Partially — Facts is reporting degraded service.

Where does Uptimus get the official Facts status?

Uptimus reads the official Facts status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Facts Status Page: https://status.factsmgt.com Facts Home Page: https://factsmgt.com

Facts says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Facts support if the problem continues.

How can I check whether Facts is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Facts outages?

Add Facts to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Facts exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Jul 18, 2:55 PM UTC

Facts status

Education technology services for K-12 schools and businesses.

Experiencing an issue?

Is Facts down?

Degraded performance

The current official status of Facts cannot be verified. The latest stored provider observation indicated degraded performance. 0 reports were recorded for Facts in the last 24 hours. Last official check: Jul 18, 2:55 PM UTC.

Source: official status page

Having issues with Facts?

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Facts service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

View chart data

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Official status checked
Facts is experiencing issues
Official provider status
Jul 18, 2:55 PM UTC
Official maintenance active
Planned Maintenance for All FACTS Applications — The scheduled change has been successfully completed.
Official provider status
Jul 17, 5:00 AM UTC
Official maintenance active
FACTS SIS Planned Maintenance — The scheduled change has been successfully completed.
Official provider status
Jun 21, 2:00 AM UTC
Official incident active
Multi-Factor Authentication (MFA) Questions — For MFA questions, setup, and troubleshooting guidance, please visit the HubHelp MFA Resource Center: Multi-Factor Authentication (MFA) Troubleshooting & FAQs - HubHelp
Official provider status
Jun 11, 7:00 PM UTC
Official incident active
Multi-Factor Authentication (MFA) Questions — Informational notice complete.
Official provider status
Jun 6, 1:01 AM UTC

Facts outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Facts outage map

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Facts status history

Official status observations, not measured service uptime.

Last 60 daysDaily history

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Operational
Issues
Outage
Maintenance
No data

Facts components

Component name	Status
Facts Dashboard Builder status	Unknown
Facts Grant & Aid status	Unknown
Facts Payment Plans status	Unknown
Facts Report Manager status	Unknown
FACTS SIS status	Unknown
Facts Maintenance Manager status	Unknown
Facts Admissions status	Unknown
Facts Application status	Unknown
Facts Web Forms status	Unknown
Facts Enrollment status	Unknown

Facts incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	6h 48m	Jun 22, 20262:51 PM UTC	Yes	Minor
Official statusUnresolved	2124h 7mOngoing	Jun 11, 20267:00 PM UTC	Yes	Unknown
Official statusResolved	2h 14m	Jun 2, 20266:49 PM UTC	Yes	Minor
Official statusResolved	81h 52m	May 28, 20269:12 PM UTC	Yes	Minor
Official statusResolved	1h 26m	May 11, 20262:35 PM UTC	Yes	Minor
Official statusResolved	5h 42m	Apr 30, 202611:48 AM UTC	Yes	Major
Official statusUnresolved	3205h 34mOngoing	Apr 27, 20265:33 PM UTC	Yes	Unknown
Official statusResolved	4h	Apr 23, 20263:04 PM UTC	Yes	Minor

Community Discussion

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About Facts monitoring on Uptimus

Uptimus monitors Facts through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 36 monitored components, 20 indexed incidents, 6 maintenance windows and 9 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Facts. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Facts

Get notified when Facts or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 20 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Performance Issues impacting FACTS SIS”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 36 Facts components: Dashboard Builder, Grant & Aid, Payment Plans, Report Manager. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Scheduled maintenance

Planned work published by the official provider.

Planned Maintenance for All FACTS Applications
Maintenance
The scheduled change has been successfully completed.
Started Jul 16, 2026, 03:00 AM UTC · Ongoing
FACTS SIS Planned Maintenance
Maintenance
The scheduled change has been successfully completed.
Started Jun 19, 2026, 02:00 PM UTC · Ongoing
Investigating potential latency issues
Resolved
The issue impacting Enrollment, School Site, Family Portal, Application, Parent Alert, FACTS SIS, Cash Register, Medical, Google Classroom Integration (GCI), Report Cards, Family App, Maintenance Manager, Attendance, Report Manager, Web Forms, Database Tasks, Classroom, Cafeteria, Lesson Plans, Communications, Scheduling, Child Care, Gradebook, Admissions has been resolved, and services are operating normally. We appreciate your patience and understanding while we worked to restore functionality.
Started May 11, 2026, 06:50 PM UTC · Resolved May 11, 2026, 10:50 PM UTC
Investigating potential issues
Resolved
The issue impacting Enrollment, School Site, Family Portal, Application, Parent Alert, FACTS SIS, Cash Register, Medical, Google Classroom Integration (GCI), Report Cards, Family App, Maintenance Manager, Attendance, Report Manager, Web Forms, Database Tasks, Classroom, Cafeteria, Lesson Plans, Communications, Scheduling, Child Care, Gradebook, Admissions has been resolved.
Started May 8, 2026, 09:03 PM UTC · Resolved May 8, 2026, 09:19 PM UTC
FACTS Planned Maintenance
Maintenance
The scheduled change has been successfully completed.
Started May 1, 2026, 02:00 PM UTC · Ongoing
FACTS SIS Service Disruption
Resolved
The issue impacting FACTS SIS has been resolved, and services are operating normally. We appreciate your patience and understanding while we worked to restore functionality.
Started Apr 24, 2026, 12:12 PM UTC · Resolved Apr 24, 2026, 08:24 PM UTC

Maintenance notifications

Receive alerts when Facts publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 6 maintenance windows from the available Facts history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Facts or an affected component returns to healthy operation after an issue or outage. The current page contains 9 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Facts and presents it with the normalized service status. The available history contains 20 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Performance Issues impacting FACTS SIS”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “The issue impacting FACTS SIS has been resolved.”.

Component status filtering

Choose all components or only the Facts products you use. Official alerts then respect that component selection. Uptimus currently tracks 36 Facts components: Dashboard Builder, Grant & Aid, Payment Plans, Report Manager. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Comparison criteria	Uptimus	Downdetector
Community outage reports for Facts	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Facts	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

Facts status

Having issues with Facts?

Facts service health graph

Facts activity

Latest activity

Facts outage reports

Facts outage map

Facts outage map

Facts status history

Facts components

Facts incident history

Community Discussion

About Facts monitoring on Uptimus

How Uptimus monitors Facts

Scheduled maintenance

Planned Maintenance for All FACTS Applications

FACTS SIS Planned Maintenance

Investigating potential latency issues

Investigating potential issues

FACTS Planned Maintenance

FACTS SIS Service Disruption

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Uptimus vs Downdetector for Facts

How would you rate Facts over the last month?