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Last checked Sep 8, 4:38 AM UTC

Gorgias status

AI-powered customer support platform for ecommerce stores.

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Is Gorgias down?

Operational

The official status page for Gorgias reports normal operation. 0 reports were recorded for Gorgias in the last 24 hours. Last official check: Sep 8, 4:38 AM UTC.

Source: official status page

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OverviewActivityHistoryCommunityAbout

Gorgias service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

Gorgias activity

Loading reports… · Last 24 hours

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by Uptimus
————Now
  • No problems detected
  • Possible problems
  • Problems detected
  • Early warning
  • Official incident

Small green bars: normal status (illustrative). Taller bars: report activity.

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Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

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15-minute report intervals · UTC
StartEndReportsStatus

Latest activity

Last 24 hours
  1. Official status checked

    All systems operational

    Official provider status
    Sep 8, 4:38 AM UTC

Gorgias outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

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Gorgias outage map

Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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Gorgias outage map

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Gorgias status history

Official status observations, not measured service uptime.

Last 60 daysDaily history
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——
  • Operational
  • Issues
  • Outage
  • Maintenance
  • No data

Gorgias components

Component nameStatus
Gorgias Automate — AI Agent statusUp
Gorgias Convert — Campaigns statusUp
Gorgias Helpdesk Integrations — Email statusUp
Gorgias Infrastructure & Cloud — Google Cloud Platform Google Container Engine statusUp
Gorgias Help Center — REST API statusUp
Gorgias Helpdesk — REST API statusUp
Gorgias Helpdesk Clusters — us-east1-635c statusUp
Gorgias Help Center — Customer Help Center website statusUp
Gorgias Automate — Flows statusUp
Gorgias Infrastructure & Cloud — Google Cloud Platform Google Cloud Storage statusUp

Gorgias incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

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Incident nameDurationStartedUTCAcknowledgedSeverity
Official status·Resolved4h 22mSep 2, 20262:49 PM UTCYesMajor
Official status·Resolved55mSep 1, 20265:05 PM UTCYesMajor
Official status·Resolved3h 39mSep 1, 20263:19 PM UTCYesMajor
Official status·Resolved40mAug 27, 20264:22 PM UTCYesMajor
Official status·Resolved20h 28mAug 11, 20262:31 PM UTCYesMajor
Official status·Resolved1h 40mAug 11, 202611:36 AM UTCYesMajor
Official status·Resolved44mJul 27, 202610:30 PM UTCYesMajor
Official status·Resolved37mJul 22, 202612:35 PM UTCYesMajor

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About Gorgias monitoring on Uptimus

Uptimus monitors Gorgias through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 77 monitored components, 71 indexed incidents, 50 maintenance windows and 24 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Gorgias. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Gorgias

Get notified when Gorgias or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 71 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Instagram direct message delayed ingestion”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 77 Gorgias components: AI Agent, Campaigns, Email, Google Cloud Platform Google Container Engine. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Scheduled maintenance

Planned work published by the official provider.

  1. ✓

    Scheduled Infrastructure Maintenance - Europe

    Resolved

    The scheduled maintenance has been completed.

    Started May 19, 2026, 11:00 PM UTC · Resolved May 20, 2026, 12:00 AM UTC

  2. ✓

    Scheduled Database Maintenance - North America

    Resolved

    The scheduled maintenance has been completed.

    Started May 6, 2026, 07:00 AM UTC · Resolved May 6, 2026, 07:53 AM UTC

  3. ✓

    Scheduled Database Maintenance - North America

    Resolved

    The scheduled maintenance has been completed.

    Started May 4, 2026, 07:00 AM UTC · Resolved May 4, 2026, 07:56 AM UTC

  4. ✓

    Scheduled Database Maintenance - North America

    Resolved

    The scheduled maintenance has been completed.

    Started Apr 29, 2026, 07:00 AM UTC · Resolved Apr 29, 2026, 07:50 AM UTC

  5. ✓

    Scheduled Infrastructure Maintenance - North America

    Resolved

    The scheduled maintenance has been completed.

    Started Apr 27, 2026, 07:00 AM UTC · Resolved Apr 27, 2026, 07:58 AM UTC

  6. ✓

    Scheduled Database Maintenance - North America

    Resolved

    The scheduled maintenance has been completed.

    Started Apr 22, 2026, 07:00 AM UTC · Resolved Apr 22, 2026, 07:43 AM UTC

  7. ✓

    Scheduled Infrastructure Maintenance - North America

    Resolved

    The scheduled maintenance has been completed.

    Started Apr 15, 2026, 07:00 AM UTC · Resolved Apr 15, 2026, 08:00 AM UTC

  8. ✓

    Scheduled Infrastructure Maintenance - Europe

    Resolved

    The scheduled maintenance has been completed.

    Started Apr 13, 2026, 11:00 PM UTC · Resolved Apr 14, 2026, 12:00 AM UTC

Maintenance notifications
Receive alerts when Gorgias publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 50 maintenance windows from the available Gorgias history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Recovery notifications
Know when Gorgias or an affected component returns to healthy operation after an issue or outage. The current page contains 24 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Status messages
Uptimus stores the incident headline published by Gorgias and presents it with the normalized service status. The available history contains 71 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Instagram direct message delayed ingestion”.
Status details
Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.
Component status filtering
Choose all components or only the Gorgias products you use. Official alerts then respect that component selection. Uptimus currently tracks 77 Gorgias components: AI Agent, Campaigns, Email, Google Cloud Platform Google Container Engine. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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Community outage reports for GorgiasIncludedIncluded
Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
24-hour report activity and regional outage viewIncludedIncluded
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Email, push and webhook alerts from the same workspaceIncludedSeparate product
Official incident updates and status timeline for GorgiasIncludedUser-report led
Component health and maintenance windows kept separateIncludedLimited on public pages
IncludedUser-report led · Limited on public pagesSeparate product

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