Last checked
Parchment status
Secure credential exchange network for education and industry.
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Is Parchment down?
Degraded performance
Source: official status page
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Parchment service health graph
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Parchment activity
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- No problems detected
- Possible problems
- Problems detected
- Early warning
- Official incident
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
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| Start | End | Reports | Status |
|---|
Latest activity
Last 24 hoursOfficial status checked
Parchment is experiencing issues
Official provider statusOfficial incident active
Limited Consumer Support Hours — Weather in Manila kept about a third of our support team out today, so we're shortening live support hours to 10 am–4 pm, ET, starting today through the end of the week. That applies to phones and to live chat: within those hours chat transfers to a human agent, and outside them it doesn't.
Official provider statusOfficial maintenance active
Database maintenance — This incident has been resolved.
Official provider statusOfficial maintenance active
Instructure Resources Under Investigation — All Canvas environments are available.
Official provider status
Parchment outage reports
0 outage reports in the last 24 hours.
Parchment outage map
Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.Parchment outage map
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Parchment status history
Official status observations, not measured service uptime.
Last 60 daysDaily history
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- Operational
- Issues
- Outage
- Maintenance
- No data
Parchment components
Parchment incident history
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 6h 19m | Yes | Minor | ||
| 511h 28mOngoing | Yes | Minor | ||
| 1h 31m | Yes | Unknown | ||
| 5h 56m | Yes | Minor | ||
| 1h 51m | Yes | Minor | ||
| 86h 38m | Yes | Unknown | ||
| 4h 13m | Yes | Minor | ||
| 1h 12m | Yes | Unknown |
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About Parchment monitoring on Uptimus
Uptimus monitors Parchment through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 47 monitored components, 53 indexed incidents, 27 maintenance windows and 12 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Parchment. A healthy status does not guarantee that every user, device or region is unaffected.
How Uptimus monitors Parchment
Get notified when Parchment or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 53 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “MFA code emails not being sent”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 47 Parchment components: Annotation Services, Credit Card Processing, Ellucian eTranscripts, Email Notification Service. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
