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    Last checked Oct 26, 11:03 PM UTC

    Lightspeed status

    Point of sale and commerce platform for retail, restaurant, and golf.

    Experiencing an issue?

    Lightspeed logo

    Is Lightspeed down?

    Degraded performance

    The official status page for Lightspeed reports normal operation. 0 reports were recorded for Lightspeed in the last 24 hours. Last official check: Oct 26, 11:03 PM UTC.

    Having issues with Lightspeed?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours

    1. Official status checked

      Lightspeed is experiencing issues

      Official provider status
      Oct 26, 11:03 PM UTC

    2. Official incident resolved

      Delayed Hospitality payout reporting — The payment reports have synced, and details are now available.

      Official provider status
      Oct 26, 1:33 PM UTC

    Lightspeed outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    30 reports loaded

    Reports older than 24 hours

    Unknown location

    1 report

    Other issue

    Jul 18, 3:27 AM · about 100 days ago

    +6

    Vancouver, Canada

    9 reports

    Major outage

    Jul 17, 4:07 AM · about 101 days ago

    View 9 reports
    1. Report 1 · Jul 17, 4:07:24 AM

      Major outage

    2. Report 2 · Jul 17, 4:07:24 AM

      Major outage

    3. Report 3 · Jul 17, 4:07:24 AM

      Major outage

    4. Report 4 · Jul 17, 4:07:24 AM

      Major outage

    5. Report 5 · Jul 17, 4:07:24 AM

      Major outage

    6. Report 6 · Jul 17, 4:07:24 AM

      Major outage

    7. Report 7 · Jul 17, 4:07:24 AM

      Major outage

    8. Report 8 · Jul 17, 4:07:24 AM

      Major outage

    9. Report 9 · Jul 17, 4:07:24 AM

      Major outage

    +8

    Canada

    11 reports

    Major outage

    Jul 17, 4:07 AM · about 101 days ago

    View 11 reports
    1. Report 1 · Jul 17, 4:07:24 AM

      Major outage

    2. Report 2 · Jul 17, 4:07:24 AM

      Major outage

    3. Report 3 · Jul 17, 4:07:24 AM

      Major outage

    4. Report 4 · Jul 17, 4:07:24 AM

      Major outage

    5. Report 5 · Jul 17, 4:07:24 AM

      Major outage

    6. Report 6 · Jul 17, 4:07:24 AM

      Major outage

    7. Report 7 · Jul 17, 4:07:24 AM

      Major outage

    8. Report 8 · Jul 17, 4:07:24 AM

      Major outage

    9. Report 9 · Jul 17, 4:07:24 AM

      Major outage

    10. Report 10 · Jul 17, 4:07:24 AM

      Major outage

    11. Report 11 · Jul 17, 4:07:24 AM

      Major outage

    +2

    Burnaby, Canada

    5 reports

    Major outage

    Jul 17, 4:07 AM · about 101 days ago

    View 5 reports
    1. Report 1 · Jul 17, 4:07:24 AM

      Major outage

    2. Report 2 · Jul 17, 4:07:24 AM

      Major outage

    3. Report 3 · Jul 17, 4:07:24 AM

      Major outage

    4. Report 4 · Jul 17, 4:07:24 AM

      Major outage

    5. Report 5 · Jul 17, 4:07:24 AM

      Major outage

    Vancouver, Canada

    2 reports

    Major outage

    Jul 16, 5:20 AM · about 102 days ago

    View 2 reports
    1. Report 1 · Jul 16, 5:20:31 AM

      Major outage

    2. Report 2 · Jul 16, 5:20:31 AM

      Major outage

    Burnaby, Canada

    1 report

    Major outage

    Jul 16, 5:20 AM · about 102 days ago

    Canada

    1 report

    Major outage

    Jul 16, 5:20 AM · about 102 days ago

    Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.

    Lightspeed status history

    Official status observations, not measured service uptime.

    Lightspeed components

    Component nameStatus
    Lightspeed Retail (X-Series) — Authentication statusUp
    Lightspeed Retail (S-Series) — BackOffice statusUp
    Lightspeed Loyalty — Dashboard statusUp
    Lightspeed Genesys IT Operations — Genesys API's statusUp
    Lightspeed eCom (C-Series) — Lightspeed eCom (Europe) statusUp
    Lightspeed Restaurant (L-Series) — Manager statusUp
    Lightspeed Restaurant (K-Series) — POS statusUp

    Lightspeed incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved5h 6mOct 26, 20268:26 AM UTCYesMinor
    Official status·Resolved5h 3mOct 23, 20264:14 PM UTCYesUnknown
    Official status·Resolved2h 12mOct 23, 20266:13 AM UTCYesMinor
    Official status·Resolved45h 18mOct 21, 20264:15 PM UTCYesMinor
    Official status·Resolved0mOct 20, 20266:30 AM UTCYesUnknown
    Official status·Resolved5h 26mOct 17, 20262:24 AM UTCYesMinor
    Official status·Resolved30mOct 16, 20264:34 PM UTCYesMajor
    Official status·Resolved87h 28mOct 16, 20263:44 PM UTCYesMinor

    About Lightspeed monitoring on Uptimus

    Uptimus monitors Lightspeed through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 100 monitored components, 108 indexed incidents, 83 maintenance windows and 38 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Lightspeed. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Lightspeed

    Get notified when Lightspeed or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 108 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Delayed Hospitality payout reporting”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 100 Lightspeed components: Authentication, BackOffice, Dashboard, Genesys API's. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Get notified about Lightspeed outages

    Monitor Lightspeed with Uptimus and get alerts when its status changes.

    Start monitoring for free

    Lightspeed outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Lightspeed outage map

    Loading report locations…

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.18.5

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 22, 2026, 03:35 AM UTC · Resolved Oct 22, 2026, 04:05 AM UTC

    2. ✓

      Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.18.3

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 14, 2026, 04:00 PM UTC · Resolved Oct 14, 2026, 05:00 PM UTC

    3. ✓

      Lightspeed Restaurant (O-Series): Scheduled Maintenance - Reporting and Insights

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 12, 2026, 11:30 AM UTC · Resolved Oct 12, 2026, 12:30 PM UTC

    4. ✓

      Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.18.0

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 30, 2026, 05:00 AM UTC · Resolved Sep 30, 2026, 06:00 AM UTC

    5. ✓

      Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.17.0

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 14, 2026, 05:00 AM UTC · Resolved Sep 14, 2026, 06:00 AM UTC

    6. ✓

      Lightspeed Produce (O-Series) - Updates & New Improvements 3.4.0

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 8, 2026, 11:30 AM UTC · Resolved Sep 8, 2026, 12:30 PM UTC

    7. ✓

      Lightspeed Insights (O-Series) - Updates & New Improvements 6.3.0

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 8, 2026, 12:00 AM UTC · Resolved Sep 8, 2026, 01:00 AM UTC

    8. ✓

      Lightspeed Restaurant (O-Series): Kiosk - Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 2, 2026, 11:00 AM UTC · Resolved Sep 2, 2026, 11:30 AM UTC

    Receive alerts when Lightspeed publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 83 maintenance windows from the available Lightspeed history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Lightspeed or an affected component returns to healthy operation after an issue or outage. The current page contains 38 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Lightspeed and presents it with the normalized service status. The available history contains 108 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Delayed Hospitality payout reporting”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “The payment reports have synced, and details are now available.”.
    Component status filtering
    Choose all components or only the Lightspeed products you use. Official alerts then respect that component selection. Uptimus currently tracks 100 Lightspeed components: Authentication, BackOffice, Dashboard, Genesys API's. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

    Be the first to know when Lightspeed goes down

    Start monitoring
    Similar services
    Comparison

    Uptimus vs Downdetector for Lightspeed

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Lightspeed
    Comparison criteriaUptimusDowndetector
    Community outage reports for LightspeedIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for LightspeedIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    Community Discussion

    Share your thoughts about Lightspeed

    A
    @JS2⚡·Guest
    Second day in a row . Would be nice if we were notified of...anything
    5 months ago

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