Partially — Vero is reporting degraded service.

Where does Uptimus get the official Vero status?

Uptimus reads the official Vero status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Vero Status Page: https://status.getvero.com Vero Home Page: https://www.getvero.com

Vero says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Vero support if the problem continues.

How can I check whether Vero is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Vero outages?

Add Vero to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Vero exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Vero Status, Incidents and Uptime | Uptimus

Last checked Aug 21, 7:26 AM UTC

Vero status

Multi-channel customer engagement platform for personalized messaging and A/B testing.

Experiencing an issue?

Is Vero down?

Degraded performance

The current official status of Vero cannot be verified. The latest stored provider observation indicated degraded performance. 0 reports were recorded for Vero in the last 24 hours. Last official check: Aug 21, 7:26 AM UTC.

Source: official status page

Having issues with Vero?

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Vero service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

View chart data

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Official status checked
Vero is experiencing issues
Official provider status
Aug 21, 7:26 AM UTC

Vero outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Vero outage map

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Vero status history

Official status observations, not measured service uptime.

Last 60 daysDaily history

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Operational
Issues
Outage
Maintenance
No data

Vero components

Component name	Status
Vero 1.0: UI — General UI access and speed status	Up
Vero 1.0: Reports data availability — Reports data availability (Vero default and Mailgun integrations) status	Issues
Vero 1.0: Ingestion API status	Up
Vero 1.0: UI — Logs page activity status	Up
Vero 1.0: Reports data availability — Reports data availability (Sendgrid and other non-Mailgun integrations) status	Up
Vero 1.0: Automated email processing — Transactional emails status	Up
Vero 1.0: UI — CSV Imports and Exports status	Up
Vero 1.0: Segment calculation status	Up
Vero 1.0: Newsletter processing status	Up
Vero 1.0: Automated email processing — Workflows status	Up

Vero incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	0m	Jul 20, 20269:30 AM UTC	Yes	Unknown
Official statusResolved	14m	Nov 26, 202512:53 AM UTC	Yes	Minor
Official statusResolved	8h 5m	Oct 20, 20253:56 PM UTC	Yes	Major
Official statusResolved	3h 56m	Aug 5, 202512:34 PM UTC	Yes	Minor
Official statusResolved	11h 47m	Jul 30, 20252:57 PM UTC	Yes	Major
Official statusResolved	7h 55m	Jul 28, 202511:40 PM UTC	Yes	Critical
Official statusResolved	4h 32m	May 30, 20258:06 PM UTC	Yes	Major
Official statusResolved	33h 20m	May 28, 20259:40 AM UTC	Yes	Minor

Scheduled maintenance

Planned work published by the official provider.

Database upgrades and maintenance
Resolved
The scheduled maintenance has been completed.
Started Mar 5, 2026, 10:00 PM UTC · Resolved Mar 5, 2026, 11:15 PM UTC
Database upgrades and maintenance
Resolved
The scheduled maintenance has been completed.
Started Apr 1, 2024, 12:00 AM UTC · Resolved Apr 1, 2024, 01:12 AM UTC
Urgent systems maintenance
Resolved
The scheduled maintenance has been completed.
Started Aug 20, 2023, 10:10 PM UTC · Resolved Aug 20, 2023, 11:10 PM UTC
Vero Connect maintenance
Resolved
The scheduled maintenance has been completed successfully. All Vero Connect users will need to login once again. If you have an existing session with Vero Connect, please refresh your browser window to be redirected to the login page. Thank you, and Happy Holidays from the team at Vero!
Started Dec 24, 2022, 04:00 PM UTC · Resolved Dec 24, 2022, 04:49 PM UTC
Background database maintenance (Sun 5 Jun 2022 08:00 - 20:00 UTC)
Resolved
The scheduled maintenance has been completed.
Started Jun 5, 2022, 08:00 AM UTC · Resolved Jun 5, 2022, 08:00 PM UTC
Background database maintenance (Sun 29 May 2022 08:00 UTC - Sun 29 May 2022 20:00 UTC)
Resolved
Due to circumstances beyond our control we were unable to proceed with our scheduled maintenance as intended. We intend to reschedule the planned maintenance program to the next available opportunity and will advise when we have more details. Thank you and hope you enjoy the rest of the weekend!
Started May 29, 2022, 08:00 AM UTC · Resolved May 29, 2022, 09:30 AM UTC
High priority systems maintenance (Sat 9 April 2022 22:00 UTC - Sun 10 April 2022 01:00 UTC)
Resolved
This scheduled maintenance incident is now complete and confirming that all services are processing again in real-time. Although the maintenance operations were completed some time ago we subsequently experienced a performance degradation which intermittently affected our processing and caused delays to email campaigns including transactional, behavioural and workflow emails - however we were able to take immediate steps to mitigate the issue and have since been able to fully resolve it. If you have any questions please email us at [email protected] - thanks again and have a great weekend!
Started Apr 9, 2022, 10:00 PM UTC · Resolved Apr 10, 2022, 02:35 PM UTC
Background database maintenance (Sat 29 Jan 2022 05:00 UTC - Sun 30 Jan 2022 05:00 UTC)
Resolved
The scheduled maintenance has been completed.
Started Jan 29, 2022, 05:00 AM UTC · Resolved Jan 30, 2022, 05:00 AM UTC

About Vero monitoring on Uptimus

Uptimus monitors Vero through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 20 monitored components, 51 indexed incidents, 27 maintenance windows and 12 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Vero. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Vero

Get notified when Vero or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 51 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent issues receiving data via Tracking API”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 20 Vero components: General UI access and speed, Reports data availability (Vero default and Mailgun integrations), Vero 1.0: Ingestion API, Logs page activity. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Vero publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 27 maintenance windows from the available Vero history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Vero or an affected component returns to healthy operation after an issue or outage. The current page contains 12 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Vero and presents it with the normalized service status. The available history contains 51 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent issues receiving data via Tracking API”.

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Background database maintenance (Sat 29 Jan 2022 05:00 UTC - Sun 30 Jan 2022 05:00 UTC)

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