Yes — Lightspeed is reporting an outage.

Where does Uptimus get the official Lightspeed status?

Uptimus reads the official Lightspeed status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Lightspeed Status Page: https://status.lightspeedhq.com Lightspeed Home Page: https://lightspeedhq.com

Lightspeed says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Lightspeed support if the problem continues.

How can I check whether Lightspeed is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Lightspeed outages?

Add Lightspeed to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Lightspeed exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Lightspeed Status, Incidents and Uptime

Lightspeed service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

View chart data

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Official status checked
Lightspeed is experiencing an outage
Official provider status
Sep 8, 2:12 AM UTC
Official maintenance completed
Lightspeed Insights (O-Series) - Updates & New Improvements 6.3.0 — The scheduled maintenance has been completed.
Official provider status
Sep 8, 1:00 AM UTC
Official incident resolved
K-Series Cloud payment processing issue affecting some merchants — Some K-Series Cloud merchants may have experienced intermittent issues when processing payments. A configuration update was applied to mitigate the issue, payment processing returned to normal, and the service is being monitored.
Official provider status
Sep 7, 9:01 AM UTC
Official incident active
Lightspeed Restaurant (O-Series): Some older network printers not printing on iOS POS 3.16.0 — We are continuing to investigate this issue.
Official provider status
Aug 19, 3:32 AM UTC
Official incident active
Lightspeed eCom (E-Series): Some storefronts have degraded performance — One of our servers is having problems since August 7, 06:51 UTC. This causes some of the storefronts to open slowly. We are working on restoring the service. All your data and store settings will be intact. We are sorry for this downtime. Next update in 30 minutes.
Official provider status
Aug 7, 7:18 PM UTC

Lightspeed outage reports

0 outage reports in the last 24 hours.

30 reports loaded

Archive · older than 24 hours

Unknown location

1 report

Other issue

Jul 18, 3:27 AMabout 51 days ago

Vancouver, Canada

9 reports

Major outage

Jul 17, 4:07 AMabout 52 days ago

View 9 reports

Report 1 · Jul 17, 4:07:24 AM
Major outage
Report 2 · Jul 17, 4:07:24 AM
Major outage
Report 3 · Jul 17, 4:07:24 AM
Major outage
Report 4 · Jul 17, 4:07:24 AM
Major outage
Report 5 · Jul 17, 4:07:24 AM
Major outage
Report 6 · Jul 17, 4:07:24 AM
Major outage
Report 7 · Jul 17, 4:07:24 AM
Major outage
Report 8 · Jul 17, 4:07:24 AM
Major outage
Report 9 · Jul 17, 4:07:24 AM
Major outage

Canada

11 reports

Major outage

Jul 17, 4:07 AMabout 52 days ago

View 11 reports

Report 1 · Jul 17, 4:07:24 AM
Major outage
Report 2 · Jul 17, 4:07:24 AM
Major outage
Report 3 · Jul 17, 4:07:24 AM
Major outage
Report 4 · Jul 17, 4:07:24 AM
Major outage
Report 5 · Jul 17, 4:07:24 AM
Major outage
Report 6 · Jul 17, 4:07:24 AM
Major outage
Report 7 · Jul 17, 4:07:24 AM
Major outage
Report 8 · Jul 17, 4:07:24 AM
Major outage
Report 9 · Jul 17, 4:07:24 AM
Major outage
Report 10 · Jul 17, 4:07:24 AM
Major outage
Report 11 · Jul 17, 4:07:24 AM
Major outage

Burnaby, Canada

5 reports

Major outage

Jul 17, 4:07 AMabout 52 days ago

View 5 reports

Report 1 · Jul 17, 4:07:24 AM
Major outage
Report 2 · Jul 17, 4:07:24 AM
Major outage
Report 3 · Jul 17, 4:07:24 AM
Major outage
Report 4 · Jul 17, 4:07:24 AM
Major outage
Report 5 · Jul 17, 4:07:24 AM
Major outage

Vancouver, Canada

2 reports

Major outage

Jul 16, 5:20 AMabout 53 days ago

View 2 reports

Report 1 · Jul 16, 5:20:31 AM
Major outage
Report 2 · Jul 16, 5:20:31 AM
Major outage

Burnaby, Canada

1 report

Major outage

Jul 16, 5:20 AMabout 53 days ago

Canada

1 report

Major outage

Jul 16, 5:20 AMabout 53 days ago

Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.

Lightspeed status history

Official status observations, not measured service uptime.

Last 60 daysDaily history

Loading history…

Operational
Issues
Outage
Maintenance
No data

Lightspeed components

Component name	Status
Lightspeed Retail (X-Series) — Authentication status	Up
Lightspeed Retail (S-Series) — BackOffice status	Up
Lightspeed Loyalty — Dashboard status	Up
Lightspeed Genesys IT Operations — Genesys API's status	Up
Lightspeed eCom (C-Series) — Lightspeed eCom (Europe) status	Up
Lightspeed Restaurant (L-Series) — Manager status	Up
Lightspeed Restaurant (K-Series) — POS status	Up

Lightspeed incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	0m	Sep 5, 20262:00 PM UTC	Yes	Unknown
Official statusResolved	8h 31m	Sep 3, 20263:22 PM UTC	Yes	Minor
Official statusResolved	15m	Sep 1, 20261:26 AM UTC	Yes	Major
Official statusResolved	6h 31m	Aug 27, 20264:06 AM UTC	Yes	Critical
Official statusUnresolved	480h 56mOngoing	Aug 19, 20261:20 AM UTC	Yes	Minor
Official statusResolved	41h 19m	Aug 15, 20265:48 AM UTC	Yes	Minor
Official statusUnresolved	750h 58mOngoing	Aug 7, 20267:18 PM UTC	Yes	Major
Official statusResolved	102h 44m	Aug 7, 20261:59 PM UTC	Yes	Minor

Community Discussion

Share your thoughts about Lightspeed

@JS2⚡Guest

Second day in a row . Would be nice if we were notified of...anything

3 months ago

About Lightspeed monitoring on Uptimus

Uptimus monitors Lightspeed through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 100 monitored components, 86 indexed incidents, 78 maintenance windows and 46 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Lightspeed. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Lightspeed

Get notified when Lightspeed or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 86 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “K-Series Cloud payment processing issue affecting some merchants”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 100 Lightspeed components: Authentication, BackOffice, Dashboard, Genesys API's. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Comparison criteria	Uptimus	Downdetector
Community outage reports for Lightspeed	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Lightspeed	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

Lightspeed status

Having issues with Lightspeed?

Lightspeed service health graph

Lightspeed activity

Latest activity

Lightspeed outage reports

Lightspeed status history

Lightspeed components

Lightspeed incident history

Community Discussion

About Lightspeed monitoring on Uptimus

How Uptimus monitors Lightspeed

Lightspeed outage map

Lightspeed outage map

Scheduled maintenance

Lightspeed Produce (O-Series) - Updates & New Improvements 3.4.0

Lightspeed Insights (O-Series) - Updates & New Improvements 6.3.0

Lightspeed Restaurant (O-Series): Kiosk - Scheduled Maintenance

Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.16.0

Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.15.0

Lightspeed Restaurant (O-Series): Scheduled Maintenance - Support Phone Services Temporary Offline

Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.14.1

Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.14.0

Fair questions, straight answers.

Uptimus vs Downdetector for Lightspeed

How would you rate Lightspeed over the last month?