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Managed cloud solution for service providers with revenue-sharing business model.
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Cloudsigma is experiencing an outage
Official provider statusOfficial maintenance active
[TYO] PaaS Maintenance — CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our PaaS platform in the Tokyo cloud location. IMPACT: There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers may not be able to access the PaaS platform.
Official provider statusOfficial maintenance active
[JHB] Network Maintenance - Stage 2 — CloudSigma would like to inform you that we are planning to perform a scheduled maintenance on our Network infrastructure for the Johor cloud. More precisely, we will be performing upgrades on the routers supporting the cloud. IMPACT: There will be no impact on existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Official provider statusOfficial incident active
[ALL] Chat & Ticketing System Unavailable — CloudSigma would like to inform you that the chat system is available again. Work on the ticketing system is still ongoing, as tickets can't be opened from the WebApp. Customers can still contact us directly via [email protected], and we will process urgent requests and help with any issues experienced. Thank you for your patience and understanding.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 37m | Yes | Minor | ||
| 8h 49m | Yes | Minor | ||
| 17h 31m | Yes | Minor | ||
| 4h 24m | Yes | Critical | ||
| 73h 44m | Yes | Minor | ||
| 6h 27m | Yes | Major | ||
| 689h 12mOngoing | Yes | Major | ||
| 8h 44m | Yes | Major |
Uptimus monitors Cloudsigma through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 15 monitored components, 71 indexed incidents, 215 maintenance windows and 49 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Cloudsigma. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Cloudsigma or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 71 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[FRA] Unavailable Web App”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 15 Cloudsigma components: Zürich Cloud, Geneva Cloud, Frankfurt Cloud, Dusseldorf Cloud. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our PaaS platform in the Tokyo cloud location. IMPACT: There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers may not be able to access the PaaS platform.
Started Nov 2, 2026, 11:00 AM UTC · Ongoing
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance on our Network infrastructure for the Johor cloud. More precisely, we will be performing upgrades on the routers supporting the cloud. IMPACT: There will be no impact on existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Started Nov 2, 2026, 09:00 AM UTC · Ongoing
CloudSigma would like to inform you that we are going to perform a scheduled Data Center Maintenance in the Clark cloud location. During the maintenance, we will conduct preventive activities on part of the infrastructure supporting the DC. IMPACT: There will be no impact on any of the existing servers, drives, or networking, as our equipment has the required level of redundancy.
Started Oct 31, 2026, 12:00 AM UTC · Ongoing
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Johor cloud. More precisely, we will be performing upgrades on the routers supporting the cloud. IMPACT: There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Started Oct 30, 2026, 09:00 AM UTC · Ongoing
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Perth cloud. More precisely, we will be performing upgrades on the routers supporting the cloud. IMPACT: There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Started Oct 29, 2026, 09:00 AM UTC · Ongoing
CloudSigma would like to inform you that one of our internet service providers, for the Geneva and Frankfurt cloud locations, is going to perform a planned maintenance of their network. IMPACT: During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Started Oct 29, 2026, 05:00 AM UTC · Ongoing
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Clark cloud location. IMPACT: There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Started Oct 28, 2026, 03:00 PM UTC · Ongoing
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Perth cloud. More precisely, we will be performing upgrades on the routers supporting the cloud. IMPACT: There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services.
Started Oct 28, 2026, 09:00 AM UTC · Ongoing
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Cloudsigma | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Cloudsigma | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Cloudsigma reports normal operation. An unresolved official incident is listed: “[ALL] Chat & Ticketing System Unavailable”. 0 reports were recorded for Cloudsigma in the last 24 hours. Last official check: .
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