No — Bigcommerce is operational.

Where does Uptimus get the official Bigcommerce status?

Uptimus reads the official Bigcommerce status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Bigcommerce Status Page: https://status.bigcommerce.com Bigcommerce Home Page: https://www.bigcommerce.com

Bigcommerce says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Bigcommerce support if the problem continues.

How can I check whether Bigcommerce is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Bigcommerce outages?

Add Bigcommerce to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Bigcommerce exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:02 PM UTC

Bigcommerce status

Enterprise ecommerce platform for growth and success.

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Is Bigcommerce down?

Operational

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Latest activity

Last 24 hours

Official status checked
All systems operational
Official provider status
Oct 26, 11:02 PM UTC
Official incident resolved
Some Android shoppers on headless storefronts may be unable to reach checkout — This incident has been resolved.
Official provider status
Oct 26, 2:18 PM UTC

Bigcommerce outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Bigcommerce outage map

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Bigcommerce outage map

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Bigcommerce status history

Official status observations, not measured service uptime.

Bigcommerce components

Component name	Status
Bigcommerce API & Webhooks status	Up
Bigcommerce 3rd Party Services — Avalara status	Up
Bigcommerce B2B Edition — B2B Edition - API status	Up
Bigcommerce Client Services — Client Portal status	Up
Bigcommerce B2B Edition — B2B Edition - Dashboard status	Up
Bigcommerce 3rd Party Services — Braintree status	Up
Bigcommerce Checkout & Payment Processing status	Up
Bigcommerce Client Services — Support Center status	Up
Bigcommerce B2B Edition — B2B Edition - Buyers Portal status	Up
Bigcommerce 3rd Party Services — Braintree PayPal Processing status	Up

Bigcommerce incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	2h 11m	Oct 26, 202612:07 PM UTC	Yes	Major
Official statusResolved	3h 12m	Oct 24, 20263:35 PM UTC	Yes	Minor
Official statusResolved	14m	Oct 24, 20261:08 PM UTC	Yes	Unknown
Official statusResolved	7h 33m	Oct 22, 20268:14 PM UTC	Yes	Minor
Official statusResolved	1h 10m	Oct 20, 20269:23 AM UTC	Yes	Minor
Official statusResolved	0m	Oct 15, 202610:14 PM UTC	Yes	Minor
Official statusResolved	1h 29m	Oct 14, 20267:21 PM UTC	Yes	Unknown
Official statusResolved	1h 29m	Oct 14, 20266:32 PM UTC	Yes	Minor

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About Bigcommerce monitoring on Uptimus

Uptimus monitors Bigcommerce through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 18 monitored components, 105 indexed incidents, 50 maintenance windows and 27 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Bigcommerce. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Bigcommerce

Get notified when Bigcommerce or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 105 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Some Android shoppers on headless storefronts may be unable to reach checkout”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 18 Bigcommerce components: API & Webhooks, Avalara, B2B Edition - API, Client Portal. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

B2B Edition - Migration
Resolved
The scheduled maintenance has been completed.
Started Mar 13, 2025, 03:00 AM UTC · Resolved Mar 13, 2025, 03:30 AM UTC
[Scheduled] PayPal Planned Maintenance
Resolved
The scheduled maintenance has been completed.
Started Oct 18, 2019, 05:00 AM UTC · Resolved Oct 18, 2019, 05:15 AM UTC
FINAL WARNING OF SOFTLAYER HOSTING DEPRECATION, 8/21/2019:
Resolved
The scheduled maintenance has been completed.
Started Aug 21, 2019, 06:00 PM UTC · Resolved Aug 21, 2019, 07:17 PM UTC
BigCommerce Payments emergency maintenance
Resolved
The emergency maintenance has been completed.
Started Apr 23, 2019, 01:35 AM UTC · Resolved Apr 23, 2019, 01:39 AM UTC
BigCommerce Asset Storage - Planned Maintenance
Resolved
The scheduled maintenance is complete.
Started Apr 19, 2019, 05:00 AM UTC · Resolved Apr 19, 2019, 05:31 AM UTC
BigCommerce Asset Storage
Resolved
The scheduled maintenance has been completed.
Started Apr 18, 2019, 05:00 AM UTC · Resolved Apr 18, 2019, 05:34 AM UTC
BigCommerce Asset Storage - Planned Maintenance
Resolved
The scheduled maintenance has been completed.
Started Apr 8, 2019, 09:00 PM UTC · Resolved Apr 8, 2019, 09:30 PM UTC
Emergency Maintenance to legacy email accounts
Resolved
The scheduled maintenance has been completed.
Started Mar 29, 2019, 10:10 PM UTC · Resolved Mar 29, 2019, 11:10 PM UTC

Receive alerts when Bigcommerce publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 50 maintenance windows from the available Bigcommerce history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Bigcommerce or an affected component returns to healthy operation after an issue or outage. The current page contains 27 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Bigcommerce and presents it with the normalized service status. The available history contains 105 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Some Android shoppers on headless storefronts may be unable to reach checkout”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.

Component status filtering

Choose all components or only the Bigcommerce products you use. Official alerts then respect that component selection. Uptimus currently tracks 18 Bigcommerce components: API & Webhooks, Avalara, B2B Edition - API, Client Portal. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Bigcommerce

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Bigcommerce
Comparison criteria	Uptimus	Downdetector
Community outage reports for Bigcommerce	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Bigcommerce	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Bigcommerce reports normal operation. Within the last 24 hours, the provider marked “Some Android shoppers on headless storefronts may be unable to reach checkout” as resolved. 0 reports were recorded for Bigcommerce in the last 24 hours. Last official check: Oct 26, 11:02 PM UTC.

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