Last checked
Evidos status
Electronic signing and ID verification for streamlined contract processes.
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Operational
Source: official status page
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Evidos service health graph
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Evidos activity
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- Official incident
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| Start | End | Reports | Status |
|---|
Latest activity
Last 24 hoursOfficial status checked
All systems operational
Official provider statusOfficial incident resolved
Email Delivery Delays — ### What happened? On September 4th 2026, some Signhost email notifications, including signing invitations and status updates, were delivered later than usual. During this period, the Signhost platform remained fully operational. Document signing, transaction processing and API functionality were not affected. ### What caused the issue? Our investigation confirmed that the delays were caused by a broader Microsoft 365 Exchange Online incident affecting email processing and delivery. Microsoft reported delays and “server busy“ errors affecting Exchange Online infrastructure. The issue originated outside of Signhost and was not related to the Signhost application, infrastructure or services. It is important to note that Signhost does not use Microsoft Exchange Online to send email notifications. Our email delivery is handled through SparkPost, our email service provider. More information about the Microsoft incident can be found here: [Exchange Online outage causes email delays and server busy errors](https://www.bleepingcomputer.com/news/microsoft/exchange-online-outage-causes-email-delays-server-busy-errors/) ### What we did? We worked closely with our email service provider to monitor the situation and verify the root cause. Throughout the incident, we continuously monitored Signhost services and confirmed that core platform functionality remained unaffected. Once Microsoft resolved the Exchange Online incident, email delivery returned to normal. We have verified that email notifications are now being delivered as expected, with no further delays observed. We would like to reassure customers that no documents, transactions or customer data were impacted and no action is required on your part.
Official provider status
Evidos outage reports
0 outage reports in the last 24 hours.
Evidos outage map
Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.Evidos outage map
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Evidos status history
Official status observations, not measured service uptime.
Last 60 daysDaily history
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- Operational
- Issues
- Outage
- Maintenance
- No data
Evidos components
Evidos incident history
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 68h 6m | Yes | Unknown | ||
| 1h 29m | Yes | Unknown | ||
| 54m | Yes | Unknown | ||
| 2h | Yes | Major | ||
| 42m | Yes | Critical | ||
| 2h | Yes | Unknown | ||
| 7h 19m | Yes | Critical | ||
| 34m | Yes | Unknown |
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About Evidos monitoring on Uptimus
Uptimus monitors Evidos through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 26 monitored components, 53 indexed incidents, 50 maintenance windows and 9 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Evidos. A healthy status does not guarantee that every user, device or region is unaffected.
How Uptimus monitors Evidos
Get notified when Evidos or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 53 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Email Delivery Delays”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 26 Evidos components: API, Phonenumber / SMS, SMS Service, UI / View. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
