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    Last checked Oct 27, 12:28 AM UTC

    Ometria status

    AI-powered customer experience platform for retail brands.

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    Ometria logo

    Is Ometria down?

    Operational

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      All systems operational

      Official provider status
      Oct 27, 12:28 AM UTC

    Ometria outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Ometria outages

    Monitor Ometria with Uptimus and get alerts when its status changes.

    Start monitoring for free

    Ometria outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Ometria outage map

    Loading report locations…

    Ometria status history

    Official status observations, not measured service uptime.

    Ometria components

    Component nameStatus
    Ometria Transactional messages statusUp
    Ometria Broadcast messages statusUp
    Ometria Automation messages - Welcome campaigns statusUp
    Ometria Automation messages - other statusUp
    Ometria Application / UI statusUp
    Ometria JavaScript tracker statusUp
    Ometria APIs statusUp

    Ometria incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved7h 2mJan 4, 202610:58 AM UTCYesMajor
    Official status·Resolved4h 36mNov 7, 202510:46 AM UTCYesMinor
    Official status·Resolved55mJun 24, 202510:05 PM UTCYesMajor
    Official status·Resolved4h 57mMay 25, 202511:51 AM UTCYesMajor
    Official status·Resolved9h 2mMay 12, 20253:17 PM UTCYesMinor
    Official status·Resolved22mApr 25, 202510:55 AM UTCYesMinor
    Official status·Resolved6mMar 24, 20256:24 PM UTCYesMajor
    Official status·Resolved24mDec 19, 20246:39 PM UTCYesMajor

    About Ometria monitoring on Uptimus

    Uptimus monitors Ometria through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 7 monitored components, 50 indexed incidents, 3 maintenance windows and 85 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Ometria. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Ometria

    Get notified when Ometria or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SMS/MMS sending failing”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 7 Ometria components: Transactional messages, Broadcast messages, Automation messages - Welcome campaigns, Automation messages - other. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Ometria Scheduled Maintenance 18/03/23 21:00 GMT / 17:00 EST

      Resolved

      The scheduled system maintenance has now successfully completed. Please note - you may experience slower response times while the systems re-learn. Email sending will now resume, automatically catching up from what was due to be sent during the maintenance window. Note: API and transactional API errors will need to be retried by your systems, if you do not have a retry mechanism in place, this will need to be done manually.

      Started Mar 18, 2023, 09:00 PM UTC · Resolved Mar 18, 2023, 11:30 PM UTC

    2. ✓

      Ometria Scheduled Maintenance Announcement - Saturday the 20th August at 14:00 BST / 09:00 EST

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 20, 2022, 01:00 PM UTC · Resolved Aug 21, 2022, 12:47 AM UTC

    3. ✓

      Scheduled Maintenance Announcement - 17/07/22 21:00 BST / 16:00 EST

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 17, 2022, 08:00 PM UTC · Resolved Jul 17, 2022, 09:00 PM UTC

    Receive alerts when Ometria publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 3 maintenance windows from the available Ometria history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Ometria or an affected component returns to healthy operation after an issue or outage. The current page contains 85 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Ometria and presents it with the normalized service status. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SMS/MMS sending failing”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Issue resolved, all messages sent.”.
    Component status filtering
    Choose all components or only the Ometria products you use. Official alerts then respect that component selection. Uptimus currently tracks 7 Ometria components: Transactional messages, Broadcast messages, Automation messages - Welcome campaigns, Automation messages - other. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Ometria

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Ometria
    Comparison criteriaUptimusDowndetector
    Community outage reports for OmetriaIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for OmetriaIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Ometria reports normal operation. 0 reports were recorded for Ometria in the last 24 hours. Last official check: Oct 27, 12:28 AM UTC.

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