Where does Uptimus get the official Ekata status?

Uptimus reads the official Ekata status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Ekata Status Page: https://status.ekata.com Ekata Home Page: https://ekata.com

Ekata says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Ekata support if the problem continues.

How can I check whether Ekata is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Ekata outages?

Add Ekata to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Ekata exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Ekata Status, Incidents and Uptime

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About Ekata monitoring on Uptimus

Uptimus monitors Ekata through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 21 monitored components, 50 indexed incidents, 50 maintenance windows and 3 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Ekata. A healthy status does not guarantee that every user, device or region is unaffected.

Outage notifications

Get notified when Ekata or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Ekata Intermittent Latency and Error Responses”.

Issues notifications

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 21 Ekata components: Identity Review 360 (formerly known as Pro Insight), API - Transaction Risk, API - Transaction Risk - EU, API - Transaction Risk - APAC. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Ekata publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 50 maintenance windows from the available Ekata history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Ekata or an affected component returns to healthy operation after an issue or outage. The current page contains 3 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Ekata and presents it with the normalized service status. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Ekata Intermittent Latency and Error Responses”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “A service disruption was identified and is now resolved for Mastercard Identity Solutions. Impact Description: Customers may have experienced intermittent latency and error responses when using Identity Review API (formerly known as Identity Check API), Ide…”.

Component status filtering

Choose all components or only the Ekata products you use. Official alerts then respect that component selection. Uptimus currently tracks 21 Ekata components: Identity Review 360 (formerly known as Pro Insight), API - Transaction Risk, API - Transaction Risk - EU, API - Transaction Risk - APAC. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Ekata Status

Recent outage reports

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Service uptime history

Ekata: Recent outages and issues

Ekata outage map

See where reports are coming from

Ekata tracked components

About Ekata monitoring on Uptimus

Frequently Asked Questions

Get notified when Ekata changes status