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Know what is down before your users do.

Subscribe Pro logo
Operational

Subscribe Pro Status

Subscription commerce solutions for DTC brands.

Source

auto

Category

Payments

Adapter

STATUSPAGE IO

Verified

Pending review

Get alertsOfficial status page

Current state

Operational

Checked 44m ago

5

Components

0

Active incidents

0

Maintenance

100%

90d uptime

Background job processing (including ordering jobs) down

Oct 4, 11:05 PM

Service health overview

Operational snapshot

Normalized official status-page data for incidents, maintenance, components, and history.

100%

Known uptime

1 known history days

5

Components tracked

0 outage, 0 degraded

50

Incidents indexed

0 active right now

13

Maintenance windows

0 active or scheduled

Top affected components

Components with the most recent status-page events.

API | api.subscribepro.com

Operational

1

AWS EC2 U.S. East Region | ec2-us-east-1

Operational

1

AWS RDS U.S. East Region | rds-us-east-1

Operational

1

Management Portal | platform.subscribepro.com

Operational

1

Subscribe Pro Application

Operational

1

90-day status history

Daily rollup

Component changes, incidents, and maintenance windows grouped by day.

operational

degraded

outage

maintenance

unknown

1

operational days

0

degraded days

0

outage days

0

maintenance days

89

unknown days

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

Background job processing (including ordering jobs) down
Resolved

Background job processing went down on 10/1 or us-east-1 region and 10/4 for eu-west-1 region. Both incidents were due to the same root cause: * A key scheduling service failed. * This was triggered by our core transactional database recycling after a minor version upgrade. * This happened around 3am eastern time on 10/4 in us-east-1 region. * Happened around 3am eastern time on 10/1 in eu-west-1 region. * We should have noticed this, however there was an error in some of our alerting / notification scripts. * We have since updated and thoroughly tested the notification scripts.

Oct 4, 11:05 PMResolved Oct 4, 11:05 PMMinor
Merchant App and API Outage
Postmortem

This incident was caused because we missed updating a key credential during deployment to our production platform. We will be reviewing our process around how we track such credentials during updates.

Apr 16, 5:26 PMResolved Apr 16, 5:42 PMMajorAPI | api.subscribepro.comManagement Portal | platform.subscribepro.com
Degraded performance of Merchant App and API
Resolved

We have identified the core issue and a fix is in place. We will follow up with a postmortem.

Feb 9, 3:47 PMResolved Feb 9, 7:05 PMNone
All payment transactions failing
Resolved

This incident has been reported resolved by our upstream provider, and we are also no longer seeing any issues, so we are also considering it resolved.

Feb 8, 1:25 PMResolved Feb 8, 1:53 PMCritical
Currently experiencing partial downtime
Resolved

Full service has been restored.

Oct 1, 10:17 AMResolved Oct 1, 10:40 AMMinor
Degraded Performance of our Merchant App and API.
Resolved

This incident has been resolved.

Sep 17, 8:03 PMResolved Sep 17, 8:26 PMMinorAPI | api.subscribepro.comManagement Portal | platform.subscribepro.com
Partial Outage
Resolved

The issue causing a partial outage of our Merchant App and API is resolved.

Aug 12, 2:13 AMResolved Aug 12, 2:23 AMMinorAPI | api.subscribepro.comManagement Portal | platform.subscribepro.com
Merchant App UI and API Outage
Resolved

This incident has been resolved.

Jul 17, 9:29 PMResolved Jul 18, 12:39 AMCriticalAPI | api.subscribepro.comManagement Portal | platform.subscribepro.com
Merchant app and API Outage
Resolved

We identified an issue during our most recent deployment that resulted in traffic to our API and web UI not being processed. The relevant change was reverted and the issue has been resolved.

Jun 29, 6:40 PMResolved Jun 29, 7:06 PMMajorAPI | api.subscribepro.comManagement Portal | platform.subscribepro.com
Transaction Processing Issues
Resolved

A fix has been deployed by Spreedly and the core issue has been resolved. Transactions are processing successfully.

May 30, 11:25 AMResolved May 30, 1:11 PMNone

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

Planned downtime (2-6 minutes) to complete database major version upgrade
Completed

The scheduled maintenance has been completed.

Oct 13, 9:00 AMResolved Oct 13, 10:00 AMMaintenanceAPI | api.subscribepro.comManagement Portal | platform.subscribepro.com
Upgrade in progress
Completed

Maintenance is completed. No downtime was required.

Jan 22, 10:35 AMResolved Jan 22, 11:17 AMMaintenance
Upcoming Subscribe Pro IP Address and Infrastructure Change
Completed

The scheduled maintenance has been completed.

Jul 24, 10:00 AMResolved Jul 24, 12:00 PMMaintenanceManagement Portal | platform.subscribepro.com
Minor Database Maintenance
Completed

The scheduled maintenance has been completed.

Mar 1, 10:30 AMResolved Mar 1, 12:30 PMMaintenanceAPI | api.subscribepro.comManagement Portal | platform.subscribepro.com
Infrastructure Migration - Sept 5
Completed

The migration is complete and all services are fully operational.

Sep 5, 8:00 AMResolved Sep 5, 9:39 AMMaintenanceAPI | api.subscribepro.comManagement Portal | platform.subscribepro.com
Platform Deployment - Version 1.2.2.16
Completed

Deployment completed.

Sep 22, 12:30 PMResolved Sep 22, 12:36 PMMaintenance
Platform Deployment - Version 1.2.2.15
Completed

Completed successfully.

Sep 20, 12:30 PMResolved Sep 20, 12:42 PMMaintenance
Hosting Provider Migration
Completed

The scheduled maintenance has been completed.

Aug 16, 10:30 AMResolved Aug 16, 11:31 AMMaintenance
Database Upgrade
Completed

The scheduled maintenance has been completed.

Sep 9, 1:00 AMResolved Sep 9, 2:00 AMMinor
Platform upgrade to software version 1.0.2.0
Completed

The scheduled maintenance has been completed.

Apr 16, 2:00 PMResolved Apr 16, 2:30 PMMinor

About the Subscribe Pro status page integration

Uptimus tracks the official Subscribe Pro status page, normalizes upstream events, and separates incidents from scheduled maintenance.

Official source

https://status.subscribepro.com

Adapter

STATUSPAGE IO

Alert streams

Incidents, component changes, and maintenance windows.

Public SEO page

Indexable status history for users searching outage information.

Outage map preview

Regional reports can be layered on top of official provider status when user signals are available.

Subscribe Pro components

Tracked components

Showing 1 to 5 of 5 tracked components.

ComponentStatusTypeLast changed

Subscribe Pro Application

Operational

Group

Not recorded

API | api.subscribepro.com

Subscribe Pro Payments and Subscriptions API

Operational

Component

Not recorded

Management Portal | platform.subscribepro.com

Subscribe Pro Management and Configuration Portal

Operational

Component

Not recorded

AWS EC2 U.S. East Region | ec2-us-east-1

Operational

Component

Not recorded

AWS RDS U.S. East Region | rds-us-east-1

Operational

Component

Not recorded

Get notified when Subscribe Pro changes status

Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.

Start monitoringView plans

Show Subscribe Pro on your own status page

Official provider components

Incident and maintenance separation

Workspace alerts and webhooks

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Frequently asked questions

Is Subscribe Pro down right now?

Subscribe Pro is currently marked as Operational in Uptimus based on the latest official status page check.

How often does Uptimus check Subscribe Pro?

Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.

Are maintenance windows counted as incidents?

No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.

Can I get alerts for Subscribe Pro?

Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.