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    Last checked Oct 27, 12:32 AM UTC

    Sharpencx status

    AI-powered cloud contact center software for seamless customer interactions.

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    Is Sharpencx down?

    Operational

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      All systems operational

      Official provider status
      Oct 27, 12:32 AM UTC

    Sharpencx outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

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    Monitor Sharpencx with Uptimus and get alerts when its status changes.

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    Sharpencx outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Sharpencx outage map

    Loading report locations…

    Sharpencx status history

    Official status observations, not measured service uptime.

    Sharpencx components

    Component nameStatus
    Sharpencx Points of Presence — Oregon statusUp
    Sharpencx SharpenCare Service Desk — Service Desk Portal statusUp
    Sharpencx Points of Delivery — Virginia statusUp
    Sharpencx Isolation Zone 1 — app.iz1.sharpen.cx statusUp
    Sharpencx Isolation Zone 0 — app.sharpencx.com statusUp
    Sharpencx Isolation Zone 0 — API statusUp
    Sharpencx Isolation Zone 1 — API statusUp
    Sharpencx SharpenCare Service Desk — Email Requests statusUp
    Sharpencx Points of Presence — Ireland statusUp
    Sharpencx Isolation Zone 0 — CX statusUp

    Sharpencx incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved1h 42mAug 3, 20266:09 PM UTCYesUnknown
    Official status·Resolved40mJul 22, 202610:30 PM UTCYesMajor
    Official status·Resolved2h 28mJul 10, 20266:21 PM UTCYesMinor
    Official status·Resolved28h 32mJun 2, 202611:20 AM UTCYesMajor
    Official status·Resolved46mMay 7, 20265:16 PM UTCYesCritical
    Official status·Resolved6h 25mFeb 20, 20262:48 PM UTCYesMajor
    Official status·Resolved18h 14mFeb 19, 20265:50 PM UTCYesMinor
    Official status·Resolved43mDec 30, 20259:09 PM UTCYesMajor

    About Sharpencx monitoring on Uptimus

    Uptimus monitors Sharpencx through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 44 monitored components, 53 indexed incidents, 50 maintenance windows and 1 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Sharpencx. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Sharpencx

    Get notified when Sharpencx or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 53 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “IZ1 SharpenQ Incident”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 44 Sharpencx components: Oregon, Service Desk Portal, Virginia, app.iz1.sharpen.cx. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Community Discussion

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    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      System Enhancements Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 27, 2025, 08:00 AM UTC · Resolved Jun 27, 2025, 10:00 AM UTC

    2. ✓

      System Enhancements Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 13, 2025, 01:00 AM UTC · Resolved Jun 13, 2025, 05:00 AM UTC

    3. ✓

      System Enhancements Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 12, 2025, 01:00 AM UTC · Resolved Jun 12, 2025, 05:00 AM UTC

    4. ✓

      System Enhancements Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 11, 2025, 01:00 AM UTC · Resolved Jun 11, 2025, 03:00 AM UTC

    5. ✓

      IZ1 Inbound SBC Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 15, 2025, 04:00 AM UTC · Resolved Feb 15, 2025, 04:40 AM UTC

    6. ✓

      Inbound SBC Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jan 31, 2025, 04:00 AM UTC · Resolved Jan 31, 2025, 04:15 AM UTC

    7. ✓

      AI Services Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Nov 8, 2024, 12:00 PM UTC · Resolved Nov 8, 2024, 02:00 PM UTC

    8. ✓

      AI Infrastructure Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 10, 2024, 12:00 AM UTC · Resolved Oct 10, 2024, 04:00 AM UTC

    Receive alerts when Sharpencx publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 50 maintenance windows from the available Sharpencx history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Sharpencx or an affected component returns to healthy operation after an issue or outage. The current page contains 1 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Sharpencx and presents it with the normalized service status. The available history contains 53 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “IZ1 SharpenQ Incident”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.
    Component status filtering
    Choose all components or only the Sharpencx products you use. Official alerts then respect that component selection. Uptimus currently tracks 44 Sharpencx components: Oregon, Service Desk Portal, Virginia, app.iz1.sharpen.cx. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Sharpencx

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Sharpencx
    Comparison criteriaUptimusDowndetector
    Community outage reports for SharpencxIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for SharpencxIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Sharpencx reports normal operation. 0 reports were recorded for Sharpencx in the last 24 hours. Last official check: Oct 27, 12:32 AM UTC.

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