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Sales engagement software for inside sales teams.
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The latest official observation is not fresh enough to confirm current service health.
Official provider statusOfficial maintenance active
Emergency Patch on VanillaSoft at 10:45am Monday November 10, 2025 — Vanillasoft.net should now be operational. Thank you for your patience and understanding during this brief outage to address critical functionality to our platform.
Official provider statusOfficial maintenance active
Major Network Upgrades For the Evenings of Friday January 25th and Saturday January 26th for CounterPath — Dear clients, This is to inform you that we have successfully completed the required maintenance. All systems and phones are operational. Thank you for your patience and understanding. The Customer Support Team
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 11m | Yes | Critical | ||
| 56m | Yes | Critical | ||
| 3h 6m | Yes | Critical | ||
| 26m | Yes | Critical | ||
| 34m | Yes | Minor | ||
| 33m | Yes | Major | ||
| 56m | Yes | Major | ||
| 41m | Yes | Major |
Uptimus monitors Vanillasoft through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 4 monitored components, 63 indexed incidents, 4 maintenance windows and 10 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Vanillasoft. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Vanillasoft or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 63 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Vanillasoft.net Performance Issues-Unable to log into Vanillasoft”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 4 Vanillasoft components: VanillaSoft Web Application, VanillaSoft Legacy Application, VanillaSoft VoIP/SMS, VanillaSoft.com WebSite. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
Vanillasoft.net should now be operational. Thank you for your patience and understanding during this brief outage to address critical functionality to our platform.
Started Nov 10, 2025, 03:33 PM UTC · Ongoing
Dear clients, This is to inform you that we have successfully completed the required maintenance. All systems and phones are operational. Thank you for your patience and understanding. The Customer Support Team
Started Jan 24, 2025, 02:05 PM UTC · Ongoing
The scheduled maintenance has been completed.
Started Oct 20, 2019, 10:00 AM UTC · Resolved Oct 20, 2019, 11:10 AM UTC
The scheduled maintenance has been completed.
Started Jun 24, 2018, 09:00 AM UTC · Resolved Jun 24, 2018, 12:00 PM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Vanillasoft | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Vanillasoft | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The current official status of Vanillasoft cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Vanillasoft in the last 24 hours. Last official check: .
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