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Atlassian partner for support, acceleration, and growth.
Source
auto
Category
Development
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
11
Components
0
Active incidents
0
Maintenance
100%
90d uptime
Errors when accessing Connections and in lightning components in Salesforce
Oct 17, 3:07 PM
Normalized official status-page data for incidents, maintenance, components, and history.
100%
Known uptime
1 known history days
11
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
34
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Atlassian Apps
Operational
Documentation
Operational
Portal
Operational
Service Desk Email Requests
Operational
Service Desk Internal
Operational
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
0
outage days
0
maintenance days
89
unknown days
Latest outages and degradations detected from the official status page.
Our team have investigated and identified possible reasons. Access to the Connector for Salesforce and Jira has been restored. If the issue continue to happen, please contact our support team immediately. Thank you and we apologize for the inconvenience this might be caused.
This incident has been resolved.
The team has been monitoring the situation and can confirm now that the issue has been resolved. Apologies for any inconvenience this may have caused.
The fix was released and we can confirm the issue has been rectified.
This incident has been resolved. The documentation website is now operational.
This incident has been resolved.
The issue has been resolved. Our Docs site(docs.servicerocket.com) is now operating normally.
This incident has been resolved by Atlassian: - https://confluence.status.atlassian.com/incidents/djgy8z9097bw
A fix was implemented for this incident and is now resolved.
Issue has been resolved. Our Connector for Salesforce & Jira is now operating normally.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The migration has been completed now. The application is now running on the Appfire infrastructure.
The Publisher for Confluence Cloud to Salesforce infrastructure is successfully transferred from ServiceRocket to Appfire. The Publisher for Confluence Cloud to Salesforce is available now. We appreciate your help and look forward to working with you. If you require assistance during the process, you can reach out for support through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8.
The Connector for Salesforce and Confluence Cloud infrastructure is successfully transferred from ServiceRocket to Appfire. The connector for Salesforce and Confluence Cloud is available now, Admins are requested to add Appfire’s domain URL to the Salesforce remote site settings. For more details please refer to the following documentation: - https://apps-docs.servicerocket.com/salesforce-confluence-cloud/appfiretransition We appreciate your help and look forward to working with you. If you require assistance during the process, you can reach out for support through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The Connector for Salesforce and Jira Cloud infrastructure is successfully transferred from ServiceRocket to Appfire. The connector for Salesforce and Jira is available now, Admins are requested to add Appfire’s domain URL to the Salesforce remote site settings. For more details please refer to the following documentation: - https://servicerocket-apps.atlassian.net/wiki/spaces/CSFJIRA/pages/1050738693/Transitioning+of+Connector+for+Salesforce+- Jira+to+Appfire+infrastructure https://apps.appf.re/sfjc/doc/transfer We appreciate your help and look forward to working with you. If you require assistance during the process, you can reach out for support through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Servicerocket status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.servicerocket.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Showing 1 to 11 of 11 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Atlassian Apps | Operational | Group | Not recorded |
ServiceRocket Support https://servicerocket-apps.atlassian.net/servicedesk | Operational | Group | Not recorded |
ServiceRocket Sites | Operational | Group | Not recorded |
ServiceRocket Marketplace | Operational | Group | Not recorded |
Documentation Documentation site at https://apps-docs.servicerocket.com/ | Operational | Component | Not recorded |
Portal | Operational | Component | Not recorded |
Service Desk Portal Problems related to the service desk portals where end-users make requests or raise issues | Operational | Component | Not recorded |
Surveys for JSM Frontend applications and API servers https://marketplace.atlassian.com/apps/1226239/surveys-for-jsm | Operational | Component | Not recorded |
Service Desk Email Requests Problems related to end-user's ability to raise requests via email | Operational | Component | Not recorded |
Website | Operational | Component | Not recorded |
Service Desk Internal Problems with queues, issues, reports, searching, and anything else hindering an agent's ability to complete their work | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Related status pages based on category, adapter type, and operational history.
Servicerocket is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
