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Whatfix has active maintenance
Official provider statusOfficial maintenance active
Maintenance: Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region — Maintenance completed
Official provider statusOfficial maintenance active
Maintenance: Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region — Update: EU Disaster Recovery (DR) Exercise Completed The scheduled DR exercise and live region failover have been completed. All services are operational. Team Whatfix
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Uptimus monitors Whatfix through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 29 monitored components, 105 indexed incidents, 49 maintenance windows and 14 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Whatfix. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Whatfix or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 105 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Whatfix Support, Whatfix Community, and 2 other services are down”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 29 Whatfix components: DAP (Web) - North America - End User Experience, DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North America - Dashboard, DAP (Web) - North America - Multi Format Outputs. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 19m | Yes | Major | ||
| 10m | Yes | Major | ||
| 2h 30m | Yes | Unknown | ||
| 4m | Yes | Major | ||
| 1m | Yes | Major | ||
| 0m | Yes | Major | ||
| 1m | Yes | Major | ||
| 9m | Yes | Major |
Planned work published by the official provider.
Maintenance completed
Started Oct 24, 2026, 09:41 AM UTC · Ongoing
Update: EU Disaster Recovery (DR) Exercise Completed The scheduled DR exercise and live region failover have been completed. All services are operational. Team Whatfix
Started Oct 24, 2026, 09:41 AM UTC · Ongoing
Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window: Date: Saturday, 24 October 2026 Time: 11:00 AM IST – 04:00 PM IST (05:30 UTC to 10:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Started Oct 9, 2026, 10:33 AM UTC · Ongoing
Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region (Rescheduled) This exercise was originally scheduled for Saturday, 03 October 2026 and has been rescheduled to the date below. To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window: Date: Saturday, 10 October 2026 Time: 11:00 AM IST – 04:00 PM IST (05:30 UTC to 10:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Started Oct 3, 2026, 04:30 AM UTC · Resolved Oct 3, 2026, 04:30 AM UTC
Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Saturday, 03 October 2026 Time: 11:00 AM IST – 04:00 PM IST (05:30 UTC to 10:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Started Sep 23, 2026, 03:16 PM UTC · Resolved Sep 23, 2026, 03:16 PM UTC
Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 19 September 2026 Time: 11:00 AM IST – 15:00 PM IST (05:30 UTC – 09:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Started Sep 19, 2026, 05:30 AM UTC · Resolved Sep 19, 2026, 05:30 AM UTC
Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 19 September 2026 Time: 11:00 AM IST – 15:00 PM IST (05:30 UTC – 09:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Started Sep 7, 2026, 06:31 AM UTC · Resolved Sep 7, 2026, 06:31 AM UTC
Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 21 June 2026 Time: 11:00 AM IST – 11:59 PM IST (05:30 UTC – 18:29 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Started Jun 21, 2026, 05:30 AM UTC · Resolved Jun 21, 2026, 05:30 AM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Whatfix | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Whatfix | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Whatfix reports normal operation. 0 reports were recorded for Whatfix in the last 24 hours. Last official check: .
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