Where does Uptimus get the official Subscribe Pro status?

Uptimus reads the official Subscribe Pro status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Subscribe Pro Status Page: https://status.subscribepro.com Subscribe Pro Home Page: https://www.subscribepro.com

Subscribe Pro says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Subscribe Pro support if the problem continues.

How can I check whether Subscribe Pro is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Subscribe Pro outages?

Add Subscribe Pro to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Subscribe Pro exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:00 PM UTC

Subscribe Pro status

Q: Is Subscribe Pro down?

No — Subscribe Pro is operational.

Subscription commerce solutions for DTC brands.

Experiencing an issue?

Is Subscribe Pro down?

Operational

Having issues with Subscribe Pro?

Share your experience to help others stay informed.

Latest activity

Last 24 hours

Official status checked
All systems operational
Official provider status
Oct 26, 11:00 PM UTC

Subscribe Pro outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Subscribe Pro outage map

View full map

Subscribe Pro outage map

Loading report locations…

Subscribe Pro status history

Official status observations, not measured service uptime.

Subscribe Pro components

Component name	Status
Subscribe Pro Application — API \| api.subscribepro.com status	Up
Subscribe Pro Application — Management Portal \| platform.subscribepro.com status	Up
Subscribe Pro Application — AWS EC2 U.S. East Region \| ec2-us-east-1 status	Up
Subscribe Pro Application — AWS RDS U.S. East Region \| rds-us-east-1 status	Up

Subscribe Pro incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	0m	Oct 4, 202211:05 PM UTC	Yes	Minor
Official statusResolved	16m	Apr 16, 20215:26 PM UTC	Yes	Major
Official statusResolved	3h 18m	Feb 9, 20213:47 PM UTC	Yes	Unknown
Official statusResolved	28m	Feb 8, 20211:25 PM UTC	Yes	Critical
Official statusResolved	23m	Oct 1, 202010:17 AM UTC	Yes	Minor
Official statusResolved	23m	Sep 17, 20208:03 PM UTC	Yes	Minor
Official statusResolved	10m	Aug 12, 20202:13 AM UTC	Yes	Minor
Official statusResolved	3h 11m	Jul 17, 20209:29 PM UTC	Yes	Critical

Community Discussion

Share your thoughts about Subscribe Pro

No comments yet

Be the first to comment!

About Subscribe Pro monitoring on Uptimus

Uptimus monitors Subscribe Pro through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 5 monitored components, 50 indexed incidents, 13 maintenance windows and 0 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Subscribe Pro. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Subscribe Pro

Get notified when Subscribe Pro or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Background job processing (including ordering jobs) down”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 5 Subscribe Pro components: API | api.subscribepro.com, Management Portal | platform.subscribepro.com, AWS EC2 U.S. East Region | ec2-us-east-1, AWS RDS U.S. East Region | rds-us-east-1. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Scheduled maintenance

Planned work published by the official provider.

Planned downtime (2-6 minutes) to complete database major version upgrade
Resolved
The scheduled maintenance has been completed.
Started Oct 13, 2022, 09:00 AM UTC · Resolved Oct 13, 2022, 10:00 AM UTC
Upgrade in progress
Resolved
Maintenance is completed. No downtime was required.
Started Jan 22, 2021, 10:35 AM UTC · Resolved Jan 22, 2021, 11:17 AM UTC
Upcoming Subscribe Pro IP Address and Infrastructure Change
Resolved
The scheduled maintenance has been completed.
Started Jul 24, 2020, 10:00 AM UTC · Resolved Jul 24, 2020, 12:00 PM UTC
Minor Database Maintenance
Resolved
The scheduled maintenance has been completed.
Started Mar 1, 2020, 10:30 AM UTC · Resolved Mar 1, 2020, 12:30 PM UTC
Infrastructure Migration - Sept 5
Resolved
The migration is complete and all services are fully operational.
Started Sep 5, 2018, 08:00 AM UTC · Resolved Sep 5, 2018, 09:39 AM UTC
Platform Deployment - Version 1.2.2.16
Resolved
Deployment completed.
Started Sep 22, 2017, 12:30 PM UTC · Resolved Sep 22, 2017, 12:36 PM UTC
Platform Deployment - Version 1.2.2.15
Resolved
Completed successfully.
Started Sep 20, 2017, 12:30 PM UTC · Resolved Sep 20, 2017, 12:42 PM UTC
Hosting Provider Migration
Resolved
The scheduled maintenance has been completed.
Started Aug 16, 2016, 10:30 AM UTC · Resolved Aug 16, 2016, 11:31 AM UTC

Maintenance notifications

Receive alerts when Subscribe Pro publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 13 maintenance windows from the available Subscribe Pro history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Subscribe Pro or an affected component returns to healthy operation after an issue or outage. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Subscribe Pro and presents it with the normalized service status. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Background job processing (including ordering jobs) down”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Background job processing went down on 10/1 or us-east-1 region and 10/4 for eu-west-1 region. Both incidents were due to the same root cause: * A key scheduling service failed. * This was triggered by our core transactional database recycling after a minor…”.

Component status filtering

Choose all components or only the Subscribe Pro products you use. Official alerts then respect that component selection. Uptimus currently tracks 5 Subscribe Pro components: API | api.subscribepro.com, Management Portal | platform.subscribepro.com, AWS EC2 U.S. East Region | ec2-us-east-1, AWS RDS U.S. East Region | rds-us-east-1. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Subscribe Pro

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Subscribe Pro
Comparison criteria	Uptimus	Downdetector
Community outage reports for Subscribe Pro	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Subscribe Pro	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Subscribe Pro reports normal operation. 0 reports were recorded for Subscribe Pro in the last 24 hours. Last official check: Oct 26, 11:00 PM UTC.

Rate this service