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Helpdesk status
Customer communication management with AI-powered ticketing software.
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Is Helpdesk down?
Status unavailable
Source: official status page
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Helpdesk service health graph
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Helpdesk activity
Loading reports… · Last 24 hours
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- No problems detected
- Possible problems
- Problems detected
- Early warning
- Official incident
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
View chart data
| Start | End | Reports | Status |
|---|
Latest activity
Last 24 hoursStatus verification pending
The latest official observation is not fresh enough to confirm current service health.
Official provider status
Helpdesk outage reports
0 outage reports in the last 24 hours.
Helpdesk outage map
Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.Helpdesk outage map
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Helpdesk status history
Official status observations, not measured service uptime.
Last 60 daysDaily history
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- Operational
- Issues
- Outage
- Maintenance
- No data
Helpdesk components
| Component name | Status |
|---|---|
| Helpdesk Subprocessors' service status | Up |
| Helpdesk API status | Up |
| Helpdesk Integrations status | Up |
| Helpdesk Agent app status | Up |
Helpdesk incident history
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 2h 15m | Yes | Minor | ||
| 4h 11m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor |
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About Helpdesk monitoring on Uptimus
Uptimus monitors Helpdesk through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 4 monitored components, 25 indexed incidents, 0 maintenance windows and 1 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Helpdesk. A healthy status does not guarantee that every user, device or region is unaffected.
How Uptimus monitors Helpdesk
Get notified when Helpdesk or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 25 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Performance degradation of our services”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 4 Helpdesk components: Subprocessors' service, API, Integrations, Agent app. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
