Partially — Swell is reporting degraded service.

Where does Uptimus get the official Swell status?

Uptimus reads the official Swell status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Swell Status Page: https://status.swell.store Swell Home Page: https://swell.store

Swell says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Swell support if the problem continues.

How can I check whether Swell is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Swell outages?

Add Swell to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Swell exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 27, 12:36 AM UTC

Swell status

Customer feedback software for growing businesses.

Experiencing an issue?

Is Swell down?

Degraded performance

Having issues with Swell?

Share your experience to help others stay informed.

Latest activity

Last 24 hours

Official status checked
Swell is experiencing issues
Official provider status
Oct 27, 12:36 AM UTC
Official incident active
Experiencing degraded service — The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
Official provider status
Oct 12, 6:52 PM UTC

Swell outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Swell outage map

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Swell outage map

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Swell status history

Official status observations, not measured service uptime.

Swell components

Component name	Status
Swell Backend API status	Up
Swell Frontend API status	Up
Swell Dashboard status	Up
Swell Hosted Checkout status	Up
Swell CDN status	Up
Swell Storefronts status	Up

Swell incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	57m	Oct 20, 20264:17 PM UTC	Yes	Unknown
Official statusUnresolved	342h 54mOngoing	Oct 12, 20266:52 PM UTC	Yes	Unknown
Official statusResolved	55m	Oct 12, 20262:40 PM UTC	Yes	Unknown
Official statusResolved	3h 26m	Sep 3, 20264:55 PM UTC	Yes	Unknown
Official statusResolved	3h 11m	Aug 31, 20264:11 PM UTC	Yes	Unknown
Official statusResolved	4h 28m	May 8, 20268:00 PM UTC	Yes	Unknown
Official statusResolved	8h 25m	Apr 17, 202612:25 PM UTC	Yes	Unknown
Official statusResolved	1h 43m	Apr 16, 20262:44 PM UTC	Yes	Unknown

Community Discussion

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About Swell monitoring on Uptimus

Uptimus monitors Swell through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 6 monitored components, 55 indexed incidents, 36 maintenance windows and 11 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Swell. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Swell

Get notified when Swell or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 55 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Experiencing degraded service”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 6 Swell components: Backend API, Frontend API, Dashboard, Hosted Checkout. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

Scheduled database maintenance
Resolved
The scheduled maintenance has been completed.
Started Oct 12, 2026, 09:30 AM UTC · Resolved Oct 12, 2026, 10:30 AM UTC
Scheduled database maintenance
Resolved
The scheduled maintenance has been completed.
Started Oct 11, 2026, 09:00 AM UTC · Resolved Oct 11, 2026, 10:00 AM UTC
Scheduled database maintenance
Resolved
The scheduled maintenance has been completed.
Started Sep 30, 2026, 06:00 PM UTC · Resolved Sep 30, 2026, 08:00 PM UTC
LoadBalancer maintenance
Resolved
The scheduled maintenance has been completed.
Started Jul 31, 2026, 11:00 AM UTC · Resolved Jul 31, 2026, 01:00 PM UTC
Scheduled database maintenance
Resolved
The scheduled maintenance has been completed.
Started Jun 9, 2026, 11:20 AM UTC · Resolved Jun 9, 2026, 01:20 PM UTC
Updating storefronts infrastructure
Resolved
The scheduled maintenance has been completed.
Started Feb 25, 2026, 11:00 AM UTC · Resolved Feb 25, 2026, 12:00 PM UTC
System maintenance
Resolved
The scheduled maintenance has been completed.
Started Dec 19, 2025, 10:00 AM UTC · Resolved Dec 19, 2025, 11:00 AM UTC
General maintenance
Resolved
The scheduled maintenance has been completed.
Started Nov 6, 2025, 05:00 PM UTC · Resolved Nov 6, 2025, 06:00 PM UTC

Receive alerts when Swell publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 36 maintenance windows from the available Swell history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Swell or an affected component returns to healthy operation after an issue or outage. The current page contains 11 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Swell and presents it with the normalized service status. The available history contains 55 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Experiencing degraded service”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.

Component status filtering

Choose all components or only the Swell products you use. Official alerts then respect that component selection. Uptimus currently tracks 6 Swell components: Backend API, Frontend API, Dashboard, Hosted Checkout. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Swell

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Swell
Comparison criteria	Uptimus	Downdetector
Community outage reports for Swell	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Swell	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Swell reports normal operation. An unresolved official incident is listed: “Experiencing degraded service”. 0 reports were recorded for Swell in the last 24 hours. Last official check: Oct 27, 12:36 AM UTC.