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Maintenance
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Official status checked
Cardconnect has active maintenance
Official provider statusOfficial maintenance active
BluePay Gateway Maintenance — On Tuesday October 27th 2026, from 10:00 PM to 11:00 PM CDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions. Changes include: Change Direct-to-Bank ACH Notice of Change (NOC) processing to no longer modify the bank account on completed transactions. The corrected account information is saved and used only on subsequent transactions. Third-Party Sender ACH already works this way. Update ACH Description validation to remove extended ASCII values.
Official provider statusOfficial maintenance active
Hosted iFrame Tokenizer Maintenance | PROD — On Wednesday, October 28, 2026, from 6:00 AM until 9:00 AM EDT, we will be performing maintenance on the Hosted iFrame Tokenizer PROD environment. No impact to customers or transactions is expected. If you encounter any issues, please follow your standard support escalation procedure.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 26m | Yes | Major | ||
| 1h 41m | Yes | Minor | ||
| 4h 2m | Yes | Unknown | ||
| 5h 47m | Yes | Minor | ||
| 3h 59m | Yes | Unknown | ||
| 4h | Yes | Minor | ||
| 2h 42m | Yes | Minor | ||
| 6h 9m | Yes | Unknown |
Uptimus monitors Cardconnect through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 49 monitored components, 60 indexed incidents, 116 maintenance windows and 37 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Cardconnect. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Cardconnect or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 60 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “CoPilot, CardPointe Desktop, CardPointe Integrated Terminal, Gateway Service Disruption”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 49 Cardconnect components: ACH Payment Services by Fiserv, BluePay Gateway, CardPointe Integrated Terminal, CardPointe Integrated Terminal UAT (Testing). Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
On Wednesday, October 28, 2026, from 6:00 AM until 9:00 AM EDT, we will be performing maintenance on the Hosted iFrame Tokenizer PROD environment. No impact to customers or transactions is expected. If you encounter any issues, please follow your standard support escalation procedure.
Started Oct 28, 2026, 10:00 AM UTC · Ongoing
On Tuesday October 27th 2026, from 10:00 PM to 11:00 PM CDT, we will be making updates to the BluePay Gateway. There is no anticipated impact to customers or transactions. Changes include: Change Direct-to-Bank ACH Notice of Change (NOC) processing to no longer modify the bank account on completed transactions. The corrected account information is saved and used only on subsequent transactions. Third-Party Sender ACH already works this way. Update ACH Description validation to remove extended ASCII values.
Started Oct 28, 2026, 03:00 AM UTC · Ongoing
The scheduled maintenance has been completed.
Started Oct 26, 2026, 01:00 PM UTC · Resolved Oct 26, 2026, 03:00 PM UTC
The scheduled maintenance has been completed.
Started Oct 24, 2026, 11:00 AM UTC · Resolved Oct 24, 2026, 02:00 PM UTC
The scheduled maintenance has been completed.
Started Oct 22, 2026, 01:00 PM UTC · Resolved Oct 22, 2026, 03:00 PM UTC
The scheduled maintenance has been completed.
Started Oct 21, 2026, 01:00 PM UTC · Resolved Oct 21, 2026, 03:00 PM UTC
The scheduled maintenance has been completed.
Started Oct 21, 2026, 01:00 AM UTC · Resolved Oct 21, 2026, 02:00 AM UTC
On Tuesday, October 20, 2026, we will be making updates to the CardSecure UAT environment from 9:00 a.m to 11:00 a.m ET. There is no anticipated impact to our live production environment. IMPORTANT: If your business’s software or application is directly integrated with any of the CardConnect products, we advise that you test transactions in our UAT environment within 24 hours of this scheduled maintenance period. This will help us improve your experience within the production environment. If you experience an issue, please follow your standard support and escalation procedures.
Started Oct 20, 2026, 01:00 PM UTC · Resolved Oct 20, 2026, 03:00 PM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Cardconnect | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Cardconnect | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Cardconnect reports normal operation. 0 reports were recorded for Cardconnect in the last 24 hours. Last official check: .
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