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    Last checked Oct 26, 11:45 PM UTC

    Sweethawk status

    Zendesk apps for enhancing employee experience and ITSM efficiency.

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    Sweethawk logo

    Is Sweethawk down?

    Maintenance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Sweethawk has active maintenance

      Official provider status
      Oct 26, 11:45 PM UTC
    2. Official maintenance active

      Maintenance: Server cluster maintenance — There will be some short downtime this weekend to one of our app server clusters. It may only take around 15 minutes.

      Official provider status
      Aug 3, 4:54 AM UTC
    3. Official maintenance active

      Maintenance: Database maintenance — There will be some downtime in the next hour as a follow-up to yesterday's incident.

      Official provider status
      Aug 1, 10:59 PM UTC

    Sweethawk outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Sweethawk outages

    Monitor Sweethawk with Uptimus and get alerts when its status changes.

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    Sweethawk outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Sweethawk outage map

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    Sweethawk status history

    Official status observations, not measured service uptime.

    Sweethawk components

    Component nameStatus
    Sweethawk App server (new platform) statusUp
    Sweethawk App server (legacy) statusUp

    Sweethawk incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved18mAug 10, 20262:45 PM UTCYesMajor
    Official status·Resolved2h 9mAug 9, 20261:54 AM UTCYesMajor
    Official status·Resolved3mAug 2, 202611:00 PM UTCYesMajor
    Official status·Resolved15mAug 2, 202612:15 AM UTCYesMajor
    Official status·Resolved9mAug 1, 202611:03 PM UTCYesMajor
    Official status·Resolved1h 8mAug 1, 20262:10 AM UTCYesMajor
    Official status·Resolved2mJul 31, 20261:22 PM UTCYesMajor
    Official status·Resolved9mMay 28, 202611:39 AM UTCYesMajor

    About Sweethawk monitoring on Uptimus

    Uptimus monitors Sweethawk through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 2 monitored components, 17 indexed incidents, 11 maintenance windows and 7 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Sweethawk. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Sweethawk

    Get notified when Sweethawk or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 17 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “App server (new platform)”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 2 Sweethawk components: App server (new platform), App server (legacy). Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Server cluster maintenance

      Resolved

      There will be some short downtime this weekend to one of our app server clusters. It may only take around 15 minutes.

      Started Aug 8, 2026, 10:00 PM UTC · Resolved Aug 8, 2026, 10:00 PM UTC

    2. ✓

      Maintenance: Server cluster maintenance

      Maintenance

      There will be some short downtime this weekend to one of our app server clusters. It may only take around 15 minutes.

      Started Aug 3, 2026, 04:54 AM UTC · Ongoing

    3. ✓

      Database maintenance

      Resolved

      There will be some downtime in the next hour as a follow-up to yesterday's incident.

      Started Aug 1, 2026, 11:00 PM UTC · Resolved Aug 1, 2026, 11:00 PM UTC

    4. ✓

      Maintenance: Database maintenance

      Maintenance

      There will be some downtime in the next hour as a follow-up to yesterday's incident.

      Started Aug 1, 2026, 10:59 PM UTC · Ongoing

    5. ✓

      Database server maintenance

      Resolved

      Short downtime is required to do a database system update.

      Started Jan 24, 2026, 03:30 AM UTC · Resolved Jan 24, 2026, 03:30 AM UTC

    6. ✓

      Maintenance: Database server maintenance

      Maintenance

      Short downtime is required to do a database system update.

      Started Jan 24, 2026, 03:28 AM UTC · Ongoing

    7. ✓

      Unexpected downtime during maintenance release

      Maintenance

      We are looking into an unexpected outage caused by a database schema upgrade. Apologies for the service interruption.

      Started Dec 21, 2025, 11:07 PM UTC · Ongoing

    8. ✓

      Server maintenance

      Resolved

      Maintenance completed

      Started Jun 28, 2025, 08:00 AM UTC · Resolved Jun 29, 2025, 08:00 AM UTC

    Receive alerts when Sweethawk publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 11 maintenance windows from the available Sweethawk history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Sweethawk or an affected component returns to healthy operation after an issue or outage. The current page contains 7 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Sweethawk and presents it with the normalized service status. The available history contains 17 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “App server (new platform)”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “App server (new platform) recovered”.
    Component status filtering
    Choose all components or only the Sweethawk products you use. Official alerts then respect that component selection. Uptimus currently tracks 2 Sweethawk components: App server (new platform), App server (legacy). Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Sweethawk

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Sweethawk
    Comparison criteriaUptimusDowndetector
    Community outage reports for SweethawkIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for SweethawkIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    Community Discussion

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    The official status page for Sweethawk reports normal operation. 0 reports were recorded for Sweethawk in the last 24 hours. Last official check: Oct 26, 11:45 PM UTC.

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