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    Last checked Oct 27, 12:24 AM UTC

    Cardconnect status

    Payment processing for Agent ISO partners to boost sales growth.

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    Cardconnect logo

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    Maintenance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Cardconnect has active maintenance

      Official provider status
      Oct 27, 12:24 AM UTC
    2. Official maintenance active

      BluePay Gateway Maintenance — On Tuesday October 27th 2026, from 10:00 PM to 11:00 PM CDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions. Changes include: Change Direct-to-Bank ACH Notice of Change (NOC) processing to no longer modify the bank account on completed transactions. The corrected account information is saved and used only on subsequent transactions. Third-Party Sender ACH already works this way. Update ACH Description validation to remove extended ASCII values.

      Official provider status
      Oct 26, 8:50 PM UTC
    3. Official maintenance active

      Hosted iFrame Tokenizer Maintenance | PROD — On Wednesday, October 28, 2026, from 6:00 AM until 9:00 AM EDT, we will be performing maintenance on the Hosted iFrame Tokenizer PROD environment. No impact to customers or transactions is expected. If you encounter any issues, please follow your standard support escalation procedure.

      Official provider status
      Oct 26, 4:13 PM UTC

    Cardconnect outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Cardconnect outages

    Monitor Cardconnect with Uptimus and get alerts when its status changes.

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    Cardconnect outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Cardconnect outage map

    Loading report locations…

    Cardconnect status history

    Official status observations, not measured service uptime.

    Cardconnect components

    Component nameStatus
    Cardconnect Processors — ACH Payment Services by Fiserv statusUp
    Cardconnect BluePay Gateway statusUp
    Cardconnect CardPointe Integrated Payments — CardPointe Integrated Terminal statusUp
    Cardconnect UAT (Testing) — CardPointe Integrated Terminal UAT (Testing) statusUp
    Cardconnect Processors — American Express statusUp
    Cardconnect UAT (Testing) — CardPointe Gateway UAT (Testing) statusUp
    Cardconnect CardPointe Integrated Payments — CardPointe Integrated Terminal (Clover) statusUp
    Cardconnect cardconnect.com statusUp
    Cardconnect CardPointe Desktop statusUp
    Cardconnect UAT (Testing) — CardPointe Desktop UAT (Testing) statusUp

    Cardconnect incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved1h 26mOct 9, 20264:46 PM UTCYesMajor
    Official status·Resolved1h 41mOct 7, 20267:18 PM UTCYesMinor
    Official status·Resolved4h 2mSep 28, 20265:25 PM UTCYesUnknown
    Official status·Resolved5h 47mSep 22, 202612:43 PM UTCYesMinor
    Official status·Resolved3h 59mSep 16, 20269:21 PM UTCYesUnknown
    Official status·Resolved4hSep 9, 20268:33 PM UTCYesMinor
    Official status·Resolved2h 42mJul 24, 20261:17 PM UTCYesMinor
    Official status·Resolved6h 9mJul 22, 20262:05 PM UTCYesUnknown

    About Cardconnect monitoring on Uptimus

    Uptimus monitors Cardconnect through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 49 monitored components, 60 indexed incidents, 116 maintenance windows and 37 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Cardconnect. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Cardconnect

    Get notified when Cardconnect or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 60 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “CoPilot, CardPointe Desktop, CardPointe Integrated Terminal, Gateway Service Disruption”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 49 Cardconnect components: ACH Payment Services by Fiserv, BluePay Gateway, CardPointe Integrated Terminal, CardPointe Integrated Terminal UAT (Testing). Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Hosted iFrame Tokenizer Maintenance | PROD

      Maintenance

      On Wednesday, October 28, 2026, from 6:00 AM until 9:00 AM EDT, we will be performing maintenance on the Hosted iFrame Tokenizer PROD environment. No impact to customers or transactions is expected. If you encounter any issues, please follow your standard support escalation procedure.

      Started Oct 28, 2026, 10:00 AM UTC · Ongoing

    2. ✓

      BluePay Gateway Maintenance

      Maintenance

      On Tuesday October 27th 2026, from 10:00 PM to 11:00 PM CDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions. Changes include: Change Direct-to-Bank ACH Notice of Change (NOC) processing to no longer modify the bank account on completed transactions. The corrected account information is saved and used only on subsequent transactions. Third-Party Sender ACH already works this way. Update ACH Description validation to remove extended ASCII values.

      Started Oct 28, 2026, 03:00 AM UTC · Ongoing

    3. ✓

      CardPointe Gateway Maintenance | UAT (Non-Production)

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 26, 2026, 01:00 PM UTC · Resolved Oct 26, 2026, 03:00 PM UTC

    4. ✓

      CardSecure Maintenance | Production

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 24, 2026, 11:00 AM UTC · Resolved Oct 24, 2026, 02:00 PM UTC

    5. ✓

      CardSecure Maintenance | UAT

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 22, 2026, 01:00 PM UTC · Resolved Oct 22, 2026, 03:00 PM UTC

    6. ✓

      Hosted iFrame Tokenizer | UAT

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 21, 2026, 01:00 PM UTC · Resolved Oct 21, 2026, 03:00 PM UTC

    7. ✓

      CoPilot Maintenance | Production

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 21, 2026, 01:00 AM UTC · Resolved Oct 21, 2026, 02:00 AM UTC

    8. ✓

      CardSecure Maintenance | UAT

      Resolved

      On Tuesday, October 20, 2026, we will be making updates to the CardSecure UAT environment from 9:00 a.m to 11:00 a.m ET. There is no anticipated impact to our live production environment. IMPORTANT: If your business’s software or application is directly integrated with any of the CardConnect products, we advise that you test transactions in our UAT environment within 24 hours of this scheduled maintenance period. This will help us improve your experience within the production environment. If you experience an issue, please follow your standard support and escalation procedures.

      Started Oct 20, 2026, 01:00 PM UTC · Resolved Oct 20, 2026, 03:00 PM UTC

    Maintenance notifications
    Receive alerts when Cardconnect publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 116 maintenance windows from the available Cardconnect history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Cardconnect or an affected component returns to healthy operation after an issue or outage. The current page contains 37 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Cardconnect and presents it with the normalized service status. The available history contains 60 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “CoPilot, CardPointe Desktop, CardPointe Integrated Terminal, Gateway Service Disruption”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.
    Component status filtering
    Choose all components or only the Cardconnect products you use. Official alerts then respect that component selection. Uptimus currently tracks 49 Cardconnect components: ACH Payment Services by Fiserv, BluePay Gateway, CardPointe Integrated Terminal, CardPointe Integrated Terminal UAT (Testing). Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Cardconnect

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Cardconnect
    Comparison criteriaUptimusDowndetector
    Community outage reports for CardconnectIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for CardconnectIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Cardconnect reports normal operation. 0 reports were recorded for Cardconnect in the last 24 hours. Last official check: Oct 27, 12:24 AM UTC.

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