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    Last checked Oct 27, 12:23 AM UTC

    Xsolla status

    Video game monetization and distribution platform.

    Experiencing an issue?

    Xsolla logo

    Is Xsolla down?

    Degraded performance

    Having issues with Xsolla?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Xsolla is experiencing issues

      Official provider status
      Oct 27, 12:23 AM UTC
    2. Official incident active

      Proactive notice: PHP security vulnerabilities — We are aware of critical security vulnerabilities in PHP, announced publicly on 20 October 2026. We are actively patching and mitigating affected systems, and added protections are in place at our web application firewall layer. No action is required from you . If any change could affect your services, we will post here before it begins.

      Official provider status
      Oct 21, 5:12 PM UTC

    Xsolla outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Xsolla outages

    Monitor Xsolla with Uptimus and get alerts when its status changes.

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    Xsolla outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Xsolla outage map

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    Xsolla status history

    Official status observations, not measured service uptime.

    Xsolla components

    Component nameStatus
    Xsolla Pay Station statusUp
    Xsolla Partner Network — Tracking API statusUp
    Xsolla Services — API statusUp
    Xsolla Partner Network — Proxy Page statusUp
    Xsolla Store statusUp
    Xsolla Services — Publisher Account statusUp
    Xsolla Services — Documentation statusUp
    Xsolla Login statusUp
    Xsolla Launcher statusUp
    Xsolla Site Builder statusUp

    Xsolla incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Monitoring127h 13mOngoingOct 21, 20265:12 PM UTCYesUnknown
    Official status·Resolved1h 58mSep 28, 20267:17 AM UTCYesCritical
    Official status·Resolved0mAug 3, 20268:30 PM UTCYesUnknown
    Official status·Resolved16mJul 24, 20269:32 AM UTCYesCritical
    Official status·Resolved2h 37mJul 14, 20266:18 PM UTCYesMinor
    Official status·Resolved44mMay 13, 20268:08 PM UTCYesMinor
    Official status·Resolved1h 39mMay 5, 20267:24 PM UTCYesMajor
    Official status·Resolved0mJan 13, 20261:45 PM UTCYesMinor

    About Xsolla monitoring on Uptimus

    Uptimus monitors Xsolla through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 13 monitored components, 55 indexed incidents, 42 maintenance windows and 3 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Xsolla. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Xsolla

    Get notified when Xsolla or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 55 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Proactive notice: PHP security vulnerabilities”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 13 Xsolla components: Pay Station, Tracking API, API, Proxy Page. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Infrastructure Scheduled Maintenance

      Maintenance

      Hi, We are writing to inform you of a scheduled maintenance window on Monday, November 2, 2026 at 10PM PT . This is our final planned maintenance of the year, and is part of ongoing work to further enhance and optimize our platform infrastructure ahead of the holiday season. Maintenance Window Date: Monday, November 2, 2026 Time: 10:00 PM - 10:30 PM PT Total window: 30 minutes Within the maintenance window, there will be one brief period where services may be interrupted: Interruption window - approximately 10:05 PM – 10:15 PM PT (up to 10 minutes) During this interruption window, Web Shop purchasing (Shop Builder and In-Game Store / store.xsolla.com) may be temporarily unavailable. Players will still be able to browse the store catalogue, but will not be able to add items to their cart or proceed to checkout. Who is affected Partners using Web Shop (Shop Builder and/or In-Game Store) may experience the interruption described above. Players purchasing through a Web Shop will not be able to complete the flow to reach Pay Station during this period. Partners using Pay Station directly via simple checkout (Payments only) will not be affected. Outside of this period, services will remain operational. We will send a reminder notification and provide real-time status updates during the window via our Status Page. If you have any questions or concerns, please reach out to your account manager. Thank you for your continued partnership.

      Started Nov 3, 2026, 06:00 AM UTC · Ongoing

    2. ✓

      Infrastructure Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 9, 2026, 05:00 AM UTC · Resolved Jul 9, 2026, 07:00 AM UTC

    3. ✓

      Infrastructure maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 28, 2026, 06:00 AM UTC · Resolved Apr 28, 2026, 06:30 AM UTC

    4. ✓

      Infrastructure maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 19, 2026, 05:00 AM UTC · Resolved Mar 19, 2026, 09:00 AM UTC

    5. ✓

      Scheduled Maintenance – November 12–13, 2025

      Resolved

      The scheduled maintenance has been completed.

      Started Nov 13, 2025, 06:00 AM UTC · Resolved Nov 13, 2025, 10:00 AM UTC

    6. ✓

      Infrastructure maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 10, 2025, 05:00 AM UTC · Resolved Jul 10, 2025, 09:00 AM UTC

    7. ✓

      Infrastructure maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started May 13, 2025, 05:00 AM UTC · Resolved May 13, 2025, 09:00 AM UTC

    8. ✓

      Infrastructure maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 29, 2024, 05:00 AM UTC · Resolved Oct 29, 2024, 09:00 AM UTC

    Receive alerts when Xsolla publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 42 maintenance windows from the available Xsolla history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Xsolla or an affected component returns to healthy operation after an issue or outage. The current page contains 3 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Xsolla and presents it with the normalized service status. The available history contains 55 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Proactive notice: PHP security vulnerabilities”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “We are aware of critical security vulnerabilities in PHP, announced publicly on 20 October 2026. We are actively patching and mitigating affected systems, and added protections are in place at our web application firewall layer. No action is required from y…”.
    Component status filtering
    Choose all components or only the Xsolla products you use. Official alerts then respect that component selection. Uptimus currently tracks 13 Xsolla components: Pay Station, Tracking API, API, Proxy Page. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Comparison

    Uptimus vs Downdetector for Xsolla

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Xsolla
    Comparison criteriaUptimusDowndetector
    Community outage reports for XsollaIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for XsollaIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Xsolla reports normal operation. An unresolved official incident is listed: “Proactive notice: PHP security vulnerabilities”. 0 reports were recorded for Xsolla in the last 24 hours. Last official check: Oct 27, 12:23 AM UTC.

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