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Enterprise colocation services in South East with in-house data centres.
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Maintenance
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Cdc Service has active maintenance
Official provider statusOfficial maintenance active
[CDC-ID: #0316837] UPS Maintenance Notification — September 24, 2026 08:15 BST Scheduled - Engineers from Riello will be performing a UPS service across a number of our systems that supply our Maidstone facility. Each feed will be worked on separately. A UPS will only be isolated and serviced when its parallel partner has been checked and is proved capable of accepting their full load in the event of an unforeseen failure. Following our improvements to the power infrastructure this year, there is now an even lower risk of any of the power feeds failing. This is only due to the reduced redundancy of the power feeds during maintenance. However, you should still consider your power feeds to be in an ‘at risk’ status while maintenance is taking place. This is an at-risk notification only; we do not expect any customer impact during these works. October 15, 2026 08:00 BST Active - Scheduled maintenance is starting. October 15, 2026 17:00 BST Completed - Scheduled maintenance is complete.
Official provider statusOfficial maintenance active
[CDC-ID: #316498] UPS Maintenance Notification — September 10, 2026 07:38 BST Scheduled - Engineers will be performing a UPS service across a number of our systems that supply our Dartford facility. Although minimal, customers should consider one of their power feeds to be ‘at-risk’ during the period detailed above. Customers with diverse power supplies will only have one feed at risk at any given time, diverse feeds at our facility come from different ATS+UPS chains and are totally independent. This is an at-risk notification only, we do not expect any customer impact during these works. September 10, 2026 09:00 BST Active - Scheduled maintenance is starting. September 10, 2026 17:00 BST Completed - Scheduled maintenance is complete.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major | ||
| 0m | Yes | Major | ||
| 0m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major |
Uptimus monitors Cdc Service through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 30 monitored components, 12 indexed incidents, 4 maintenance windows and 4 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Cdc Service. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Cdc Service or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 12 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Edge Router NP Reset”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 30 Cdc Service components: Global IP Transit - ME14, Global IP Transit - DA2, Global IP Transit - GS2, Global IP Transit - GOS. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
September 24, 2026 08:15 BST Scheduled - Engineers from Riello will be performing a UPS service across a number of our systems that supply our Maidstone facility. Each feed will be worked on separately. A UPS will only be isolated and serviced when its parallel partner has been checked and is proved capable of accepting their full load in the event of an unforeseen failure. Following our improvements to the power infrastructure this year, there is now an even lower risk of any of the power feeds failing. This is only due to the reduced redundancy of the power feeds during maintenance. However, you should still consider your power feeds to be in an ‘at risk’ status while maintenance is taking place. This is an at-risk notification only; we do not expect any customer impact during these works. October 15, 2026 08:00 BST Active - Scheduled maintenance is starting. October 15, 2026 17:00 BST Completed - Scheduled maintenance is complete.
Started Oct 15, 2026, 04:00 PM UTC · Ongoing
September 10, 2026 07:38 BST Scheduled - Engineers will be performing a UPS service across a number of our systems that supply our Dartford facility. Although minimal, customers should consider one of their power feeds to be ‘at-risk’ during the period detailed above. Customers with diverse power supplies will only have one feed at risk at any given time, diverse feeds at our facility come from different ATS+UPS chains and are totally independent. This is an at-risk notification only, we do not expect any customer impact during these works. September 10, 2026 09:00 BST Active - Scheduled maintenance is starting. September 10, 2026 17:00 BST Completed - Scheduled maintenance is complete.
Started Sep 10, 2026, 04:00 PM UTC · Ongoing
June 15, 2026 14:55 BST Scheduled - Engineers from our UPS service provider and manufacturer will be performing inspections and essential maintenance on our UPS systems that supply our Maidstone facility. Each feed will be worked on separately, and each UPS will be switched to bypass only after the load has been transferred to our generator farms. Although minimal, customers should consider one of their power feeds to be ‘at-risk’ during the period detailed above. Customers with diverse power supplies will only have one feed at risk at any given time, diverse feeds at our facility come from different ATS+UPS chains and are totally independent. This is an at-risk notification only, we do not expect any customer impact during these works. June 29, 2026 08:00 BST Active - Scheduled maintenance is starting. June 29, 2026 18:00 BST Completed - Scheduled maintenance is complete.
Started Jun 29, 2026, 05:00 PM UTC · Ongoing
May 29, 2026 17:42 BST Scheduled - Scheduled Maintenance: Helpdesk Portal Migration We will be carrying out scheduled maintenance on the Custodian Helpdesk Portal on Monday 1 June 2026 between 16:00 and 20:00 BST. During this window, the helpdesk portal may be unavailable while we migrate to a new system. Full details have been emailed to users with accounts on the portal. If you have not received the email, please check your junk or spam folder. If you still cannot find it, please contact our support team at [[email protected]](mailto:[email protected]). While the portal is unavailable, customers can still contact support by emailing [[email protected]](mailto:[email protected]) or calling +44 1622 230382. June 1, 2026 16:00 BST Active - Scheduled Maintenance: Helpdesk Portal Migration We will shortly be carrying out scheduled maintenance on the Custodian Helpdesk Portal. During this window, the helpdesk portal may be unavailable while we migrate to a new system. Full details have been emailed to users with accounts on the portal. If you have not received the email, please check your junk or spam folder. If you still cannot find it, please contact our support team at [[email protected]](mailto:[email protected]). While the portal is unavailable, customers can still contact support by emailing [[email protected]](mailto:[email protected]) or calling +44 1622 230382. June 1, 2026 20:00 BST Completed - Scheduled Maintenance: Helpdesk Portal Migration The scheduled maintenance has finished and the helpdesk portal has been migrated to the new system.
Started Jun 1, 2026, 07:00 PM UTC · Ongoing
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Cdc Service | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Cdc Service | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Cdc Service reports normal operation. 0 reports were recorded for Cdc Service in the last 24 hours. Last official check: .
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