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    Last checked Oct 26, 9:05 PM UTC

    Vanillasoft status

    Sales engagement software for inside sales teams.

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      Oct 26, 9:05 PM UTC
    2. Official maintenance active

      Emergency Patch on VanillaSoft at 10:45am Monday November 10, 2025 — Vanillasoft.net should now be operational. Thank you for your patience and understanding during this brief outage to address critical functionality to our platform.

      Official provider status
      Nov 10, 4:10 PM UTC
    3. Official maintenance active

      Major Network Upgrades For the Evenings of Friday January 25th and Saturday January 26th for CounterPath — Dear clients, This is to inform you that we have successfully completed the required maintenance. All systems and phones are operational. Thank you for your patience and understanding. The Customer Support Team

      Official provider status
      Jan 27, 12:41 AM UTC

    Vanillasoft outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Vanillasoft outages

    Monitor Vanillasoft with Uptimus and get alerts when its status changes.

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    Vanillasoft outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Vanillasoft outage map

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    Vanillasoft status history

    Official status observations, not measured service uptime.

    Vanillasoft components

    Component nameStatus
    VanillaSoft Web Application statusUp
    VanillaSoft Legacy Application statusUp
    VanillaSoft VoIP/SMS statusUp
    Vanillasoft VanillaSoft.com WebSite statusUp

    Vanillasoft incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved1h 11mOct 14, 20262:00 PM UTCYesCritical
    Official status·Resolved56mOct 8, 202612:51 PM UTCYesCritical
    Official status·Resolved3h 6mSep 15, 202610:19 PM UTCYesCritical
    Official status·Resolved26mSep 3, 20264:02 PM UTCYesCritical
    Official status·Resolved34mSep 2, 20267:28 PM UTCYesMinor
    Official status·Resolved33mSep 1, 202610:57 PM UTCYesMajor
    Official status·Resolved56mAug 26, 20262:44 PM UTCYesMajor
    Official status·Resolved41mAug 21, 20261:10 PM UTCYesMajor

    About Vanillasoft monitoring on Uptimus

    Uptimus monitors Vanillasoft through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 4 monitored components, 63 indexed incidents, 4 maintenance windows and 10 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Vanillasoft. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Vanillasoft

    Get notified when Vanillasoft or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 63 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Vanillasoft.net Performance Issues-Unable to log into Vanillasoft”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 4 Vanillasoft components: VanillaSoft Web Application, VanillaSoft Legacy Application, VanillaSoft VoIP/SMS, VanillaSoft.com WebSite. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Emergency Patch on VanillaSoft at 10:45am Monday November 10, 2025

      Maintenance

      Vanillasoft.net should now be operational. Thank you for your patience and understanding during this brief outage to address critical functionality to our platform.

      Started Nov 10, 2025, 03:33 PM UTC · Ongoing

    2. ✓

      Major Network Upgrades For the Evenings of Friday January 25th and Saturday January 26th for CounterPath

      Maintenance

      Dear clients, This is to inform you that we have successfully completed the required maintenance. All systems and phones are operational. Thank you for your patience and understanding. The Customer Support Team

      Started Jan 24, 2025, 02:05 PM UTC · Ongoing

    3. ✓

      VanillaSoft maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 20, 2019, 10:00 AM UTC · Resolved Oct 20, 2019, 11:10 AM UTC

    4. ✓

      Google Cloud Platform transition

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 24, 2018, 09:00 AM UTC · Resolved Jun 24, 2018, 12:00 PM UTC

    Maintenance notifications
    Receive alerts when Vanillasoft publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 4 maintenance windows from the available Vanillasoft history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Vanillasoft or an affected component returns to healthy operation after an issue or outage. The current page contains 10 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Vanillasoft and presents it with the normalized service status. The available history contains 63 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Vanillasoft.net Performance Issues-Unable to log into Vanillasoft”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “The previously reported issues affecting customer access and navigation within the VanillaSoft platform have been fully resolved. Our Engineering and Development teams have confirmed that the platform is operational and stable, with normal functionality res…”.
    Component status filtering
    Choose all components or only the Vanillasoft products you use. Official alerts then respect that component selection. Uptimus currently tracks 4 Vanillasoft components: VanillaSoft Web Application, VanillaSoft Legacy Application, VanillaSoft VoIP/SMS, VanillaSoft.com WebSite. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Vanillasoft

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Vanillasoft
    Comparison criteriaUptimusDowndetector
    Community outage reports for VanillasoftIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for VanillasoftIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The current official status of Vanillasoft cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Vanillasoft in the last 24 hours. Last official check: Oct 26, 9:05 PM UTC.

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