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    Last checked Oct 26, 11:47 PM UTC

    Vero status

    Multi-channel customer engagement platform for personalized messaging and A/B testing.

    Experiencing an issue?

    Vero logo

    Is Vero down?

    Operational

    Having issues with Vero?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      All systems operational

      Official provider status
      Oct 26, 11:47 PM UTC

    Vero outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Vero outages

    Monitor Vero with Uptimus and get alerts when its status changes.

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    Vero outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Vero outage map

    Loading report locations…

    Vero status history

    Official status observations, not measured service uptime.

    Vero components

    Component nameStatus
    Vero Campaigns API statusUp
    Vero 1.0: UI — General UI access and speed statusUp
    Vero 1.0: Reports data availability — Reports data availability (Vero default and Mailgun integrations) statusUp
    Vero 1.0: UI — Logs page activity statusUp
    Vero MCP Server statusUp
    Vero 1.0: Reports data availability — Reports data availability (Sendgrid and other non-Mailgun integrations) statusUp
    Vero 1.0: Automated email processing — Transactional emails statusUp
    Vero 1.0: UI — CSV Imports and Exports statusUp
    Vero 1.0: Ingestion API statusUp
    Vero 1.0: Automated email processing — Workflows statusUp

    Vero incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved0mAug 22, 20261:00 AM UTCYesUnknown
    Official status·Resolved0mJul 20, 20269:30 AM UTCYesUnknown
    Official status·Resolved14mNov 26, 202512:53 AM UTCYesMinor
    Official status·Resolved8h 5mOct 20, 20253:56 PM UTCYesMajor
    Official status·Resolved3h 56mAug 5, 202512:34 PM UTCYesMinor
    Official status·Resolved11h 47mJul 30, 20252:57 PM UTCYesMajor
    Official status·Resolved7h 55mJul 28, 202511:40 PM UTCYesCritical
    Official status·Resolved4h 32mMay 30, 20258:06 PM UTCYesMajor

    About Vero monitoring on Uptimus

    Uptimus monitors Vero through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 22 monitored components, 52 indexed incidents, 30 maintenance windows and 18 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Vero. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Vero

    Get notified when Vero or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent issues with MCP access”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 22 Vero components: Campaigns API, General UI access and speed, Reports data availability (Vero default and Mailgun integrations), Logs page activity. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Database upgrades and maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 4, 2026, 08:00 PM UTC · Resolved Oct 4, 2026, 09:07 PM UTC

    2. ✓

      Database upgrades and maintenance

      Resolved

      We've postponed today's scheduled maintenance. No action is needed on your end, and we'll announce the new maintenance window later this week.

      Started Sep 27, 2026, 08:00 PM UTC · Resolved Sep 27, 2026, 08:15 PM UTC

    3. ✓

      System upgrades and maintenance

      Resolved

      All maintenance tasks have been completed. Our API and background processing infrastructure is functioning normally. There is still a small backlog of tasks from the maintenance period which should processed within the next 30 minutes.

      Started Sep 13, 2026, 08:00 PM UTC · Resolved Sep 13, 2026, 09:08 PM UTC

    4. ✓

      Database upgrades and maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 5, 2026, 10:00 PM UTC · Resolved Mar 5, 2026, 11:15 PM UTC

    5. ✓

      Database upgrades and maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 1, 2024, 12:00 AM UTC · Resolved Apr 1, 2024, 01:12 AM UTC

    6. ✓

      Urgent systems maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 20, 2023, 10:10 PM UTC · Resolved Aug 20, 2023, 11:10 PM UTC

    7. ✓

      Vero Connect maintenance

      Resolved

      The scheduled maintenance has been completed successfully. All Vero Connect users will need to login once again. If you have an existing session with Vero Connect, please refresh your browser window to be redirected to the login page. Thank you, and Happy Holidays from the team at Vero!

      Started Dec 24, 2022, 04:00 PM UTC · Resolved Dec 24, 2022, 04:49 PM UTC

    8. ✓

      Background database maintenance (Sun 5 Jun 2022 08:00 - 20:00 UTC)

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 5, 2022, 08:00 AM UTC · Resolved Jun 5, 2022, 08:00 PM UTC

    Receive alerts when Vero publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 30 maintenance windows from the available Vero history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Vero or an affected component returns to healthy operation after an issue or outage. The current page contains 18 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Vero and presents it with the normalized service status. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent issues with MCP access”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Between 01:00 22 August 2026 and 05:00 24 August 2026, customer experienced intermittent access issues when using the MCP server. This was due to a bug in an upstream vendor we use to host our server. Usage should have returned to normal from approximately…”.
    Component status filtering
    Choose all components or only the Vero products you use. Official alerts then respect that component selection. Uptimus currently tracks 22 Vero components: Campaigns API, General UI access and speed, Reports data availability (Vero default and Mailgun integrations), Logs page activity. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Vero

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Vero
    Comparison criteriaUptimusDowndetector
    Community outage reports for VeroIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for VeroIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Vero reports normal operation. 0 reports were recorded for Vero in the last 24 hours. Last official check: Oct 26, 11:47 PM UTC.

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    Community Discussion

    Share your thoughts about Vero

    A
    @Nilson Júnior·Guest
    Internet sem funcionar. Não consigo acessar o app e site (Minha Vero); suporte não atende ligações... aparentemente a Vero coloca todos os ovos em uma única cesta.
    3 months ago
    @Alexandre Rodrigues·Guest
    Internet caiu. Nenhum dos telefones da Vero atende. O aplicativo também está com problemas.
    3 months ago
    @Luke·Guest
    Aplicativo e site da Vero não loga, a internet está instavel
    8 months ago