Where does Uptimus get the official Tidio status?

Uptimus reads the official Tidio status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Tidio Status Page: https://status.tidio.com Tidio Home Page: https://www.tidio.com

Tidio says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Tidio support if the problem continues.

How can I check whether Tidio is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Tidio outages?

Add Tidio to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Tidio exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Tidio Status, Incidents and Uptime

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About Tidio monitoring on Uptimus

Uptimus monitors Tidio through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 10 monitored components, 50 indexed incidents, 27 maintenance windows and 5 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Tidio. A healthy status does not guarantee that every user, device or region is unaffected.

Outage notifications

Get notified when Tidio or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Issues with ticketing (emails)”.

Issues notifications

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 10 Tidio components: Agent Dashboard, Chat widget, Lyro AI, Flows. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Tidio publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 27 maintenance windows from the available Tidio history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Tidio or an affected component returns to healthy operation after an issue or outage. The current page contains 5 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Tidio and presents it with the normalized service status. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Issues with ticketing (emails)”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.

Component status filtering

Choose all components or only the Tidio products you use. Official alerts then respect that component selection. Uptimus currently tracks 10 Tidio components: Agent Dashboard, Chat widget, Lyro AI, Flows. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Tidio Status

Recent outage reports

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Service uptime history

Tidio: Recent outages and issues

Tidio outage map

See where reports are coming from

Tidio tracked components

About Tidio monitoring on Uptimus

Frequently Asked Questions

Get notified when Tidio changes status