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Personal training software for fitness professionals and clubs.
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Maintenance
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Official status checked
Trainerize has active maintenance
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 3h 27m | Yes | Minor | ||
| 0m | Yes | Unknown | ||
| 3h 16m | Yes | Minor | ||
| 19h 11m | Yes | Major | ||
| 7h 9m | Yes | Minor | ||
| 32h 57m | Yes | Minor | ||
| 47m | Yes | Minor | ||
| 1h 52m | Yes | Minor |
Uptimus monitors Trainerize through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 35 monitored components, 111 indexed incidents, 68 maintenance windows and 13 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Trainerize. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Trainerize or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 111 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “ABC Fitness has detected an issue impacting Ignite Membership & Operations and are Resolved”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 35 Trainerize components: Application Portal, FITI, Membership and Operations, Mobile app. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
Valued Customers, ABC Fitness Technology Team has scheduled a maintenance window for our Ignite applications to ensure the availability, scalability, and security of our core IGNITE applications and database systems during the peak season. When is this happening? Starting November 7th, 2026, we will follow the schedule below: • Eastern: from 9:00 pm to 7:00 am • Central: from 8:00 pm to 6:00 am • Pacific: from 6:00 pm to 4:00 am What will be affected? During the planned maintenance window, all of ABC Fitness services/products will be unavailable, including: • IGNITE Membership Operations and DataTrak • Billing System • All API Services for both IGNITE M&O and Billing • MICO/Member Portal • IGNITE Engagement • EON Additionally, the following elements will be temporarily delayed upon maintenance completion while data syncs across the systems: • Data Warehouse Delivery • CRS & Excel / BI Reporting • IGNITE Sales / GymSales integration syncing between M&O & GymSales • IGNITE Analyze / Customize Data delivery Users may also experience potential latency for 24–48 hours after completion as our team fine tunes backend processing. Why is this happening? This maintenance is part of our Peak Season readiness efforts. During this window, we will perform general system maintenance related to our applications and databases. These activities are to ensure stability, optimal performance, and readiness for increased seasonal demand. What can you do? During this time, you will need to do things manually and capture any information in writing so when the system comes back online you can log it into the platform. Need Help? If you have additional questions or need assistance, please call our 24-hour technical support team at 1-877-222-5767 or contact your Customer Success Manager. Reference: ACC-10785
Started Nov 8, 2026, 02:00 AM UTC · Ongoing
The scheduled maintenance has been completed.
Started Aug 23, 2026, 01:00 AM UTC · Resolved Aug 23, 2026, 10:30 AM UTC
The scheduled maintenance has been completed.
Started Jul 29, 2026, 09:00 AM UTC · Resolved Jul 29, 2026, 10:00 AM UTC
✅ Maintenance Complete. We’re back online. All Ignite Engagement, ABC Trainerize web and mobile services are fully restored. Thank you for your patience while our team completed this important stability work. We know the recent disruptions have had a real impact on you, your business, and your clients, and we sincerely apologize for that impact. Our team has been working continuously to improve
Started Jun 19, 2026, 04:00 AM UTC · Resolved Jun 19, 2026, 04:53 AM UTC
✅ Maintenance Complete. We’re back online. All ABC Trainerize web and mobile services are fully restored. Thank you for your patience while our team completed this important stability work. We know the recent disruptions have had a real impact on you, your business, and your clients, and we sincerely apologize for that impact. Our team has been working continuously to improve
Started Jun 19, 2026, 04:00 AM UTC · Resolved Jun 19, 2026, 04:53 AM UTC
This issue has been resolved, and platform performance has remained stable following our fix. We will continue to monitor to ensure ongoing stability. Past Exercise Stats functionality has been re-enabled in the mobile app and is now available for Trainerize mobile users. Thank you for your patience and understanding while our team worked to restore full functionality.
Started Jun 18, 2026, 05:07 PM UTC · Resolved Jun 19, 2026, 05:11 AM UTC
The scheduled maintenance has been completed.
Started Jun 12, 2026, 06:00 AM UTC · Resolved Jun 12, 2026, 06:30 AM UTC
The scheduled maintenance has been completed.
Started Jun 7, 2026, 04:00 AM UTC · Resolved Jun 7, 2026, 06:35 AM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Trainerize | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Trainerize | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Trainerize reports normal operation. 0 reports were recorded for Trainerize in the last 24 hours. Last official check: .
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