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Maintenance
The official status page for Whatfix reports normal operation. 0 reports were recorded for Whatfix in the last 24 hours. Last official check: .
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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official maintenance active
Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region — Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 19 September 2026 Time: 11:00 AM IST – 15:00 PM IST (05:30 UTC – 09:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Official provider statusOfficial status checked
Whatfix has active maintenance
Official provider statusOfficial maintenance active
Scheduled Maintenance: Disaster Recovery (DR) Exercise — Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 21 June 2026 Time: 11:00 AM IST – 11:59 PM IST (05:30 UTC – 18:29 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1m | Yes | Major | ||
| 0m | Yes | Major | ||
| 1m | Yes | Major | ||
| 9m | Yes | Major | ||
| 27m | Yes | Major | ||
| 5m | Yes | Major | ||
| 8m | Yes | Major | ||
| 47m | Yes | Major |
Planned work published by the official provider.
Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 19 September 2026 Time: 11:00 AM IST – 15:00 PM IST (05:30 UTC – 09:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
Started Sep 19, 2026, 05:30 AM UTC · Ongoing
Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 21 June 2026 Time: 11:00 AM IST – 11:59 PM IST (05:30 UTC – 18:29 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix
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Uptimus monitors Whatfix through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 29 monitored components, 101 indexed incidents, 5 maintenance windows and 8 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Whatfix. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Whatfix or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 101 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Whatfix Community”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 29 Whatfix components: DAP (Web) - North America - End User Experience, DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North America - Dashboard, DAP (Web) - North America - Multi Format Outputs. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Whatfix |
Started Jun 21, 2026, 05:30 AM UTC · Ongoing
We have scheduled a service upgrade in the PROD US environment (EAST and WEST) on December 13th, 2025, from 9:30 AM to 4:30 PM IST. Please note that the duration may vary. During this maintenance window, services are expected to remain fully operational. We will provide updates on the status page as the upgrade progresses.
Started Dec 13, 2025, 04:00 AM UTC · Ongoing
We have scheduled a service upgrade in the PROD EU environment (SWI and North Europe) on December 6th, 2025, from 9:30 AM to 2:30 PM IST. Please note that the duration may vary. During this maintenance window, services are expected to remain fully operational. We will provide updates on the status page as the upgrade progresses. Update: The upgrade is currently in progress, and the maintenance window has been extended until 5:30 PM IST.
Started Dec 6, 2025, 04:00 AM UTC · Ongoing
We will be conducting a Disaster Recovery (DR) exercise on our Europe (EU) data centers on October 4th, 2025, from 11:30 AM IST to 2:30 PM IST. Please note that the timing may vary slightly. Application services will not be affected during this exercise. We appreciate your understanding as we work to ensure the reliability and resilience of our systems.
Started Oct 4, 2025, 06:00 AM UTC · Ongoing
| Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
|---|
| 24-hour report activity and regional outage view | Included | Included |
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| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
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| Email, push and webhook alerts from the same workspace | Included | Separate product |
|---|
| Official incident updates and status timeline for Whatfix | Included | User-report led |
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| Component health and maintenance windows kept separate | Included | Limited on public pages |
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