Where does Uptimus get the official Sync status?

Uptimus reads the official Sync status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Sync Status Page: https://sync.statuspage.io Sync Home Page: https://www.sync.com

Sync says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Sync support if the problem continues.

How can I check whether Sync is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Sync outages?

Add Sync to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Sync exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Sync has active maintenance

Sync has active maintenance.

Last checked Sep 6, 10:31 PM UTC

Maintenance

Current status

17.86%

Known uptime

Monitored components

Sync service health

The service had active maintenance. Official source summary: active maintenance windows: 1.

60 days ago

Today

Operational

Issues

Outage

Maintenance

No data

Sync outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Community Discussion

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System status

Official component health and availability history.

12 tracked components

90 days ago → Today

Sync outage map

Geographic clusters from community-submitted reports.

Regional activity

See where reports are coming from

Explore report activity by country and quickly identify regional service disruptions.

See full map

Past incidents

Official updates and resolved service disruptions.

Elevated API Errors
Resolved
This incident has been resolved.
Started Jul 3, 2026, 04:15 AM UTC · Resolved Jul 3, 2026, 04:25 PM UTC
Login and upload issues affecting a subset of Sync users
Resolved
This incident has been resolved.
Started May 27, 2026, 05:03 PM UTC · Resolved May 27, 2026, 05:11 PM UTC
Elevated Errors when previewing an Excel Document
Resolved
This incident has been resolved.
Started May 25, 2026, 02:32 PM UTC · Resolved May 25, 2026, 05:17 PM UTC
Emergency Upstream Maintenance
Resolved

Scheduled maintenance

Planned work published by the official provider.

Scheduled maintenance
Resolved
The scheduled maintenance has been completed.
Started Aug 24, 2026, 10:00 PM UTC · Resolved Aug 25, 2026, 01:00 AM UTC
Scheduled maintenance
Resolved
The scheduled maintenance has been completed.
Started Aug 20, 2026, 10:00 PM UTC · Resolved Aug 21, 2026, 01:00 AM UTC
Scheduled maintenance
Resolved
The scheduled maintenance has been completed.
Started Aug 19, 2026, 10:00 PM UTC · Resolved Aug 20, 2026, 01:00 AM UTC
Scheduled maintenance
Resolved

About Sync monitoring on Uptimus

Uptimus monitors Sync through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 12 monitored components, 50 indexed incidents, 74 maintenance windows and 28 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Sync. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Sync

Get notified when Sync or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Elevated API Errors”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 12 Sync components: Links, Public Website (sync.com), Windows Desktop, Admin tools (Pro Teams). Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Uptimus vs Downdetector for Sync
Comparison criteria	Uptimus	Downdetector
Community outage reports for Sync

Fair questions, straight answers.

Sync Software Clients

Windows DesktopHealthy
Android Mobile ClientHealthy
Mac DesktopHealthy
iOS Mobile ClientHealthy

Platform Services

LinksHealthy
Admin tools (Pro Teams)Healthy
EventsHealthy
Shared FoldersHealthy

Services

Public Website (sync.com)The Sync.com public websiteHealthy
Control PanelYour control panel for managing files on SyncHealthy

This incident has been resolved.

Started May 5, 2026, 05:14 PM UTC · Resolved May 5, 2026, 09:10 PM UTC

Errors when previewing MS Documents in the Control Panel

Resolved

This incident has been resolved.

Started May 1, 2026, 06:51 PM UTC · Resolved May 2, 2026, 01:24 AM UTC

Login issues affecting mobile apps

Resolved

This incident has been resolved.

Started Mar 6, 2026, 12:56 PM UTC · Resolved Mar 6, 2026, 03:02 PM UTC

Login issues affecting the Sync mobile apps

Resolved

A new release is now available for the mobile apps that have resolved the issue.

Started Dec 21, 2025, 07:56 PM UTC · Resolved Dec 23, 2025, 07:21 AM UTC