenance has been completed.

Feb 21, 3:00 PMResolved Feb 22, 3:00 PMMaintenanceEnd User ServicesPush Delivery
{CANCELLED} - STA US - Backend Infrastructure Maintenance
Completed

During pre-maintenance validation, we identified some risk in the upcoming change and as such we have decided to refactor the change and will reschedule at a later date.

Jan 31, 2:00 PMResolved Jan 31, 1:48 AMMaintenancePush DeliveryEnd User Services
Annual Disaster Recovery Test Scheduled for STA Classic Region
Completed

The scheduled maintenance has been completed.

Dec 6, 2:00 PMResolved Dec 6, 6:00 PMMaintenanceManagementEnd User Services
STA US - Backend Infrastructure Maintenance
Completed

The scheduled maintenance has been completed.

Aug 13, 10:00 PMResolved Aug 14, 10:00 PMMaintenancePush DeliveryEnd User Services
STA EU Region - Disaster Recovery Test
Completed

The scheduled maintenance has been completed.

Jun 21, 2:00 PMResolved Jun 21, 4:00 PMMaintenanceEnd User ServicesPush Delivery
STA Classic Failback to Primary Site
Completed

The scheduled maintenance has been completed.

Jun 4, 6:00 PMResolved Jun 4, 8:00 PMMaintenanceManagementEnd User Services
Classic - Network Security Upgrade Activity
Completed

The scheduled maintenance has been completed.

Apr 2, 2:00 AMResolved Apr 2, 4:00 AMMaintenanceManagementEnd User Services

About the Safenet Trusted Access Euus status page integration

Uptimus tracks the official Safenet Trusted Access Euus status page, normalizes upstream events, and separates incidents from scheduled maintenance.

Official source

https://status.safenetid.com

Adapter

STATUSPAGE IO

Alert streams

Incidents, component changes, and maintenance windows.

Public SEO page

Indexable status history for users searching outage information.

Outage map preview

Regional reports can be layered on top of official provider status when user signals are available.

Safenet Trusted Access Euus components

Tracked components

Showing 1 to 18 of 18 tracked components.

ComponentStatusTypeLast changed

Classic Service Zone

Operational

Group

Not recorded

EU Service Zone

Operational

Group

Not recorded

US Service Zone

Operational

Group

Not recorded

Authentication Services

RADIUS Service including VPN, SAML & OIDC Service, Auth Nodes, Policy and Risk Engine

Operational

Component

Not recorded

Authentication Services

RADIUS Service including VPN, SAML and OIDC Service, Auth Nodes, Policy and Risk Engine

Operational

Component

Not recorded

Authentication Services

RADIUS Service including VPN, SAML & OIDC Service, Auth Nodes, Policy and Risk Engine

Operational

Component

Not recorded

Admin Consoles

Token Management Console, Access Management Console

Operational

Component

Not recorded

Admin Consoles

Token Management Console, Access Management Console

Operational

Component

Not recorded

Admin Consoles

Token Management Console, Access Management Console

Operational

Component

Not recorded

End User Services

Self-Service, Self-Enrollment, User Portal

Operational

Component

Not recorded

End User Services

Self-Service, Self-Enrollment, User Portal

Operational

Component

Not recorded

End User Services

Self-Service, Self-Enrollment, User Portal

Operational

Component

Not recorded

Push Delivery

Push OTP Service

Operational

Component

Not recorded

Push Delivery

Push OTP Service

Operational

Component

Not recorded

Push Delivery

Push OTP Service

Operational

Component

Not recorded

Management

SOAP Management API (BSIDCA), REST Management API, Reporting Service, Sync Services

Operational

Component

Not recorded

Management

SOAP Management API (BSIDCA), REST Management API, Reporting Service, Sync Services

Operational

Component

Not recorded

Management

SOAP Management API (BSIDCA), REST Management API, Reporting Service, Sync Services

Operational

Component

Not recorded

Get notified when Safenet Trusted Access Euus changes status

Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.

Start monitoringView plans

Show Safenet Trusted Access Euus on your own status page

Official provider components

Incident and maintenance separation

Workspace alerts and webhooks

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Frequently asked questions

Is Safenet Trusted Access Euus down right now?

Safenet Trusted Access Euus is currently marked as Operational in Uptimus based on the latest official status page check.

How often does Uptimus check Safenet Trusted Access Euus?

Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.

Are maintenance windows counted as incidents?

No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.

Can I get alerts for Safenet Trusted Access Euus?

Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.