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Smartsheet is experiencing an outage
Official provider statusOfficial incident active
Login Unavailable for Smartsheet — We are currently investigating reports of login failing for all users, showing an error "We're having trouble reaching Smartsheet right now." Our team is actively working to resolve the issue and will provide frequent updates until we reach a monitoring status.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 5h 23m | Yes | Minor | ||
| 5h 22m | Yes | Major | ||
| 10h 26m | Yes | Major | ||
| 3h 9m | Yes | Major | ||
| 1082h 57mOngoing | Yes | Critical | ||
| 2h 20m | Yes | Critical | ||
| 4h 55m | Yes | Critical | ||
| 3h 38m | Yes | Minor |
Uptimus monitors Smartsheet through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 81 monitored components, 63 indexed incidents, 50 maintenance windows and 9 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Smartsheet. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Smartsheet or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 63 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Both automated and manual approval workflows are currently failing to execute”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 81 Smartsheet components: Admin Center, Attachments, Calendar, Data Shuttle. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
The scheduled maintenance has been completed.
Started Feb 28, 2026, 03:00 AM UTC · Resolved Feb 28, 2026, 05:00 AM UTC
As part of Smartsheet’s commitment to providing the highest quality product, Brandfolder occasionally does maintenance to support new features and improvements. On February 14th from 8:00PM PT / 4:00AM UTC to 11:00pm PT / 7:00am UTC, the Brandfolder platform underwent maintenance and was offline from 8:02pm PT to 8:17pm PT. After completing the changes, we verified that all components were operational, and the Brandfolder platform was stable. We will continue to make improvements to ensure the continued stability of our platforms.
Started Feb 15, 2025, 05:00 AM UTC · Resolved Feb 15, 2025, 05:12 AM UTC
The scheduled maintenance has been completed.
Started Aug 10, 2024, 05:00 AM UTC · Resolved Aug 10, 2024, 06:00 AM UTC
As part of Smartsheet’s commitment to providing the highest quality product, Brandfolder occasionally does maintenance in order to support new features and improvements. The recent work to implement these improvements has been completed, and the Brandfolder platform is fully operational.
Started Mar 23, 2024, 02:00 PM UTC · Resolved Mar 23, 2024, 04:30 PM UTC
As part of Smartsheet’s commitment to providing the highest quality product, Brandfolder occasionally does maintenance in order to support new features and improvements. The recent work to implement these improvements has been completed, and the Brandfolder platform is fully operational.
Started Mar 23, 2024, 05:00 AM UTC · Resolved Mar 23, 2024, 09:00 AM UTC
The scheduled maintenance has been completed.
Started Mar 7, 2024, 01:00 PM UTC · Resolved Mar 7, 2024, 04:00 PM UTC
The recent schedule maintenance for Legacy Resource Management has been completed, and the service is now available again.
Started Feb 16, 2023, 02:00 AM UTC · Resolved Feb 16, 2023, 03:30 AM UTC
The scheduled maintenance has been completed.
Started Jan 18, 2023, 11:50 PM UTC · Resolved Jan 19, 2023, 04:01 AM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Smartsheet | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Smartsheet | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Smartsheet reports normal operation. An unresolved official incident is listed: “Login Unavailable for Smartsheet”. 0 reports were recorded for Smartsheet in the last 24 hours. Last official check: .
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