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    Last checked Oct 26, 11:02 PM UTC

    Shipcloud status

    Logistics solutions for efficient shipping worldwide.

    Experiencing an issue?

    Shipcloud logo

    Is Shipcloud down?

    Degraded performance

    Having issues with Shipcloud?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Shipcloud is experiencing issues

      Official provider status
      Oct 26, 11:02 PM UTC
    2. Official incident active

      Shipcloud is not affected by the global PHP Security Threat — **Security Notice – Global PHP Security Threat** We are aware of an emerging global security threat affecting PHP-based applications and are closely monitoring the situation. Our core applications, **shipcloud.io** and **shipcloud.com**, remain fully operational and are unaffected by this threat. We are actively monitoring the situation and will provide updates as necessary. Thank you for your understanding.

      Official provider status
      Oct 21, 3:06 PM UTC

    Shipcloud outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Shipcloud outages

    Monitor Shipcloud with Uptimus and get alerts when its status changes.

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    Shipcloud outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Shipcloud outage map

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    Shipcloud status history

    Official status observations, not measured service uptime.

    Shipcloud components

    Component nameStatus
    Shipcloud API (api.shipcloud.io) statusUp
    Shipcloud Carrier APIs — DHL statusUp
    Shipcloud Integrations — Shopify statusUp
    Shipcloud Carrier APIs — DPD statusUp
    Shipcloud WebUI (app.shipcloud.io) statusUp
    Shipcloud Developer Portal (developers.shipcloud.io) statusUp
    Shipcloud Carrier APIs — UPS statusUp
    Shipcloud Carrier APIs — Angel DE statusUp
    Shipcloud Carrier APIs — Bring statusUp
    Shipcloud Carrier APIs — Colis Privé statusUp

    Shipcloud incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Monitoring127h 58mOngoingOct 21, 20263:06 PM UTCYesUnknown
    Official status·Resolved30h 9mOct 20, 20266:51 AM UTCYesUnknown
    Official status·Resolved50mJun 2, 202611:37 AM UTCYesMajor
    Official status·Resolved44mMay 13, 20267:19 AM UTCYesMinor
    Official status·Resolved1h 18mMay 12, 20267:50 AM UTCYesMajor
    Official status·Resolved21mMay 7, 20266:34 AM UTCYesCritical
    Official status·Resolved11mApr 28, 20266:22 AM UTCYesCritical
    Official status·Resolved11h 45mApr 26, 20268:00 PM UTCYesMajor

    About Shipcloud monitoring on Uptimus

    Uptimus monitors Shipcloud through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 29 monitored components, 52 indexed incidents, 54 maintenance windows and 4 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Shipcloud. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Shipcloud

    Get notified when Shipcloud or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Shipcloud is not affected by the global PHP Security Threat”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 29 Shipcloud components: API (api.shipcloud.io), DHL, Shopify, DPD. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      DPD DE Webservice API - Wartung / maintenance

      Maintenance

      In order to continue providing you with a secure and reliable service, DPD will be performing scheduled system maintenance on Wednesday, October 28, 2026, from 5:00 p.m. to 6:00 p.m. (CET) During this time, the DPD DE Web Service API system will remain available, but there may be brief service interruptions. Please take this into account when planning your work.

      Started Oct 28, 2026, 04:00 PM UTC · Ongoing

    2. ✓

      DPD DE Webservice API - Wartung / maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 21, 2026, 01:00 PM UTC · Resolved Oct 21, 2026, 02:00 PM UTC

    3. ✓

      DPD webservices

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 14, 2026, 01:00 PM UTC · Resolved Oct 14, 2026, 02:00 PM UTC

    4. ✓

      SSL Certificate update for app.shipdcloud.io and api.shipcloud.io

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 28, 2026, 04:00 PM UTC · Resolved Aug 28, 2026, 06:00 PM UTC

    5. ✓

      DHL scheduled maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 25, 2026, 01:30 PM UTC · Resolved Jun 25, 2026, 01:48 PM UTC

    6. ✓

      DHL Versenden

      Resolved

      The scheduled maintenance has been completed.

      Started May 5, 2026, 05:30 PM UTC · Resolved May 5, 2026, 06:30 PM UTC

    7. ✓

      DPD Tracking Service

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 23, 2026, 02:37 PM UTC · Resolved Apr 23, 2026, 03:37 PM UTC

    8. ✓

      DHL Versenden / DHL Ship

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 3, 2025, 09:00 AM UTC · Resolved Oct 3, 2025, 01:00 PM UTC

    Receive alerts when Shipcloud publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 54 maintenance windows from the available Shipcloud history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Shipcloud or an affected component returns to healthy operation after an issue or outage. The current page contains 4 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Shipcloud and presents it with the normalized service status. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Shipcloud is not affected by the global PHP Security Threat”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “**Security Notice – Global PHP Security Threat** We are aware of an emerging global security threat affecting PHP-based applications and are closely monitoring the situation. Our core applications, **shipcloud.io** and **shipcloud.com**, remain fully operat…”.
    Component status filtering
    Choose all components or only the Shipcloud products you use. Official alerts then respect that component selection. Uptimus currently tracks 29 Shipcloud components: API (api.shipcloud.io), DHL, Shopify, DPD. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Shipcloud

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Shipcloud
    Comparison criteriaUptimusDowndetector
    Community outage reports for ShipcloudIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for ShipcloudIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Shipcloud reports normal operation. An unresolved official incident is listed: “Shipcloud is not affected by the global PHP Security Threat”. 0 reports were recorded for Shipcloud in the last 24 hours. Last official check: Oct 26, 11:02 PM UTC.

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