Last checked
Vtex status
Composable complete commerce platform for modernizing tech stack.
Experiencing an issue?
Is Vtex down?
Degraded performance
Source: official status page
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Vtex service health graph
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Vtex activity
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- No problems detected
- Possible problems
- Problems detected
- Early warning
- Official incident
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
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| Start | End | Reports | Status |
|---|
Latest activity
Last 24 hoursOfficial status checked
Vtex is experiencing issues
Official provider statusOfficial incident active
No Observable mesh logs — **[DELETE BEFORE POSTING: [Incident template library](https://support.atlassian.com/statuspage/docs/incident-template-library/ "Incident template library")]** We are currently investigating an issue in {Affected Modules}. {Affected Accounts/Target Users} may be experiencing {Symptoms}. Our incident response team is working to identify the root cause and implement a solution. We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
Official provider status
Vtex outage reports
0 outage reports in the last 24 hours.
Vtex outage map
Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.Vtex outage map
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Vtex status history
Official status observations, not measured service uptime.
Last 60 daysDaily history
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- Operational
- Issues
- Outage
- Maintenance
- No data
Vtex components
Vtex incident history
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 766h 2mOngoing | Yes | Unknown | ||
| 27m | Yes | Major | ||
| 27m | Yes | Major | ||
| 1h 20m | Yes | Major | ||
| 49m | Yes | Minor | ||
| 27m | Yes | Minor | ||
| 45m | Yes | Minor | ||
| 7h 44m | Yes | Minor |
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About Vtex monitoring on Uptimus
Uptimus monitors Vtex through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 18 monitored components, 26 indexed incidents, 0 maintenance windows and 4 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Vtex. A healthy status does not guarantee that every user, device or region is unaffected.
How Uptimus monitors Vtex
Get notified when Vtex or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 26 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “No Observable mesh logs”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 18 Vtex components: API Integrations, Marketplace Connectors, Content Management, VTEX IO. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
