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    Last checked Oct 26, 11:14 PM UTC

    Smartsheet status

    Enterprise work management platform for faster innovation and productivity.

    Experiencing an issue?

    Smartsheet logo

    Is Smartsheet down?

    Major outage

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    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Smartsheet is experiencing an outage

      Official provider status
      Oct 26, 11:14 PM UTC
    2. Official incident active

      Login Unavailable for Smartsheet — We are currently investigating reports of login failing for all users, showing an error "We're having trouble reaching Smartsheet right now." Our team is actively working to resolve the issue and will provide frequent updates until we reach a monitoring status.

      Official provider status
      Sep 11, 8:18 PM UTC

    Smartsheet outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Smartsheet outages

    Monitor Smartsheet with Uptimus and get alerts when its status changes.

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    Smartsheet outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Smartsheet outage map

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    Smartsheet status history

    Official status observations, not measured service uptime.

    Smartsheet components

    Component nameStatus
    Smartsheet Administration and Audit — Admin Center statusUp
    Smartsheet Documents — Attachments statusUp
    Smartsheet Advance Capabilities — Calendar statusUp
    Smartsheet Connectors — Data Shuttle statusUp
    Smartsheet Apps — Desktop App statusUp
    Smartsheet Notifications — Email Notifications statusUp
    Smartsheet Workflows — In App Workflows statusUp

    Smartsheet incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved5h 23mOct 1, 20265:03 PM UTCYesMinor
    Official status·Resolved5h 22mSep 21, 202610:21 PM UTCYesMajor
    Official status·Resolved10h 26mSep 16, 202610:36 AM UTCYesMajor
    Official status·Resolved3h 9mSep 11, 20268:20 PM UTCYesMajor
    Official status·Unresolved1082h 57mOngoingSep 11, 20268:18 PM UTCYesCritical
    Official status·Resolved2h 20mAug 27, 20261:33 PM UTCYesCritical
    Official status·Resolved4h 55mAug 26, 20261:28 PM UTCYesCritical
    Official status·Resolved3h 38mAug 25, 20268:45 PM UTCYesMinor

    About Smartsheet monitoring on Uptimus

    Uptimus monitors Smartsheet through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 81 monitored components, 63 indexed incidents, 50 maintenance windows and 9 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Smartsheet. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Smartsheet

    Get notified when Smartsheet or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 63 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Both automated and manual approval workflows are currently failing to execute”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 81 Smartsheet components: Admin Center, Attachments, Calendar, Data Shuttle. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Control Center Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 28, 2026, 03:00 AM UTC · Resolved Feb 28, 2026, 05:00 AM UTC

    2. ✓

      Brandfolder Maintenance

      Resolved

      As part of Smartsheet’s commitment to providing the highest quality product, Brandfolder occasionally does maintenance to support new features and improvements. On February 14th from 8:00PM PT / 4:00AM UTC to 11:00pm PT / 7:00am UTC, the Brandfolder platform underwent maintenance and was offline from 8:02pm PT to 8:17pm PT. After completing the changes, we verified that all components were operational, and the Brandfolder platform was stable. We will continue to make improvements to ensure the continued stability of our platforms.

      Started Feb 15, 2025, 05:00 AM UTC · Resolved Feb 15, 2025, 05:12 AM UTC

    3. ✓

      Brandfolder Scheduled Maintenance 1

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 10, 2024, 05:00 AM UTC · Resolved Aug 10, 2024, 06:00 AM UTC

    4. ✓

      Brandfolder Scheduled Maintenance 2

      Resolved

      As part of Smartsheet’s commitment to providing the highest quality product, Brandfolder occasionally does maintenance in order to support new features and improvements. The recent work to implement these improvements has been completed, and the Brandfolder platform is fully operational.

      Started Mar 23, 2024, 02:00 PM UTC · Resolved Mar 23, 2024, 04:30 PM UTC

    5. ✓

      Brandfolder Scheduled Maintenance 1

      Resolved

      As part of Smartsheet’s commitment to providing the highest quality product, Brandfolder occasionally does maintenance in order to support new features and improvements. The recent work to implement these improvements has been completed, and the Brandfolder platform is fully operational.

      Started Mar 23, 2024, 05:00 AM UTC · Resolved Mar 23, 2024, 09:00 AM UTC

    6. ✓

      Brandfolder Scheduled Maintenance 1

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 7, 2024, 01:00 PM UTC · Resolved Mar 7, 2024, 04:00 PM UTC

    7. ✓

      Resource Views by Smartsheet Maintenance

      Resolved

      The recent schedule maintenance for Legacy Resource Management has been completed, and the service is now available again.

      Started Feb 16, 2023, 02:00 AM UTC · Resolved Feb 16, 2023, 03:30 AM UTC

    8. ✓

      Reports Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jan 18, 2023, 11:50 PM UTC · Resolved Jan 19, 2023, 04:01 AM UTC

    Receive alerts when Smartsheet publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 50 maintenance windows from the available Smartsheet history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Smartsheet or an affected component returns to healthy operation after an issue or outage. The current page contains 9 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Smartsheet and presents it with the normalized service status. The available history contains 63 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Both automated and manual approval workflows are currently failing to execute”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “On October 1, 2026, a deployment issue caused automated and manual approval workflows to fail across our US, EU, and AU regions for approximately 4.5 hours \(our Government cloud region was unaffected throughout\). Our team restored normal workflow executio…”.
    Component status filtering
    Choose all components or only the Smartsheet products you use. Official alerts then respect that component selection. Uptimus currently tracks 81 Smartsheet components: Admin Center, Attachments, Calendar, Data Shuttle. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Comparison

    Uptimus vs Downdetector for Smartsheet

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Smartsheet
    Comparison criteriaUptimusDowndetector
    Community outage reports for SmartsheetIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for SmartsheetIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Smartsheet reports normal operation. An unresolved official incident is listed: “Login Unavailable for Smartsheet”. 0 reports were recorded for Smartsheet in the last 24 hours. Last official check: Oct 26, 11:14 PM UTC.

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