City of Westminster, United Kingdom
Slow Performance
Oct 22, 9:21 AM – about 4 days ago
View 2 reports
Slow Performance
Slow Performance
Last checked
Virgin Money is a UK-based banking and financial services company that operates as a trading name for Clydesdale Bank PLC. It is a full-service bank with a history rooted in the Virgin Group’s financial services venture, Virgin Direct, which launched in 1995. The modern iteration of the brand was formed through a series of significant mergers and acquisitions, most notably its purchase of the former Northern Rock bank in 2012 and the subsequent merger with Clydesdale and Yorkshire Banks (CYBG) in 2018. In a major development, Virgin Money was acquired by Nationwide Building Society in October 2024, making the combined entity the UK’s second-largest provider of mortgages and savings. While the Virgin Money brand is expected to be integrated over several years, it currently continues to operate as a separate entity. The company’s brand identity is built on the well-known Virgin ethos, positioning itself as a challenger to the traditional high street banks. Its purpose is to make banking "fairer, more rewarding, and for the good of society." Virgin Money offers a broad suite of personal and business financial products. These include current and savings accounts, a variety of credit cards, personal loans, and a comprehensive mortgage service. For businesses, it provides current accounts and tailored financial solutions. The company also offers investments, pensions, and insurance. Virgin Money places a strong emphasis on its digital banking services, providing a user-friendly mobile app that allows customers to manage their money, budget, and track spending on the go. Its physical presence is designed to be different from competitors, with a network of "stores" that are more like community hubs and workspaces rather than conventional bank branches. The company is committed to social responsibility through the Virgin Money Foundation, which provides grants to local organizations. Additionally, its products are often linked to the Virgin Red rewards program, giving customers access to various perks and benefits.
Experiencing an issue?
Is Virgin Money down?
No current problems
Share your experience to help others stay informed.
No unusual report activity
No reports in the last 30 minutes.
Community reportsPast report-based status observations, not measured service uptime.
Uptimus analyzes recent community reports and their normal reporting baseline to identify unusual activity affecting Virgin Money.
Uptimus is an independent monitoring service and is not affiliated with Virgin Money. A healthy status does not guarantee that every user, device or region is unaffected.
The displayed status is based on recent reports and available monitoring signals compared with the normal reporting baseline.
Uptimus groups relevant reports and signals so recurring availability, login, performance and connectivity problems are easier to identify.
Common questions and answers
No, Virgin Money is currently operational.
Uptimus analyzes recent community reports and their normal reporting baseline to identify unusual activity affecting Virgin Money. The displayed status is based on recent reports and available monitoring signals compared with the normal reporting baseline.
Add Virgin Money from your Uptimus workspace or mobile app to receive email, push, or webhook notifications when incidents occur.
Both services use community reports to highlight possible disruptions. Uptimus adds a unified workspace, localized context, public discussion and alerting across five service types.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Virgin Money | Included | Included |
Recent reports do not indicate current problems with Virgin Money. This assessment is based on report activity, not an official provider confirmation. 0 reports were recorded for Virgin Money in the last 24 hours. Report activity assessed: .
| Included |
| Included |
| 24-hour report activity and regional outage view | Included | Included |
|---|
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
|---|
| Email, push and webhook alerts from the same workspace | Included | Separate product |
|---|
| Public discussion, ratings and incident context on one page | Included | Limited on public pages |
|---|
| One normalized status model shared across all five service types | Included | Separate product |
|---|
Discover other popular services and their current status
0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
30 reports loaded
Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.
Rate this service
No reviews yet
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
No incidents in the available history.
Share your thoughts about Virgin Money