Documents US Outage
Resolved
This incident has been resolved.
Jun 18, 9:38 PMResolved Jun 18, 10:26 PMCriticalDocuments US
Status Provider
Home
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Status
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Service
Home
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Status
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Service
Student information system for private K-12 schools.
Source
auto
Category
Education
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 3h ago
37
Components
0
Active incidents
0
Maintenance
7.69%
90d uptime
Documents US Outage
Jun 18, 9:38 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 25 of 37 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
US | Operational | Group | 6/18/2026 |
EU | Operational | Group | Not recorded |
AU | Operational | Group | Not recorded |
Common | Operational | Group | Not recorded |
Accounting Axiom | Operational | Component | Not recorded |
Authentication & User Accounts AU | Operational | Component | Not recorded |
Authentication & User Accounts EU | Operational | Component | Not recorded |
Authentication & User Accounts US | Operational | Component | Not recorded |
Axiom US | Operational | Component | Not recorded |
Axiom EU | Operational | Component | Not recorded |
Payments AU | Operational | Component | Not recorded |
Payments EU | Operational | Component | Not recorded |
Payments US | Operational | Component | Not recorded |
Axiom AU | Operational | Component | Not recorded |
Documents AU | Operational | Component | Not recorded |
Documents EU | Operational | Component | Not recorded |
Documents US | Operational | Component | 6/18/2026 |
Legacy API & iCal feeds EU | Operational | Component | Not recorded |
Legacy API & iCal feeds US | Operational | Component | Not recorded |
Online Giving AU | Operational | Component | Not recorded |
Portals US | Operational | Component | Not recorded |
Online Giving EU | Operational | Component | Not recorded |
Online Giving US | Operational | Component | Not recorded |
Portals EU | Operational | Component | Not recorded |
Scheduler AU | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Veracross is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
7.69%
Known uptime
13 known history days
37
Components tracked
0 outage, 0 degraded
52
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Documents US
Operational
US
Operational
APIv3 AU
Operational
APIv3 EU
Operational
APIv3 US
Operational
1
operational days
0
degraded days
8
outage days
4
maintenance days
77
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
Between Friday 12 June at 21:00 UTC and Saturday 13 June at 14:00 UTC EMEA and APAC users experienced errors when accessing Portals. We identified a misconfiguration in the backend and resolved the issue.
Syncs for our Ravenna Integration were failing due to the same issue impacting our Data Importer. That issue has been resolved and Ravenna syncs should once again complete successfully.
We have resolved the issue with the Data Importer that caused imports to be stuck in a pending status. To prevent inadvertent duplicate record imports in scenarios where users may have attempted the same import multiple times, imports that were stuck in pending status have been removed. Users should complete a new import process for any prior attempts that had been stuck.
On May 2, some users on US Platform Groups experienced intermittent errors when logging in due to issues in a portion of the authentication service. Users already logged in were not impacted. The issue has been resolved, and preventative improvements are underway.
This incident has been resolved.
After monitoring for several hours, we can confirm that all systems are now operating normally. Between 9:35 AM ET and 11:10 AM ET, some users experienced degraded performance in Composer and Portals during a period of high usage. Our systems are designed to automatically add capacity when usage increases. However, when this process ran today, some of the additional capacity was not configured correctly, which limited our ability to absorb the increased demand. Once identified, we corrected the configuration and performance returned to normal. We apologize for the disruption and appreciate your patience.
Between 3:35 PM ET and 3:55 PM ET, a subset of users experienced errors when accessing Portals in the US. We identified an issue with a software update being performed and resolved the issue.
After monitoring performance since the emergency maintenance was completed this afternoon, we can confirm that system performance has stabilized. Additionally, we sent an email update to designated school contacts at each school to provide a more comprehensive update regarding this incident.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Veracross status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.veracross.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
